We have been going here for years for all our supplies. Purchased one stove a few years ago still…read moreruns great. staff is very knowledgeable about the mechanics of the machine and proper operation and maintenance. Very friendly.

Garry is great! He helps you find the right stove, his prices are reasonable and he is always…read morewilling to help with your questions even after you purchase a stove. His parts are the cheapest to be found at any stove place!

Vic was on time, did a thorough inspection and cleaning of the chimney (with camera) and our coal…read morestove. He was courteous and very knowledgeable. We will definitely use Integrity again. L. Murra Tafton

They responded promptly and appointments is scheduled. Will post again after the appointment.read more

I ordered parts. Jessie took the order. My card was charged.more than 2 weeks later my parts had…read morenot arrived, I called an was assured that my parts were shipped on 5/16/2017 and that I would be notified as soon as they arrived. 6/3/2017 still no notification. I called and stated that after this amount of time, shipping charges must be waived and was given a belligerent response. I called the bank and have disputed the charges. DO NOT DO BUSINESS WITH THESE SHYSTERS

My husband and I converted our wood fireplace to a gas insert. After shopping all around, we…read morethought that the people at Fireplace Gallery in Tunkhannock, Pa were most helpful and more affordable than others. Well we were very wrong! After giving our measurements to the owner, he took our deposit and ordered the unit. He was supposed to come and measure himself but that never happened. It was weeks and I mean weeks before we heard from them. So after weeks (2 1/2 mos), we get a date for the install. They come to install the unit and the unit is too small. They have to make a riser for it when took more time. Finally after getting our fireplace, we were happy with it. About 1 wk into running the fireplace, it nearly catches fire because IT WAS INSTALLED WRONG!!!!!! So now the waiting game again....it gets fixed and all is ok. On 10-9, I called them to service the unit. Again I was told that they were "wks behind". Called again a few wks ago and they were going to come in a week. As of today, 11-26, I have NOT heard from them! Our unit will be checked but NOT by Fireplace Galleries! If they treat all their customers like us, they will soon be out of business!

Sorry to say this business has potential of being a 5 star. It is a family/local owned business. I…read morehad them come out to sweep my wood burning fireplace in my new home. They cleaned it and advised "do not use it" and listed reasons. Okay. I called and left a message for an estimate to fix. I got no reply. I followed up with an email and a request for an estimate to fix AND to convert it to a gas unit. NO reply. Really? Customer service means everything in a business. They have none. Very disappointed.

From the owner: Our goal at De Leur's Back to Basics, Inc. is to be your one stop stove and fireplace shoppe. We…read morewelcome you to our down home country showroom! On display you'll find cook stoves that will inspire a walk down memory lane along side woodstoves that offer the highest technological advancements in clean wood burning. An impressive collection of brass and copper scuttles and hods throughout the store may catch your eye as well. Hearth rugs, fireplace accessories, stove maintenance products for the do-it-yourselfers, pipe, chimney caps and so much more available to you all in one place. No running around wasting expensive gas.

I bought a free standing stove from woody's in 2008. I've burned it every winter since then and I…read moreservice the stove myself every spring. Anytime I needed a part for that stove Woody had it IN STOCK. I think that says alot for Woody's. I'll shop there again.

Had a free standing stove installed in a newly built home and with first rain, water ran down the…read morewall of the new home. The roof was not sealed around the flue. When I called, I was told it wasn't their problem! and I would need to sue them if I wasn't satisfied. Nice way to run a business!

Chimney sweeps are not easy to find anymore. J&J Chimney Services is a pleasant and professional…read morehusband and wife team who cover a huge area from Northeast Pennsylvania. They showed up as agreed and solved the problem--in my case a bird's nest--quickly. They are not inexpensive but, supply and demand being what it is, reasonable.

DO NOT USE if you don't have experience or know exactly what you need, and if you do make the…read morechoice to use them, be incredibly (obnoxiously) explicit in your agreements and understanding of the services you'll be paying for. Do as much research as you can regarding the services agreed to ahead of time (i.e. don't trust the expertise to amount to quality). Request an official written invoice. Watch and take stock of everything that is done. If, like many folks, you would rather hire someone that does all of that work and you don't have to be mistrustful of, look elsewhere. Bonus: If they so choose, they just stop responding to you.

Plow & Hearth is a really nice place to shop. The store is more of a Adirondack style store. They…read morehave Really nice items. I didn't really want to go into the store but i got pulled in. I bought some small gifts for Christmas. I got a snack for myself, It was chocolate on a stick covered in white chocolate with crumbled candy cane. The person i was with though i was crazy spending $6.75 for a candy bar but it was locally made and it had a bow! I recommend this store Friendly staff, good location. Pros: -Location -Friendly staff Cons: -Expensive (go there with money)

Great store with friendly customer service. Tons of inventory to find your special gift for a…read morefriend or yourself.

Awesome little family owned gem,, George shares his knowledge freely, selection is awesome,, I…read morebought 2 Hipster fire stoves and services from Tall Pines, their delivery guys placed it exactly where I wanted. Very kind and friendly service Highly recommend and will be back for more

Best selection of any stove and fireplace I have visited. George and his team made me feel like a…read morepart of the family. I told him what I was thinking of style wise, and provided my square footage. I fell in love with a Harmon pellet stove. They went over detail of what I needed. I had a estimate of what my cost would be prior to that n home analysis. We had to add a couple things to give the best performance of my new pellet stove. It works fantastic, and is much cheaper than my hot water base board with oil. Many thanks to George and his team!!! A1

Rebuilt my chimney a couple of years back, great job. Owner is an artist, takes his time and…read morebrings perfection to his work. Price was very reasonable for the amount of work performed. Has cleaned chimney regularly since. Just called him to have my chimney swept, again.

Complete Chimney - fulfilled the maintenance service completely, Arian did a compete sweeping and…read moreinspection. No fuss, no issues, we give him and CC a gold star... It is great that a safety and fire prevention can be done without a fuss or bother. Calls on when they would come, advantage of best access to a premise to be cleaned and inspected. Reasonable pricing - Quality work.