My husband ran over something in the road on a dark rainy night likely from the nearby road…read moreconstruction and ended up with a flat front tire. We left the car at our church where he was attending book club; and, I picked him up in the truck. The next morning we went back to the car and called Pro-Tow. He said he could do the tow within the hour. We drove over to their location which was only a couple of miles away and gave him the keys. We noticed at that time that they sell, repair and install tires so we asked them to get us two new tires like the ones on the back and have them installed. He said he could have it ready the following day. He called the next day to say that he had secured the same exact excellent tires that we had on the back. Later as he was installing them he determined that my front brakes were bad. We told him to replace them, as well, which he did the same day. I remembered that my car dealership had recommended replacing the front brakes at my next check up which didn't happen because their service department was closed due to a fire. Later that afternoon we went to pick up the car at Pro-Tow. He had kept the undamaged tire for us in case we had another future need for it and placed it in the back of my car. Since my car did not come with a spare it could prove useful at some point. He showed us the pads and rotors that had been replaced. They were totally worn out and had actually broken as they were removed. We feel like our tire accident probably prevented a future accident due to bad brakes. Then man we spoke with then and each time on the phone was the owner and super nice. He impressed me as someone who truly cares about customer service. He gave us an extra receipt for the tow and told us to see if our insurance company would cover it, something that had not occurred to me. He also asked me to come back for a free torque check on the new tires at a little over a hundred miles. He also gave us a cool pizza cutter. I'm very pleased to leave a ringing endorsement for service work actually done, not a conversation over the phone. My car drives like it's new again now! We'll definitely use their services again if the need arises.

One of the worst experiences I've ever had. Called to let them know we needed a tow ahead of time…read moreand when we called again, they were busy with another tow, which was fine. They told us to call back. We then found another tow company so we could get out faster and called pro tow back to let them know we did not need their services anymore and they said word for word "congratulations. Thanks for ALL the calls" I'm appalled by how rude the service is. I would not recommend this place to anyone. Would rather wait an hour then to be towed by such rude people.

Dan has excellent pricing on Michelin tires and backs up his sales with great service!read more

I recently moved up to the Pine River area and needed to find a solid mechanic to do some work on…read morean old Jeep Grand Wagoneer that I am trying to keep running as a daily runner as well as restore it to its former glory. Some neighbors recommended Double A Automotive, which is good as it's definitely the closest repair shop to me. Basically, I needed a bunch of random things done (some of which I told them, others that they informed me of), and tasked the boys at Double A Automotive to determine what needed to be done, and preform the work as needed. Now, I take this Jeep seriously and want everything done pretty much perfectly. Call me anal, but I want to consider this a restoration - I needed people who were straight shooters, preformed quality work, and are able to think outside the box a bit as parts are not easy to come by. My neighbors were right. Double A set me up right, did TONS of work to a 30 year old jeep and got her squared up. The kicker? I gave them a budget cap of $2,000 to fix whatever needed fixing - they billed me for $1,200. Nothing else - no fake charges, no complications (except ones that I created), no jerking around over the charges. Hands down, the best mechanics I have EVER worked with, and I will be giving them ALL of my business in the future. You should too. (Located about 4 minutes East of downtown Pine River on MN 84)

From the owner: Double A Automotive is your full service automotive repair facility where customer service is #1…read more We service all makes and models, specializing in Driveability, Transmissions, Suspension, Brakes, Electrical Diag. , Tires, . Are Technicians have over 50 years combined dealership and aftermarket experience. We also sell ATV tires and Track systems for both 4 wheelers and side by sides .and will do light mechanical repairs.

had skid steer tires mounted along with some work on my truck. Appointment was only a week out…read more Waited for work to be completed fast turnaround. Will go to Heartland Tire when I need work again. counter help polite and helpful.

Heartland has amazing customer service and quality care! They are fast and efficient with time. I…read morewould highly recommend heartland to anyone. I have been going to them for three years now and I am always pleased with the work that has been done on my car.

Our boat trailer blew a tire when we were coming back from Memorial Day weekend at the lake. I…read moregoogled tire and found Roy's was only a half mile away. They were closed (It was after hours around 5:30 - 6 PM), but I tried calling anyway. Luckily, Kyle answered! I asked if he could recommend an after hours place to come fix the tire or give us a tow, and he offered to come out and fix the tire himself! We were so lucky to blow a tire so close to this shop! He was such a lifesaver! I don't know what we would have done without him! The tire was completely shredded, and the rim was bent. There is no way we could have driven to another shop. Highly recommend Roy Lake Tire for the service and the excellent work! He had us back on the road and heading home in under an hour!

You have got to go visit Aaron who's the new guy in charge at Royal Lake Tire, Nisswa! They got me…read moreright in due to a huge nail in my tire and instead of selling me a new tire, He checked it for the leak, recommended I go back to where I bought them to check for guarantee. He saved me $150 - thanks Aaron

I have been bringing my cars here for years & even when I to the Twin Cities when I could. Finding…read morea place where you are greeted with respect integrity is rare today. Having bad experiences is becoming so common. Warren goes out of his way to help you. The other day while in PR I brought my car in for an oil change & they even helped me raise the backseat when it was stuck. They took the time to teach me where the unleash was hidden as well as tips & tricks to do it in a dark garage.

These guys are great. They do what they say they will do and make good recommendations as to what…read moreneeds to be done. I love that they are honest and will suggest options when they may be cheaper. We use them for all of our car repairs and trust them fully. Plus they are very fairly priced. We love it.

These guys are great! Twice this summer we have needed tires repaired due to nails. They were able…read moreto get us in the same day and in and out in under 20 minutes. Nice gentlemen, would definitely recommend them!

I went out to another tire place close by and they told me I needed about $500 worth of front end…read morework before they could align my truck. I didn't have the time that day but ended up getting wheels and tires from a friend of mine later that week and went to this Goodyear store to get them put on. I fully expected to have to spend another $500 for front end work but they did said there was as nothing wrong with any part of my front end. They completed the switch and alignment and I was on my way for less than $200. Now I send everyone I know to this place!

Called to get tires replaced. Was told it would take 30-40 mins. An hour and 25 mins after…read morearriving, I checked on the progress. I was told 10-15mins more and my truck would be done. That turned into 30 mins. I'm currently sitting in their waiting room for almost 2 hours now and still havent gotten word that my truck is done. Front desk employees are very nice and helpful. Nice, clean area but service is time lacking.

Very nice people and quality work. They did right by me and I appreciate this small town business…read moreand their customer service.

Had our Jeep over 8 weeks still no estimate or fixed. Lot of vehicles setting in the lot. Must have…read morea back log.