1. North Coast Education Services

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    Solon, OH

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    North Coast Education Services

    5.0 (1 review)
    Open • 8:30 am - 5:00 pm

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    10 years ago

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    4 years ago, this company was highly recommended by a family for my daughter. It was one of the…read morebest decisions we made to have the owner, Ari, teach her to drive! He was incredible, calm, patient, kind and thorough. She enjoyed her time doing the in-cars and learned a lot. She passed the test with flying colors! Fast forward to 20 and my other daughter just completed her in-cars with Kelsey. She LOVED it and learned so much! This is a great company that will respond to questions immediately and patiently. I would HIGHLY RECOMMEND THEM!! My family was so fortunate to work with them! P.S. My 2nd daughter just passed the test with flying colors, too!

    I gave Overbeke a one-star rating because I don't think it's possible to give them a zero-star…read morerating through Yelp. This is the worst business I've ever dealt with and I would strongly recommend that anybody who needs driving instruction not deal with this business. First my son took the online instruction. Part way through his online instruction the program simply froze. We contacted Overbeke and we contacted their owner, Ari Klarfeld. We were told that Overbeke doesn't, in fact, administer the online course but instead they delegate that out to a separate company. We would have to deal with that company even though we paid Overbeke and not that separate company. I then spent 2 weeks trying to get through to that separate company. I finally threatened that I was going to contact the State of Ohio and only then did they respond to my emails. They finally solved the technical problem and my son was able to complete his online instruction. Thereafter we endeavored to complete his in-car instruction. Unfortunately the online instruction had been delayed so long that his temp expired and we had to renew it. After we renewed it we found out that Overbeke was booking 3 months in advance. We reluctantly booked his lessons 3 months in advance and then the day before his first lesson the instructor texted me and canceled. I reached out to the owner of Overbeke to reschedule his lesson and was told I would have to wait another 2 months for in-car lessons. This is a horrible company. They have no brick-and-mortar office. They list an address on Mercantile Road in Beachwood but if you go there it's closed, no one is there, and the door has a lockbox on it. I think they may hold classroom instruction there on occasion but nobody staffs this office on a regular basis. I have never been able to reach a person using their phone number. I have never received a return call despite my multiple phone calls to Overbeke with my multiple complaints. I have rarely received a return text and I have occasionally received a return email. There is no customer service and we wasted 1.5 years trying to get my son's license and finally had to get his in-car instruction with a different company. I would strongly recommend that anybody thinking about hiring this company use somebody else. When I went to the Mercantile Road location I actually bumped into another father with his daughter, also trying to figure out what was going on. Apparently their lesson had been canceled as well. This is a horrible company.

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    Best Evvvvvvvver! Ms.Ayesha is the best!! My two year old loves her daycare! Very clean, very neat…read moreplace and smells so good! My child always comes home clean lol! My child also learns so much! The best!!!!!!

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