They are great. Our dog Scout went to Dr. McMillian (Dr. Mac to everyone) from the time she was 8…read moreweeks old until she passed away this past April at 12 years old. He was very caring and compassionate and he loved Scout and he knew how very much we loved her. Everyone in the office is great. Someday we will get another dog and we will go there again. Holly & John T.

I have lived in Jacksonville for the past 5 years and up until a few months ago I struggled to find…read morea vet that was conveniently located for me, reasonably priced, and knowledgeable. I took my dog here for the first time back in November due to an emergency. They took her in with no questions asked, and I felt so good about the experience, that I decided to make them my primary vet's office. Now I take all my pets here, and I've gotten better service in just a few months than my whole 5 years in Jacksonville combined. They are addressing pre-existing illnesses, and my pets have never been healthier. I trust the vets and vet techs here completely and I am thankful to have found this office. A huge thank you to the entire staff at SJBAH, you are greatly appreciated :-)

Great communication between staff and clients. Doctors are very knowledgeable and the clinic is…read morevery clean (: free first exam too!!

This was the worst experience I've ever had at a veterinary visit…read more Our visit was a while back and we were seen by a 'floating veterinarian'. She was as condescending as they come. To the point where she literally said "What kind of food comes in a bag with a comic strip on it?" She wasn't being nice, she was being condescending. The food is Gentle Giant and is quite a decent choice for our budget. Today I received a text reminder for my dog's rabies vaccination. I took this opportunity to express my disappointment with the treatment we received. At first the girl just wanted to get off the phone but as I continued she hung up on me. If this was an accident they certainly would have had the courtesy to call me back. There are plenty of amazing vets in our area but this is not one of them!

Excellent doctors that truly care about your animals. Reasonably priced, and they offer a lot of…read moreservices that other hospitals don't! Our two dogs are always happy going to see Dr. McCall and one of our dogs has been managing a long-term illness with no problems with San Pablo!

One of the best vets I've been to! They were quick, friendly, and helpfu! Dr. Owens was very…read morefriendly and answered all our questions

Knowledgeable staff, and a vast array of products. Very helpful when I came in with an ear…read moreinfection for my dog prices are about what you would expect for a private practice.

I've been going to them for a few years now. For a small store, they manage to have quite a…read moreselection of goods. I also seem to find healthier snacks here than at other stores. And you won't find nicer owners. I highly recommend them. And I really like supporting local entrepreneurs.

I will forever recommend Kings trail animal hospital and Dr. Erdman. Without a single doubt…read more I work in healthcare (for people) and because of that, unfortunately, I feel like I hold all care for me and my fur babies to a much higher standard. But all of the staff at Kings trail and Dr. Erdman himself, ALWAYS provided the absoulte best service. I have had a handful of frequent visits there, over the last few months. Although it was a very tough and heart breaking time for me, they were there every step of the way. My questions never went unanswered, my boys never went without care, and I never left there unsure of my options or the next step of treatment. I have never had so much comfort and confidence with a individual vet or office as I do with them.. I can't thank them enough for the care given to my fur baby on his last months, weeks and days, and the comfort they provided, both me and him, when that time came..

My pets have gone to Dr E for years. He ran a simple business, loved animals and his care and cost…read morewas always top notch. He is now retiring (awesome for him). But he will be sadly missed. I wish you the best on your retirement but the fur babies will truly miss your kindness and compassion.

As a Cavalier King Charles Spaniel mother, I am delighted to share that I had to bring five puppies…read morein for the state of Florida health certificate. My previous veterinary practice, which had become corporate, had significantly increased its prices, prompting me to seek a new office. I am fortunate to have found one that has exceeded my expectations. The office staff and the veterinarian were exceptional, demonstrating professionalism, friendliness, and thoroughness. My husband, a physician, was equally impressed with the reception and the quality of care provided for my puppies. The puppies were all ready for their new homes, and I was able to complete the necessary procedures, including vaccinations, fecal exams, and health certificates, within an hour and a half. This was a remarkable turnaround, as the process typically takes much longer. I am grateful for the efficient and professional assistance provided by the staff. Their kindness and expertise in caring for my puppies have made a significant difference. I am excited to pass them on to my puppy parents in the area. Thank you for your exceptional service.

This vet clinic has completely lost its way--and I'm done. Aside from Lisamarie at the front desk…read moreand one solid assistant, the rest of the staff is an absolute joke. It's a money grab--plain and simple. We've spent over $2,000 in six months for basic care. No surgeries. No emergencies. Just overpriced routine visits that used to cost us less than half. Now it's nearly $400 every time we walk in the door, and over $1,200 for two basic annual exams. This used to be a great place. Now it's a business that bleeds clients dry. We have pet insurance. Filed a claim. Denied. Appealed. They asked for a simple letter from the vet--this clinic refused. Unbelievable. Then there's the constant sabotage of our Chewy prescription orders. They wouldn't approve an Apoquel refill--multiple times--just so we'd be forced to buy it in-house at a $60 markup. Only when I got blunt on the phone did anything move. And Christine at the front desk? Zero professionalism. Zero compassion. Just sighs, attitude, and eye rolls like we're an inconvenience. She should not be in client service--period. This place is 1/100th of what it used to be. It's not about care. It's about cash. They've lost our trust, and they've lost our business.

My cat was very old, and he had been going downhill for several weeks. On a Saturday, late, I…read moreknew he needed to be put to sleep. I called Pet Doctors, his veterinarian and groomer. Staff checked with the Doctor, and he said bring Cotten right in. They were so kind and genuinely concerned for Cotten. The Doctor and staff let me stay with him as long as I needed to. The Doctor was compassionate and clear about what should be done. He was gentle and kind. Cotten passed peacefully and sweetly, as he had always lived, and I had the privilege of taking the time I needed with him. Thank you Pet Doctors for taking care of my best friend.

Survived our first raccoon vet visit! No biting or scratching, 100% healthy and 11 pounds of furry…read morefury. Dr. Justin Fyfe was fast and Leon Kennedy barely noticed the vaccines as he tried to investigate all those shiny tools.

My dogs have been patients of this clinic for several years. In the last 3 weeks I have tried…read morecontacting the office several times. They haven't responded to any voicemails. I am taking them to a new vet but I had to spend almost $400 in shots for our 10 month old puppy because we didn't have the records from Butler Animal Clinic. I wouldn't trust this office. They closed with no notice.

Very caring doctor and the staff is really nice and great with the animals. Nice and clean small…read moreoffice.