I have been coming to this location at Jacksonville beach for years and I've had both bad and good…read moreservice, but the sweet young lady by the name of Sarah has always been very helpful and informative on the various types of cat food for my animals. she is kind and always has a smile and she is always willing to help! people like her make me want to keep coming back quite honestly. Thank you for excellent customer service Sarah!

I adopted a puppy last weekend and needed to buy dog food. When I walked in there was a staff…read moremember that greeted me and asked if I needed help. The puppy was already on a specific dog food so I didn't want to change it yet. So he helped me find the food and even offered to carry it to the car. I prefer this pet store over the larger national chains because there's always someone to greet you and ask how they can help. In the larger chain stores I would have to walk around looking for someone if I needed help. The other great thing about this pet store is if you sign up for emails they will send you coupons. And if you've read any of my reviews you know that I love to save money!

Our first time using PetSmart for grooming - gave it a shot since the Petco in Beaches went out of…read morebusiness recently. Overall I was pleased - would give the cut itself a 4/5 (a bit shorter than we'd like, but I did approve it ahead of time - they did not have the blade available for the type of cut my dog typically gets). However, beyond disappointed with the "luxury" package upgrade. I paid nearly $40 for better shampoo, teeth brushing, breath freshener, face brightening wash, pad / nose butter, "premium" cologne and a bandanna (and possibly more, I can't remember all that was included). I think none of this was done. My dog didn't even smell good coming out (granted, she smelled pretty bad going in, so it was an improvement don't get me wrong, but there was certainly no "premium cologne" scent going on). No bandanna or bow even. Pretty bummed about this - I had to ask if her teeth were done and the response was that the groomer did her best. Now I get it - my dog can be a royal pain when it comes to grooming, but I had even asked ahead of time if they couldn't perform all the services if we would be refunded and I was told that would happen. Feeling pretty ripped off and upset at the moment. May be back for a regular bath and cut, but I recommend skipping the "upgrades" since I didn't get anything for it.

Unfriendly workers, had to wait up front because there was no one at a cash register and they…read moreseemed to have no sense of urgency to get to one.

Everyone at Salty Paws is friendly and competent. We've taken our puppy there for grooming, and…read moreeach time she comes out happy and looking quite spiffy. No one tries to pressure you to do/spend more than is necessary, and they treat you and your pet with love and respect. I highly recommend them! Thanks for Bella Luna and owners

I can't say enough good things about this grooming place. Finding a groomer that doesn't use crates…read morewas really important to me, and this team truly delivers on that promise. My pup was able to stay in a calm, low-stress environment the entire time, which makes a noticeable difference. The quality of the grooming itself is outstanding--every detail is handled with care. The cut is always even, clean, and exactly what I ask for, and my dog comes back looking (and smelling) amazing every time. More importantly, my dog is relaxed and happy after each visit, which tells me everything I need to know about how they're treated. It's clear the staff genuinely care about the dogs, not just the end result. If you're looking for a place that prioritizes both high-quality grooming and a crate-free, compassionate experience, this is it.

I always use the Store and Rob was the personnel that provided the Services four years been a but…read morefew years ago a car wreck and couldn't drive so I went to another now I'm driving when I came back . He tried to say I was late I showed him my phone where he sent the exact time I arrived. He argued until store manager came and told him she's right . Then suddenly he hands my little wet baby to me and hands me leash of my bigger girl. I decided I'm not doing them ! Yes! he brings out my two wet dogs and says he decided not to do them . One has been disclosed to have experience a few epilepsy episodes over ten years she's had three! but it's not a regular experience as a preventative and caring pet momma I carry her liquid rescue . He asked me to not wait and I said ok but I will be nearby in the store ( he was already 90 min of waiting . Suddenly he says it's corporate policy no animals with medication. Note he's done her many times no problem . I asked to see this corporate policy but not even the manager could produce it . I've never had such cruel behavior given to me and I'm an older lady standing there in shock tears running down my face in holding two scared wet shaking dogs . All because I believe he double booked me and got behind. . No apologies just sheer loud and total deniability. Since his voice was loud already he had ruled his cruel decision . Just stopped mid service i had no managerial support just pushed a phone number in my hand and said call corporate ! I took my dogs and left in tears and disrespect . Never will I return and I have informed all my dog groups and functions BECAUSE even if you have his confirmation in writing on the phone he confirmed it still no apology no options . Still he still threw my babies out! . THERE ARE NO PHANTOM STORE POLICIES ALWAYS BEEN ME THERE WITH HER MEDICINE IN CASE . They are BOTH WELL BUT THEY LOOKED SHOCKED AND UPSET WET AND COLD IN AIR CONDITIONING . He didn't even offer to dry them. So well and have a new groomer no problems and I was finally able to pray for his soul and asked God to let him do no harm. . I said a prayer for all the dogs in his care and for his arrogance to be replaced with humanity and kindness.

The groomers are great! Ace had a great spa day and enjoyed his visit!…read more I will definitely recommend!

Small little pet store at the beaches. They only have cat and dog supplies. The service is friendly…read moreand helpful. We got somw treats for our fur babies. They loved them.

Pet wants has everything my pets could want and need. My little chihuahua Seamus loved the bone…read morebroth lick pads I bought for him here. His teeth are weak in his old age, but he loves licking so this was perfect treat for him. They have a great selection of bones for my other two babies as well.

Great customer service! Always helpful. Easy store to find what you're looking for, staff is always…read morehelpful. 5 Stars

Kerman Village location on Atlantic blvd…read more I informed the cashier the ferrets were desperately scratching and going crazy for water. Alexandra comes by and said they do that. She only gives them water in the morning because they make a mess. I told her I have never heard of that. She responded in a nasty attitude and tone like she wanted to fight. She said like what, like what? I called corporate immediately. I have cats that make a mess with water so does that mean I don't give but a few licks of water in the morning? Very unprofessional Alexandra! Do your job and provide water to the animals before they get sick. Called marsh landing to see if anyone cared.to.speak to the other store,but I was kept on hold.

LOVEE this store so much absolutely amazing so clean and organized and everything you need from…read morebird seed and it is heaven and the staff is so sweet welcoming and they give you such good advice on what to do with your birds and food and etc and plus it is HEAVEN and absolutely love it so much and my favorite store in the world and one of my favorites and i would go here 7 days a week If i couple and seriously go it is amazing best place and recommend it plus amazing wonderful place and so clean organized and everything need for your bird feeder and all kinds of bird foods and gifts and so much and it is wonderful and lovely here and seriously come here check it out bring friends family and neighbor anyone and they are the BEST BIRD STORE IN THE WHOLE WORLD! Plus good idea for gifts for the holidays for those family members that love bird watching and that are passionate about birds and nature and excellent place to go and so calming relaxing and enjoyable and definitely come on a weekday and it is not as busy or grounded like it is on the weekends if you go on the weekends early early in the morning and it gets packed and the absolute adore the staff and so sweet kind caring calm and so helpful gives good advice for what bird food goes well with your bird house. Thanks so much Lauren

WBU has the kind of knowledgeable customer service only found at small local stores, plus tons of…read morecute gifts for the bird lover in your life. They actually tried to sell me less bird food than I planned on getting (saying: just try out this new type before you committing to a larger bag), which is a great sign they put long-term relationships with customers over quick profit.

Samson's go to for a day of pampering and fun! The ladies at Deborah's are absolutely fantastic…read morewith our very energetic, very large, filled with love puppy! He's been visiting since he was a couple of months old and we have been very impressed with their ability to make him look so very handsome every time! If you're looking for a reliable place that will take excellent care of your baby and keep them looking their best then Deborah's is your place!

Just an amazing job with he puppy. She was really happy and so was I…read more Just like taking her to another home

Never go to this place. My husband and I bought a puppy, 3 days later it started having seizures…read more After an entire month of trying to get answers, petland upper management came back with a list of things the necropsy stated was wrong with the puppy (we had to put him down due to quality of life)but still stated "it's still not covered under our warranty". While the manger at this location recommended to put him down and get a necropsy which we had to pay for ($1300) plus the $2200 at the vet er, she also told my husband that we'd get our money back. At one point they stated they could offer us another animal of the same value but have also retracted that statement. I fully believe they knew our puppy was having seizures before we got him. This place is screwed up. I'd rather go to court than pay off the rest of a dog we had to put down.

I visited this location and brought my cat in as he is well behaved and walks on a leash. The…read moreattendant raised his voice at me and said cats aren't allowed because they upset their puppies. This is unacceptable even target and Walmart let me shop around with him. The worst pet shop around and it's no wonder it's always under new management and they've changed the name several times. Don't sell cat supplies if you don't want cats in your store!!!

Usual CVS with a large parking lot and self-check out so that's always a plus. Just stopped here…read moreafter a trip to the beach to grab a bottled water to drink. It wasn't crowded and I was in and out in a couple minutes so no issues.

I had to stop for tape before we head on with our trip. This is a nice CVS, clean and well…read moreorganized. The sales lady was very helpful by cutting the tape to the correct size that I needed. Convenient location off 3 Steeet in Jacksonville. Parking is free and in front of the store.