We made online reservations to go tubing at Timberlee on Saturday, March 6th - we made our…read morereservations on Wednesday, March 3rd. There were very few open tickets left, so I highly recommend making your reservations as far in advance as possible! You can cancel for a full refund before 48 hours of your tubing time.
The website is a little contradictory as they say tubing is open for all ages, however, they highly encourage all tubers to be able to handle loading and unloading themselves on and off the tow rope. We have a 4.5 & 2 year old so we gambled, as I had heard they have double tubes and we'd be able to handle this issue by riding with them.
When we arrived, we signed in inside and were given our passes and a quick run down of how things worked. I was happy to see the COVID safety precautions they had in place - plexiglass dividers, sanitizer, and lots of social distancing at the indoor tables. I will note, they require face masks to be worn inside and outside while on the hill. This was actually welcomed as it helped keep our faces warm and we didn't find it bothersome at all to have them on! Especially flying down the hill! They have a full bar, snacks, etc inside for sale - we did not take advantage but nice to know its there! Bathrooms are inside, as well.
There is a pile of tubes that you get to choose from, double tubes are first come first serve and we were able to grab two. These were ideal for our young kids! We were able to load them on and off the tow rope easily and had no issues. The operator at the bottom is super helpful in making sure you tube is secured and you are good to go. There is an operator at the top that tells you to get off the tube and he unhooks it from the rope - did not expect that but it was very much welcomed! There was about 4 operators at the top of the hill that help coordinate when you can go down and help you get going - again, no anticipated but very welcomed! This allowed us to get situated with our kids and they launched us down the hill.
The hill is pretty dang big! Given the recent warm up, the hill was also very icy! We did not have any issues falling out or tipping, thankfully, but I would definitely recommend helmets, especially for kids! I was very happy to see that they had put hay down at the bottom of the hill. Not only did this help combat the mud, slush, ice, water mess.. but it helped slow the tubes since you go about mach 10 down the hill! lol
There is plenty of outdoor seating and a fire pit to enjoy, as well.
All in all, we had a great experience at Timberlee and we look forward to coming back! Our kids loved it, and we as adults did, too! Also, we were disappointed we didn't see the Bloody Mary's until we were leaving, they looked really good!