I took my Subaru Crosstrek for detailing. Austin's did a fantastic job and I was impressed with the…read moreease of scheduling on the website. They made some suggestions for additional services but I didn't feel they were on a hard sell for additional services. Definitely will use them again.

Awesome girl crew staff awesome people. They got my truck in fixed it new and also my other truck…read more If you want get great conversation, customer service and great work from the guys there. This is the place.

I strongly advise against using this company. They completely ruined my truck. The roof wasn't…read moresealed properly, the paint job is terrible, and they installed a replacement headliner after burning the original one. The owner lied about the damage, and other employees confirmed the burning. They also broke my block heater, left wires hanging, and unnecessarily replaced the bumper. The truck is covered in overspray and black tar. They charged me for a window switch and rain guards that were never installed, and they reused a damaged headlight. The grill was damaged and poorly repaired, leaving the turn signal out of place. there is so much more, just to much to list. Please avoid this company to save yourself from a terrible experience.

Nice folks. A little disappointing in that they didn't have the vehicle to test drive I was…read morepromised. Ended up going elsewhere but sent a friend here. I think they are good and honest overall.

Phenomenal job. Micah was very patient with me and answered all my questions. They helped me…read morethrough the whole process and didn't rush at all. Answered any questions I had and made me feel confident in my purchase. Brad helped me out with any financial questions I had and all around they were a great. Highly recommend them.

Very easy to schedule service. I like being able to pull right inside especially during rain or…read moresnow. Friendly people. Today they rinsed my car off after changing my oil.

Tom was sooo awesome to work with! Very down to earth and honest. I highly recommend going here…read more John was also very helpful when signing paperwork. Everyone here is very professional and very nice!

Had some car trouble and Dave came out to help me figure out my issues! Amazing job and very helpfulread more

My son took his ATV and a scooter here to be repaired in April of 2018 and told them that he needed…read morethe ATV by the end of May .every time we went to check on it theu told us they were waiting on a part . Here we are in August and they still haven't gotten a hold of us. For the past month we have been going there and they are closed and today we went and the shop is empty. And they never gave us or vehicles. The bad thing is my son paid up front for the repairs.

I lived in Bloomington for 12 years & Alan was my mechanic the entire time. Always fair and honest!read more

I blew a radiator hose at 5:30pm on a Monday. I'm stuck at Walmart and the Walmart associate calls…read moreDiamond Automotive and Alan. "No problem just let me know how long until it's towed over" he says. AWESOME SERVICE! Even going above and beyond after hours.

I took my Kia there because it developed a few small rust spots. Rich took me through the whole…read morerepair process and gave me a quote on the spot. For the quality of work he put into it I feel like it was a steal. He fixed it the correct way and it looked great. I couldn't be happier!

I've had multiple experiences with the service department here, and unfortunately they've been some…read moreof the worst I've encountered. What shocked me most is that after I provided honest, detailed feedback about my experiences, the dealership informed me I was no longer welcome to service my vehicle there. They even canceled an existing service appointment that included parts I had already been waiting weeks for. On the surface, the facility is impressive: the sales area is modern and comfortable, there are small private rooms where you can take a call, and a kids' play area if you're waiting. However, the religious overtones throughout the dealership -- including free Bibles placed in the waiting area -- felt inappropriate and out of place for a business setting. I fully respect anyone's right to practice their faith, but I do not appreciate having it pushed at me while I wait for car service. The service department itself has been consistently disappointing. My service advisor was dismissive of the concerns I raised about my $70,000 electric Jeep. It was clear the team lacked knowledge and interest in understanding EVs; feedback I provided was poorly relayed to technicians, and the responses I received were inaccurate, passive-aggressive, and condescending. My vehicle was even returned to me dirtier than I dropped it off because they insisted on running it through their car wash, leaving water spots everywhere. Appointments typically take weeks to secure, not because they're highly sought after, but because staffing is thin -- a situation the dealership seems unwilling to solve by paying a fair wage. To be fair, the parts department was a bright spot: the individual I spoke with was knowledgeable, helpful, and took the time to explain everything thoroughly. But overall, the dealership's lack of professionalism, unwillingness to support EV owners, refusal to provide loaner vehicles, and complete disregard for customer service left me with zero trust in them. My experience here has been so negative that it's soured me not only on this dealership, but on Jeep and Stellantis as a whole.

I do not recommend to buy any vehicle from Sam Leman Morton, IL as they don't care about customer…read moreneeds. All they want is just sell their cars. Spent numerous amount of time looking at the right car for us and finally found a brand new dodge hornet, specially without front bracket plate mounted to the bumper. We are relocating to other state where the front plate isn't required and this particular car looks nicer without the front plate. To install the front plate it requires to drill holes in the bumper. I mentioned that we want a brand new vehicle without a front plate bracket several times. We agreed at the price and setup an appointment with salesman Alec. He knew about our needs as I mentioned it to him several times. On the appointment day to make sure before our 2 hours trip I messaged him to check about our agreement and he responded back that someone drilled holes to the bumper and installed the front plate.. I was shocked. We spent so much time to talking about it and finally they did opposite. They don't listen to their customers and don't care about your needs. Don't spend your time with Sam Leman Morton. Go to other dealer.