After reading the reviews on Dr. Susan Bailey on YELP, I decided not to put mine on.  Three were…read more2-5 stars, touting her as a great surgeon, which she is, but her procedure did not work for me. I do not like giving negative reviews, especially for doctors, but I feel people should know. I would give her one star for reasons explained below.  My back doctor recommended her for a leg condition that he diagnosed as vascular, not lumbar.  It was a walking problem I've had for years.  I was only able to walk no more than 20 feet and my legs would start throbbing.  The first time I had an appointment with Dr. Bailey, it was for an Aorta Ultrasound, which did show there was some blockage, more in my right leg, but then spread to my left leg.  After it was done, she came in and said I think we can help you.  But I needed another COVID Test prior to the leg procedure that was scheduled for March 30.  One of her inept receptionists scheduled me for Friday March 5th.  That date was determined to be too early prior to the procedure, so I was rescheduled for a date later that month.  On that day, I drove across town to St. Mary's for the test, and they had no record of me for that or any other day, because Dr. Bailey neglected to submit the required paperwork, something she is known to do frequently!  So the nurse rescheduled me and said she would get the paperwork.  Done.  On March 29th, the day before my procedure,  I get a phone call from Dr. Bailey's office, saying the procedure was rescheduled for March 31st, and to be at St. Mary's at 6am, which I was.  The nurses there were great, prepping me as far as they could, because, once again, Dr. Bailey had not submitted any paperwork.  She showed up at 8:45am!  I didn't get home that day until 5pm!  Before I left the hospital, the doctor gave me a 3 month prescription for Plavax and said to schedule a follow up appointment at her office at St. Lukes in two weeks, which I did for 4/14/21 at 4:20pm.  At 4:55, she still had not walked into the room, so I got up and walked out, saying in a rather loud voice, that I was over this place, the doctor and her very inept scheduling staff.  By the time I was out of the building, they were calling me, saying to come back, that I was scheduled for an ultrasound!   This was the first I had heard of an ultrasound and the last straw for me and this doctor.  I am still getting calls from her office to come back, and all I say is I am through with this office, the doctor and her very bad staff. There, I have finally drafted my review, feel bittersweet about it, but it is going on YELP after all.  People have to know.   And I depend on YELP for their posted reviews for any place or person I am seeing for the first time.  It is well worth it.  Thank you.

Doctor Bailey is simply the best surgeon you could imagine. She is incredibly skilled, extremely…read morefriendly and the hardest working person I've ever met, hands down. Ask any of her colleagues, doctors, nurses, heck the cleaning staff, and they have nothing but praise for her. I credit her for saving my life during a series of difficult operations. I could not more highly recommend a doctor.

I had a great experience with Dr. Dames. She was really thorough and helpful. Would recommend!read more

Not sure how this doctor received 5 stars previously, but I would give her 0 if I could. I had a…read morereally negative experience that left me feeling confused, upset, rushed out of the door, and unsure of how to move forward with my issue. Dr. Dames was extremely unknowledgeable and unhelpful. Please be aware.

FYI Dr. Caluag is now with Apple Wellness in Silicon Valley so you'll have to get a job working for…read moreApple to see her as your provider. I highly recommend Dr. Bibal at this office for exceptional care!

She was a bit rude. Aggressively asked for layers of private questions that I don't feel…read morecomfortable with. I am a pretty normal person with clean health and family history. But seems she wanted to act as a policy or detective to dig out what I was trying to 'hide'. Maybe just because I am an immigrant with accent? Honestly I felt being discriminated. She doesn't apologize at all after I told her I was not comfortable with her digging.

Dr. Pepitone is very patient, thorough and competent. She does not rush through the appointment and…read moredoes not take any thing for granted -- she prefers to get a second opinion when it is even slightly needed. Certainly recommend her 100%.

You can't do better than Dr. Pepitone! Funny, thorough, kind, experienced...I've been taking my 2…read morekids to her for 12 years now and never had a bad experience.

I am writing this as I never got in to see Dr Chin-Garcia. She was the doctor noted on my medical…read morecard as my primary care physician, but as this is a teaching facility they had me assigned to a Dr Kelly Lowe (avoid her at all cost - she is hopeless). I called last week to get an appt. was told Dr Lowe was out till mid-July. So i asked to get an appt with Dr Chin as she is notes as my primary care physician on the card. I was told I cannot make an appt with her as she is not my doctor and is not taking new patients. First i find it unethical that the medical profession would put that doctors name on my card - if I am never going to be able to see her. I was told someone would call me back that day to let me know what can be done. No-one from this facility called me back. However, when I went online and made an appt, they were able to call me back within 10-mins to tell me i can't make that appt. I filed a grievance with Medical regarding this Dr and facility. I finally got a call on the Thursday of that week from someone in the office, i called back friday morning and was told someone would call me back - no-one did (there's a surprise). Finally on the following Monday i speak to someone who refers me to the Rhode Island location that does not have residents and you can see a real doctor (that actually works - unlike those at 3801 Sacramento). Why they could not have done this the previous Monday is beyond me -i've had to be in pain for an additional week due to their sheer incompetence and unhelpful ness of this office. Avoid this Dr and location at all costs. Head to the Rhode Island location -where the staff are 100 times nice and the Doctors too!

I am such a delighted patient of Dr. Chin-Garcia (going on six+ years now), that I'm frankly…read morebaffled by any review here that doesn't easily give her five stars. Between my husband and myself, we have had a myriad set of very complicated health issues, and have worked with 20+ doctors throughout the Bay Area. In all that time, Dr. Carie is easily the most attentive, thoughtful and caring doctor I've had the pleasure to meet and rely upon. She never makes quick or unthoughtful recommendations, and seems to count upon me as partner in maintaining my health, not a lofty doctor on high supplying wisdom for me to accept without question. Granted the office support isn't always on top form, but they do in fact care, listen and try to improve when you bring issues to their attention. Also, I was surprised by one of the comments about the lack of notes. Each and every time I work with her (in person or online) I see careful, detailed records. In fact, before she lets me leave the office, she prints out the notes from that appointment and confirms I'm clear about next steps and makes sure all my questions are answered. Myself, I'm thankful to have her warm and supportive care, and know I can count on her for any issues big or small that require medical assistance. Just wish all doctors cared about the people they treat as much as Dr. Carie cares about her own patients. She's a true gem in an increasingly impersonal medical world.

Dr Kim is very smart, very knowledgeable and-humble. He's well known in the community all over the…read moreBay Area.I highly recommend him. Kudos to Dr Kim for being so caring and compassionate Dr, from the heart! Vilma

Yet another M.D. who puts profits ahead of patients' health and healing. If you want a doctor who…read morelistens and is willing to craft a solution custom-made to your specific health needs, this is not your guy. If on the other hand you want to be treated like a statistic and be shoved a cocktail of pharmaceutical drugs, you've found your match. This clinic is in the business of making money for big pharma, not optimizing your health.

She is truly a caring and great provider! Highly recommend her! I have referred many people to her…read moreand they all have positive things to say about her.

When all the doctors are busy, don't be afraid to make an appointment with a Physician's Assistant…read moreor Nurse Practitioner. Just because there's no "MD" behind their name doesn't mean they're not as trained, skilled, or knowledgeable. Often times doctors have so many patients to see, they have no choice but to rush through the appointment. So relax, take a visit with Sarah, and enjoy the time she takes to listen to your problems and answer any questions. She has been very easy to communicate with via email post appointment and even follows up before I do to make sure things are going well.

I will never see Aileen again. She dismissed me when I told her about my weird pregnancy…read moresymptoms... twice. I lost both pregnancies. In fact, with the second pregnancy my life was in grave danger. She just told me to wait and didn't even see me... twice. Being a woman and pregnant doesn't make me a hypochondriac. I deserve to be listened to. If I say something is wrong, stop and think that maybe something is wrong indeed. I don't think Aileen is a terrible medical professional, but I do think she has some skills to learn.

I've been a patient of One Medical for almost four years and they have never failed when it's come…read moreto my concerns. One person in particular that's always stood out to me has been Aileen. I've seen her numerous times for colds, flu, women's health, etc. & every time I've seen her she's gone above and beyond to make sure I felt taken care of. There have been times that I have gone in for one issue, and Aileen was able to tackle three more with me. She's caring, thoughtful, highly educated in her field, and gives you the individual care and respect that you'd want your provider to give. I expect to see Aileen as my provider for many years to come!