This was our 2nd stay at Shoreline and once again, we absolutely loved it! From the 1st email I…read moresent inquiring about rates to check-out at the end of our vacation.. we were treated like family! Everyone was so accommodating and friendly! While service is a huge component, the location is fantastic! There are so many hotels on the beach, but they aren't nearly as close to the water. We fell asleep at night to the sound of the waves and woke in the morning to watch the dolphins splashing in the gulf. The room was spacious and allowed us to make lunches and snacks without stepping all over each other and the beds were some of the most comfortable hotel beds I've slept in. Once again, an amazing experience at Shoreline Island Resort. We will be bac

Absolutely Filthy room - there was a help wanted sign outside, for a cleaning person...and I am…read moresure that the current cleaners do NOT know how. After staying here, I just cannot understand how this Hotel got good ratings. You can see the pics below to see what we stayed in. Upon arrival, there was bacon on the counter, the stove was NEVER cleaned. The toilet had brown crude inside and brown drips out. The fire sprinkler, overhead, was filled with gunk and dust...hopefully it would work if need be. The door to get out onto the balcony constantly stuck and I had to muscle the heck out of it to get it to open. The toaster was filthy & there were dead bugs on the ceiling. I tried to book elsewhere, but everything was full. I tried to relax, but could not because I knew what was around me. The sheets were clean and the bed was comfortable...and I stayed out of the room all of the time. The Coffee Pot popped the room breaker twice...and when the 2nd maintenance man came in (the 1st one didn't even know where the circuit breaker was), it actually sparked. He replaced the coffee pot with one that was covered in dust and dirt...I didn't use it. Did anyone EVER teach these people how to clean. The pics prove to me that they do not care about the rooms. There were many more things than presented here, dust on everthing, carpets not vacuumed - - but I just cannot waste anymore time on this. Each time I went to the front des, I was not even greeted, and the people behind the desk did not really seem to care...and why should I have to complain. This room should have been clean for me. Isn't that what I am paying for???

My stay at the hotel was positive. The front desk ladies were welcoming, professional and helpful,…read moreCandy, Donna, Juanita and Kim as well as the food servers with a special thanks to Bella. I also want to thank Cliff and Michele, bartenders at Waters Prime. They were great attentive and friendly. The food was very good at the hotel, thanks to Cliff and Michele's recommendation. I had breakfast and dinner there throughout my stay. My only concern I had with the hotel was the furniture in the breakfast/lunch/dinner area. The chairs need to be steamed cleaned. They had quite a few stains and need some TLC. The rugs need to be vacuum daily as people (children too) drop crumbs or drinks onto the rugs and chairs. The rooftop upholstery lounge beds definitely need to be cleaned thoroughly. They do not look like they are being steamed cleaned or changed frequently. Otherwise, the hotel is in a great location, great views and relaxing atmosphere.

Very disappointing ! We went to have dinner and drinks... the grouper nuggets weee hard and tasted…read morelike they were frozen, not fresh. The cocktails were undrinkable, the service lazy and indifferent. They did not tell us beforehand that there would be a 20% tip automatically added! It's not a good restaurant by any stretch of the imagination Sub par and mediocre. Do not go here Do not stay at the hotel either as service is bad and rooms are not kept up or cleaned properly!

Pretty solid place, near the beach and parking is simple…read more Food is like a mariott, so not high expectations. Views are decent. I won't dock a star but wish the weight room was better... There some room in there for some reorganizing. Otherwise I like the place, pool is decent and well kept.

In a very close proximity to treasure island and not far from St. Pete airport. Its rooms are…read moreperfect size. They have a bistro onsite and they offer breakfast but it is ale la cart. I was thankful to also get an early check in and late check out due to only staying here one night. I would recommend this hotel if you're in Treasure Island!

A beautiful location and lovely hotel!…read more After being in West Palm and Fort Myers earlier in the week, my fiancé decided to book us one final night right on the beach before heading back to the Midwestern tundra. When I say this hotel is right on the beach, I am not exaggerating. It is RIGHT on the beach, with a private access through the pool and patio area. It was quiet, clean, and the view was absolutely beautiful. We enjoyed walking right out onto the beach, and the beach was not busy at all! We were able to find a sand dollar and some shells. The room was clean and comfortable. The front desk team was very friendly, and the lady who checked us in offered us a top floor with a great view. I would 1000% stay here again!

5 stars because they delivered above and beyond expectations. After staying the last few day at the…read moreDC JW Marriott and being completely let down by service and food, this place delivered exceptionally well. Friendly and warm service, made me feel like a valued Marriott rewards member, offered a free room upgrade based on my Marriott status. The room was large and updated with a nice walk in shower. Excellent location on the beach with a pool and hot tub. Everything was clean and well taken care of.

The hotel is pretty nice, but the front desk staff not so much. We really needed a late check-out…read more(only an extra hour), and they didn't even consider accommodating our request. Check-in is not until 4pm, and I've been sitting in the hotel lobby since check-out and people are getting early check-in left and right. I must not understand the process. The bellman was the best place about this property. I would recommend booking something at a Hilton or Marriott where they reward loyal customers with the simple requests.

overall an amazing place. i did knock one star bc I think they need to do a better job cleaning the…read morefloors (dirty floors are definitely something I don't like). We got there and the room we initially got had some dirty floors, not terrible, but dirty enough where we needed to switch rooms. The second room was better. But I think the cleaning staff needs to do a better job clean the carpets and floors. They definitely do an OK job cleaning and I realize it's a hotel on the beach, but I think for the price point it could be better. These are all positives : - Great staff! Everyone at the front desk was very helpful and quick to respond! -quiet - Friendly service -Great location -free parking -Great restaurant with delicious breakfast -John is the best! - amazing views - A very nice clean pool and pool area - comfortable beds and clean linens and clean bathroom. - delicious cookies, and snacks This is still a 4 Star Place- and we would definitely be back.

Great Hotel. Rooms are clean and spacious. Check in is at 4:00 pm, check out at 11:00 am…read more Pool area clean, but a bit loud due to the music playing whole day (mainly 80's). Direct Beach access, only 5 minutes walk to John's Pass Restaurant and Shops. No need to start your car.... (Private remark: who ever from the staff is driving that blue Stingray Corvette.... Thumbs up! ) Would I book here again? Yessir!

Very nice facility, the beach is wonderful, excellent 4th floor beach view, the staff was…read moreexcellent. Did a walk in check in through Expedia. Took notes to come back again to the motel again! Reasonably priced as well.

Very nice little property right on the gulf. 1 and 2 brs…read more Fully equipped kitchen and also washer & dryer. Walkable to shops and restaurants. Staff was very helpful. Would stay here again.

From the owner: We're passionate about vacations. Everything we do is designed to let you explore new places with…read morethe people you love... and make memories you'll never forget. Carpe diem... year after year! Travel. Gather. Smile. Repeat.

Decent location and rooms but the service is horrible unfortunately and definitely over priced. The…read morehousekeeping service is very rude and unprofessional, they knock on your door at 8:30 am to confirm you're checking out at 11! We also wanted to stay one more night even after this nonsense and the front desk told us they were sold out, we then looked on Expedia and their own website and guess what? Not sold out they had several rooms the same as ours available. No thanks and definitely wouldn't recommend or return.

Called the hotel less than an hour after checkout asking them to grab something accidentally left…read morein the room. Simple request, right? Instead I got promised three separate callbacks that never happened... and then complete silence. Pretty wild considering how much money we spent staying there. I even brought three other families with me to this hotel. You'd think that level of loyalty might earn at least the courtesy of someone walking upstairs to hold an item at the front desk. Apparently not. At this point it feels less like "lost and found" and more like "finders keepers." Thanks for nothing.

We had a fantastic time at this Hilton. From start to finish, everything felt like a luxury hotel…read moreexperience. It's newly remodeled and looks very contemporary. The rooms are spacious, clean and the view is spectacular on the Gulf side rooms. Every staff member we came in contact with was friendly and welcoming. (Liz & Joshua in Coconut Charlie's took great care of us for dinner and breakfast. There's a huge patio and bar with perfect views for sunset. Music on the beachside patio was really good and Krystal kept the great drinks flowing at the Tiki Bar. We wish we had more time to stay at this hotel but we will definitely be back!

We have stayed here many times and thankfully this place survived that last hurricane. Even though…read morethey lost their tiki bar and the pool, it came back in time for our visit . Front and staff is great -rooms are roomy and comfortable. Hallway and surrounding room noise unfortunately is loud . Shower is great. You have to pay $25 a day to park your car here and there is no free breakfast, but overall very good. Great bar on the beach Great sunsets!

I had a great experience at the Bilmar! Excellent staff, great access to the beach and two pools to…read morechoose from. Clean rooms and comfy beds! I would stay here again if i'm ever back in Treasure Island

Upon checking arrival, my husband and I opened the door to a couple laying on the bed about to have…read morepossibly a human interaction. We went to the front desk and was not able to speak to a manager until the next morning we were told she was going to contact us, which never happened. My husband had to go downstairs to contact her about that horrific incident the next morning. Mind you I have kids. My husband went downstairs after not being contacted to speak with the manager, and she comped us the penthouse suite. At this time it was 8 PM and we didn't even wanna mess with that but she insisted. Which, upon we had been interrupted because after using the amenities that we were comped, the Jacuzzi tub was said to be flooding to the two rooms below us. Security knocked on our door around 11 PM. Asking me if I flooded the Jacuzzi. Mind you this is 11 PM and I was just getting out of the Jacuzzi tub. I was enjoying with my son to answer the banging on my door. I was furious. My husband had spoke to Heather and she told us she was going to compass a free room the next day and that we would be contacted by their staff and didn't have to do anything else. But what do you know of the next day came and we had not gotten any contact from their management. So once again, my husband had to go downstairs where the general manager Clyde, had told my husband he believed that we were comped enough, and there was nothing more he could do. When I went on Booking.com, there were rooms available that he could've comped us. I don't know what world that this is an OK situation or experience for a family to have. No way is this acceptable it's beyond inappropriate and such a horrific experience plus the rooms are so outdated. I even saw a cockroach.. I just spoke with him too and he was beyond rude. Cut me off and didn't even let me finish speaking and basically called me a liar about the situation about the couple on the bed crazy. And insisted that he knew they were not naked. So they must have cameras in the room. Clyde is beyond unprofessional. He is about as old as the rooms that you'd be staying at if you book this place. I feel as though my husband and I were discriminated against because we were also disabled veterans. So if you have a family with disabled veterans, don't stay here because they'll discriminate and give you the worst experience possible. and all I wanted was to have an enjoyable getaway because I had recently had a newborn two months ago and I'm going through postpartum depression and they just made it worse. DO NOT STAY HERE!!!!