Titus from ProCare has delivered medical equipment twice to our home since my husband went on…read morehospice. He is so professional, kind and thorough in explaining the equipment. The delivery and setup was very fast and efficient. I highly recommend ProCare. They helped make a tough situation easier!

Staff set up equipment and provided services for a patient in need so quickly that my head spun…read more I've worked in healthcare since 1986 and I've found that ProCare has never shied from any request. I'm thankful that they are so responsive and professional.

I called to get a broken cpap mask replaced immediately because I could not use my cpap machine…read more They said they would get back to me that day. Nothing from them. I had to sleep without using my cpap machine for 3 days straight. I still have not heard from them as of this writing. It is dangerous for me to sleep without using my cpap. I am 71 and have been using a cpap for 25 years.

This company is the absolute worst. Gabby their employee may be the rudest non empathic person I…read morehave ever dealt with. I would look elsewhere if you have a choice.

Brian is very knowledgeable and helped us select a light weight travel power wheelchair for my…read morehusband who has PD. It's our first wheelchair and it's a winner. I especially like that we can remove the battery and take it in the house to charge. The wheelchair stays in the car....my husband doesn't need it in the house. Thank you Brian!

Needed in home repair of wheelchair and was told next available appointment was 10 days away. Set…read morethe date. Nobody showed up, there was no cancellation call, zero communication. Had to contact another provider. Why advertise a service and fail to perform? My phone number has not changed in 10 years and was active.

What a blessing this place is. I was in need to find a knee scooter for my pastors wife who broke…read moreher foot and was alone at home so while searching I found this place. The ladies were so friendly and made it so easy. They gave me the best one they had and I needed was a small deposit which I can get back when it's returned or I can let them keep as a donation. Incredible

From the owner: Hands of Hope NW is a nonprofit charity that collects medical equipment and supplies that hospitals…read moreand individuals no longer need. We ship it internationally to developing countries, plus we have a medical equipment lending program to meet the needs of people in the Treasure Valley. Durable equipment such as wheelchairs, hospital beds, walkers, and bath chairs are available. Donations are encouraged and there is a deposit on one item.

Wow, these guys are top notch! I have not seen a level of customer service and professionalism like…read morethis in a long time! I primarily worked with Wyatt who was amazing to work with. The knowledge and promptness is what was the most impressive. Even though my interaction was primarily with Wyatt, Steve and the rest of the team followed suit! Great job guys, keep it up!

Best customer service around. Wyatt is professional and follows through. He does all the paperwork…read moreand works with the doctors to get you what you need. You will not find a better medical supplier. When you call they answer and they even follow up to make sure everything is correct. This is a life saver!

They go out of thier way to make sure the patient is taken care of! I usually run into Joel behind…read morethe counter when I pick up my meds and that guy is always so polite and just all around happy to do his job. That's hard to find in folks these days so knowing Joel is handling my orders definitely puts me at ease. As it should be.

It was very fortunate to be driving by and such a wonderful helpful Steph to accommodate me I…read morewalked into shoveled and confused... This is Standard from middle-age man normally I'm in the world where I have a phone I don't know how to use in a bathroom, I can't find But luckily, when I stopped here, young lady behind the desk was very quickly able to help me once I brought my mask at my house, and it was very easily accommodating to the purchase of a new mask with an updated design, had a very reasonable rate, the processes of took maybe 10 to 15 minutes but because I talk to much it is a big half hour Very professional with a lot of options and very knowledgeable. If you have sleeping issues or sleep apnea, you really need to stop here. The equipment is wonderful to know is just great in the education that I received will far outweigh anything that I would consider a cost I really think of this is more of a value.

I had such an exceptional experience here! (Light years better than my Lincare experiences... I…read morekept trying to make them wrk, for yrs...but they clearly don't care!) This business does an excellent excellent job... every person (even the mgr!) was so genuinely helpful, & gracious & including when there was a snafu with my transportion home after the appt...they even assured I was safe until my ride finally showed up. Brittany, the respiratory therapist, actually not only assured my nose pillow cpap mask fit properly... she gave me samples of mouth tape to try... to see if we could minimize the air leaks that way... & definitely check out the products they highlight in their lobby... they had display of legit cpap pillow & more... they seem to be a one stop shop & quality education center for all things cpap! And I commend them for their excellent use of texting too, which aids those of use with verbal challenges (ie they are legit accessible friendly! Imagine that- a health care provider who actually understands communication accessibility disability needs! (Located off Fairview, been Cliff's Guns & Mr Formal...)

What an amazing experience! Very helpful, kind and supportive! We will definitely be coming back…read morefor all of our CPAP needs!

Summer and all the staff were AMAZING! We were traveling through in our RV and discovered we were…read moremissing the mask. Not only did they find everything we needed but it was waiting at the front desk on our way through town. We were in and back on the road and on our way within 15 minutes! Thank you all so much for your professionalism and wonderful service.