This was my first visit at this Lifelabs location. I came half an hour early just because I was…read morecoming from a previous appointment that I thought I may run late. The receptionist said that it's ok that I came in super early and I should just take a seat. A practitioner actually saw me 20 minutes before my appointment time, which I appreciated. The receptionist seemed to be rude to everyone else, but not towards me when it was my turn to speak to her. I was just observing how she spoke to other people in the line ups and it is pretty rude and condescending. I wish the receptionist was a bit more pleasant towards the elderly.

For Life Labs 324 Gilmore Avenue…read more I just wanted to mention that the person who took my blood refused to give me some water when I asked for it because I wasn't feeling well. He told me, "We're not a restaurant." I understand that providing water may not be part of the clinic's services, but I felt the response was unnecessarily dismissive, especially given that I wasn't feeling well. He seemed quite annoyed by my request for water, and I wanted to bring this to your attention as feedback. I expected this in Eastern Europe but not in Canada... BE KIND, PEOPLE!!!

I'm Dr. Ladan Ansari's patient. Dr. Ansari is my family doctor. I'm very satisfied with the clinic…read moreand her services. Any time I'm calling clinic I can talk to the receptionist and they do their best to help me with my request. A big thank you from bottom of my heart.

FYI Just be cautious of which doctor you see here as some are quacks and some aren't. Some…read moreconspiracy theories happening with one newer male doctor in particular, who has mismanaged care for loved ones. The office manager of this clinic is excellent. Other staff here do not like to answer the phone despite them being either less busy or not as I have personally witnessed in office and heard phones, ringing, but staff not answering calls. Although at times this office can be quite busy. Frustrating when trying to reach office several times over the course of a week.

I would sum up my experience with this practice over the last 5 years as completely unprofessional…read more The only thing that keeps me here is the scarcity of family physicians. In the past five years with this practice I have experienced -being sent to specialists without my medical information being sent to them therefore making my appointment useless as the specialist only knew my name. -being sent to a specialist that was confused about my appearance there as their practice was not in the part of the body that was experiencing the issue -being sent to a specialist but booked for the wrong procedure despite detailed instructions on what was desired and clarification or the Physician's understanding before booking -every in person appointment being 1-1 1/2 hours past the appointment time with appointments lasting roughly 3 minutes -on every occasion testing was done results were not conveyed to me without myself calling them to find out. Regardless of whether the results should have led to medication and health procedures. -phone appointments being avoided by the practitioner by calling a minimum of 30minutes past the appointment time and if that single call is missed requiring the call to be rescheduled for a later date. If you have any other options avoid the frustration.

Not sure why they have low ratings. I've come here a few times and the receptionists have always…read morebeen kind and patient despite constant walk ups and phone calls. Dr Li (I think that's her name) has always been very professional and patient as well. My last two visits involved a mole removal and stitches. She was very friendly and made my first "surgery" comfortable. No issues whatsoever with this place.

I will preface this review by saying I was quite weary before visiting this clinic just given the…read morebase of the reviews that were previously left. If it weren't for my back being in immense pain and this being the closest walk in clinic in my area and my family doctor being completely booked for the month, I may not have gone based off of the reviews, however I am very glad that I did go. My experience is mine only and I know when people are stressed and distraught that emotions can be quite high and sensitive and I would feel the exact same way if my needs weren't met but given my visit today I was very pleased with the service that I received from both the reception (3 employees I think one was being trained) and Dr. Khangura. The staff that were working today were very kind and clear with me as I was a new patient. They all wore masks and took each patient's temperature. I waited around 20 minutes before the doctor saw me as they were previous appointments ahead of me which didn't bother me as I knew I was going for a walk in versus scheduling an actual appointment. The doctor was very kind and patient with me which I really appreciated because I was in great pain. She took the time to explain things with me and I didn't feel rushed at all during my visit. In all honesty, if I didn't already have a wonderful family doctor I would probably want to get her as mine because of how attentive and calm she was. I think empathy goes along way and having a medical practitioner that cares is often, unfortunately, uncommon and should be really valued. I will also note that while I was waiting to see the doctor another individual had come by to drop off Christmas gifts for the reception staff and the doctor which was quite nice to see. I also overheard a phone call from one of the reception staff and it was very warming to me to hear how personable and friendly he was with her.

Being a patient at Simply Wellness Kingsway location since 2017 has been an amazing experience all…read morearound. My family Dr. ( Dr. Kamath ) at the clinic is amazing, although I am sad to know he is retiring and moving away in 9 days. The medical office assistants are kind and helpful, and the clinic manager has been amazing. All of this has been a very welcome change, especially since my last experience of 10 years + with a different very negligent Dr. and abusive receptionist. Hats off to Dr. Kamath, Monica and the entire team at Simply Wellness Medical, Kingsway location.

Hands down the best doctors office I have ever been to in metro Vancouver. The waits are…read morereasonable, the doctors actually seem to care, and the office itself is clean and modern. They also offer a number of tele medicine options since the pandemic started which has been incredibly convenient.

Very good clinic no problems at all, reading the other reviews it sounds like perhaps the staff at…read morefront desk should be trained a bit better but Dr Zandy is amazing, her personality is not one that you will be babied but she is upfront and to the point which some people do not like but in the medical field that is what is needed.

Took my son to see Dr. Cohan for a sports knee injury. After x-ray, Dr. Cohan did not see anything…read moreand told me my son was fine, refusing to order an MRI as I requested. He told me if I wanted an MRI I should go pay for it as there was 'no reason' for him to order one. He told us to come back if the knee was still painful and swollen. After 3 months, we contacted him again for follow up as there was still pain and swelling. At that time, his staff gave me the complete runaround on a follow up appointment, even after I explained the situation and Dr. Cohan's instructions. He was 'too busy' to look at our case and respond. After a week and a half, finally after several more phone calls made to his clinic, they told me that he would not see us, and that we will need to find another doctor at another clinic to do the follow up. No real explanation for that other than 'he is only seeing his regular patients'. However, the clinic website currently STILL shows it is 'a walk in clinic that accepts new patients'. Fast forward several months, we finally are able to get an MRI and my son has an ACL tear and things look to be in pretty poor shape. This doctor is dismissive, rude, and not interested in the wellness of patients. His negligence delayed my son's treatment and recovery by 7 months. I would not recommend this doctor to anyone! If you are not interested in helping patients, perhaps you are in the wrong business! I would not trust this doctor and would recommend going elsewhere.

-same day appts. -safe space for ALL women…read more-clothes 'wardrobe' for women in need -breakfast pastries for those who need 'em (on the day of my visit, could be standard fare) -haircuts -computer usage -phone usage -yoga & art classes (donations accepted) This collective is a true gem. Beyond the fact that one can access gratis medical visits--thanks, Canada!--this clinic is a 'clean, well-lighted' & welcoming space for women from all social strata. My visit with the RN began ten minutes after my 10.30 appt. time. The client just before me had left at about a quarter past the hour. Be prepared to wait a bit, I guess. Not used to not having to pay for every little thing regarding health care, I was compelled to make a financial donation after my visit as both a thank-you & a way to support what is a very necessary women's institution. When I inquired, I was told that the collective would gladly accept a donation of women's clothing. Preferring to make a monetary donation, I was sent to chat with the clinic's director. PayPal would be the way to go, if one is so inclined.

I've had the nurse practitioners here as my primary care for about a year now. I really appreciate…read morethem for several reasons: - it's easy to get an appointment on the same day - the appointments are scheduled in half hour chunks, so I never feel rushed - they are so kind and caring: they always tell me to come back if I have more problems, and work with me to get to the bottom of things. If you're a woman looking for a walk-in clinic in the area, I highly recommend them.

My grandfather passed away in April, and has been receiving mail from this medical office for…read moremonths now. When my mother tried phoning in to alert them of this, the office receptionist claimed she "didn't have time to talk right now", that "the doctor was on vacation" and to "call back when he was back from vacation in two weeks" she was rude and snippy and proceeded to lecture and bite my mother's head off until my mother decided to hang up the phone. I tried calling twice now to save my mother some headache, and not only did the phone ring and ring and ring, but there was an incredibly rude voicemail message that greeted me to explicitly say not leave a voicemail and to call again another time. How hard is it to just be kind in today's world? With my grandfather now passed on I just don't want my mother bothered with old mail from a doctor he can't see anymore and didn't in his last two years of life before he transferred to another doctor. Do better Canway...

I was so happy to see this new clinic open near my work. I called and after 5 minutes of telling…read moreme all the times she can't fit me in, she finally gets around to telling me the doctor can't see me because I was in a car accident and the only 1 doctor they have that can see me is off until December. Really? Not impressed.

Dr Bortnik is the ultimate family doctor. I feel very fortunate to have been referred to her by my…read moreformer Doctor who retired She takes time to know her patients, listens to the concerns that they may have. and prescribes medication's as needed. She also works closely with specialists to ensure the best possible care for care,

I was disappointed with my experience under Dr. Moet Khine's care. I came in with ongoing hip pain…read moreand was advised to find a physiotherapist on my own. Later, my blood work showed low iron stores, and I raised concerns about significant hair shedding, but these concerns were never discussed or followed up. Instead, I was asked whether I wanted to receive vaccinations. I left feeling that the issues I sought medical care for were overlooked, and I have decided to find another family physician.