I was referred to Dr. Julie Wood by my family doctor. She was with almost for my whole pregnancy…read more Dr Julie Wood was super nice! She was very experienced. She took great care of me. Whenever I ask her things, she has great stories and good tips to share. When I had to deliver, she was not on shift in the hospital, however, she have made some clear notes on my file for instructions. Dr Wood even came to visit me in the ward the next day after my delivery. I was so touched. Can't wait to have a second baby so I will see Dr Wood again.

The WORST medical service I have ever experienced. I was waiting for this appointment for more…read morethan 6 months. When I came for my appointment with Dr. Muir, she wasn't there, and the other doctor was covering her shift. The receptionist didn't even call me to say that I will be seeing a different doctor. Following the appointment, I got a referral for an ultrasound to check my cyst and went for the ultrasound, but never got the results. When I finally called Dr Muir's office, they told me I need to follow up with my family doctor, so I did. My family doctor never received the results either. What a disaster and a waste of time! I also had had swab test done at Dr Muir's and the result didn't show up anything because the lab said not enough material collected. I asked to repeat the test and got an answer that I should just take antibiotics instead to treat whatever symptoms I had, without knowing what condition I had because the test didn't work. I had to schedule another test after a referral from my family doctor. Don't forget that waiting time to be seeing is 6-9 month (accordingly Affinity Women's Health Shannon Soga, Office Manager)!!!!! What's wrong with these people at this clinic and the whole system in general??? None of the people seem to have the intention to do good work or explain anything to the patient about the actual treatment. Also very unprofessional staff at the reception desk; very indifferent and negligent in their behavior!

Not sure why they have low ratings. I've come here a few times and the receptionists have always…read morebeen kind and patient despite constant walk ups and phone calls. Dr Li (I think that's her name) has always been very professional and patient as well. My last two visits involved a mole removal and stitches. She was very friendly and made my first "surgery" comfortable. No issues whatsoever with this place.

I will preface this review by saying I was quite weary before visiting this clinic just given the…read morebase of the reviews that were previously left. If it weren't for my back being in immense pain and this being the closest walk in clinic in my area and my family doctor being completely booked for the month, I may not have gone based off of the reviews, however I am very glad that I did go. My experience is mine only and I know when people are stressed and distraught that emotions can be quite high and sensitive and I would feel the exact same way if my needs weren't met but given my visit today I was very pleased with the service that I received from both the reception (3 employees I think one was being trained) and Dr. Khangura. The staff that were working today were very kind and clear with me as I was a new patient. They all wore masks and took each patient's temperature. I waited around 20 minutes before the doctor saw me as they were previous appointments ahead of me which didn't bother me as I knew I was going for a walk in versus scheduling an actual appointment. The doctor was very kind and patient with me which I really appreciated because I was in great pain. She took the time to explain things with me and I didn't feel rushed at all during my visit. In all honesty, if I didn't already have a wonderful family doctor I would probably want to get her as mine because of how attentive and calm she was. I think empathy goes along way and having a medical practitioner that cares is often, unfortunately, uncommon and should be really valued. I will also note that while I was waiting to see the doctor another individual had come by to drop off Christmas gifts for the reception staff and the doctor which was quite nice to see. I also overheard a phone call from one of the reception staff and it was very warming to me to hear how personable and friendly he was with her.

Maybe my standards are low but I'm shocked to see the bad reviews here…read more I stopped in while on vacation from a different country despite being uninsured in the Canadian system they were kind and quick to see me here. I was seen within 40minutes of arriving. The reception staff was kind & Dr.Sheu instantly put me at ease with his honest demeanor. My appointment cost me $170 CAD, again maybe I'm biased but this felt like a deal for immediate care

Website said open Sundays. In reality. Closed…read more Would of been nice if they posted correct schedule. Especially on a weekend when it's already slower to transit around town. Wasn't really impressed. Years ago I came here for a note and they charged outrageous prices. And debit only. And doc was in such a hurry did not even ask if I needed anything else. And when I tried to tell him I had something else he tried to tell me can you go make another appointment for that What?? I booked to see you for my knee and a refill and I asked and talked about the refill and you want me to waste time booking another appointment to check my knee pain?? So they can claim one more fee from MSP? Unbelievable But today was semi urgent I did not have a lot of time. Sunday and Monday is what I have to find an option to get referral letter for MRI and ultrasound . So i grudgingly came here "3" clinics later. Those clinics either don't do referral letters (urgent care walk in) or walk in clinics (closed even though google said it was open)

I've been coming here for 20 years approximately and seeing Dr. Look for all of that time. He has…read morebeen an excellent doctor. All of the staff is friendly and I've never had a concern with going to this clinic. Dr. Look has helped me with a myriad of medical problems, I definitely keep him busy. He always has a smile and often some very good advise. I know he's helped multiple interns from medical school get valuable experience and not every doctor will do that.

I think your review will depend on your family doctor. I personally love my family doctor. He's…read moregood with my kids, try's his hardest not to prescribe, but will if need be. Yes, it is busy place, and usually they're running behind but this just goes to show you they're not enough family doctors to meet the needs of the population in Vancouver.

This was my first visit at this Lifelabs location. I came half an hour early just because I was…read morecoming from a previous appointment that I thought I may run late. The receptionist said that it's ok that I came in super early and I should just take a seat. A practitioner actually saw me 20 minutes before my appointment time, which I appreciated. The receptionist seemed to be rude to everyone else, but not towards me when it was my turn to speak to her. I was just observing how she spoke to other people in the line ups and it is pretty rude and condescending. I wish the receptionist was a bit more pleasant towards the elderly.

For Life Labs 324 Gilmore Avenue…read more I just wanted to mention that the person who took my blood refused to give me some water when I asked for it because I wasn't feeling well. He told me, "We're not a restaurant." I understand that providing water may not be part of the clinic's services, but I felt the response was unnecessarily dismissive, especially given that I wasn't feeling well. He seemed quite annoyed by my request for water, and I wanted to bring this to your attention as feedback. I expected this in Eastern Europe but not in Canada... BE KIND, PEOPLE!!!

very friendly staff for such a busy clinic. all ways…read moreaccommodate my needs. the clinic has quite a few doctors on staff and appointments can easily be made online!

I am lucky to find a doctor that I can go to for one off situations. There are plenty of free…read moreparking on site. I came here to see Dr. Baldelli. He was very patience and caring. I came here to check up on my teary eye. He even placed a dye to see if there is any scratch. He prescribed me medication and I was taken care of. I like their booking system. It's efficient.

Clean, great service and short wait…read more.. Just annoyed that you can view your results online, but only if you obtain a lab visit number. I didn't know this at the time and when I called up they said I to go back to the location to get one. Why couldn't they give it to me when I was there?! Frustrating. Would have gave 5 stars... But actually getting the results are pretty important.

Very very slow services, doesn't accept walk-in most of the times. Always crowded...........read more

Front desk was VERY friendly and HELPFUL…read more They even helped me print off a page needed from our insurance provider. Not sure what others have said of the reception, but it was more than stellar. If you call ahead and plan your trip to this facility, it will be more than pleasant. I saw a few people a bit surprised and disgruntled for just walking in without awareness of a wait list. Props to the reception here! She's probably the hardest worker here, while being able to stay professional with each person that walks in!

I went to this clinic today because I have an ear infection, a fairly bad one involving some blood,…read moreI really needed some help. There were no other patients but four extremely unprofessional staff much more interested in chatting together than helping a patient. When I could finally speak with one of them she was subtly hostile, disrespectful and used several weird excuses making it more and more difficult to see a doctor until I finally just gave up and left. They are not honest, nor communicate well and directly. Really weird place and unfriendly to say the least. Never go here if you need help with a medical issue, they don't seem to care. Worst walk-in in Burnaby.

do not book with dr chang. this self serving wonder is absolutely horrid. use another service…read more ive had better experience with tia health. vivacare never answers the phone and they constantly send in prescriptions late or never. do yourselves a favour and dont waste our tax dollars here. go somewhere else elicare wellhealth walkin.ca rocketdoctor this clinic is only interested in making money and not putting patient care as a priority

Worth receptionist ever. SO RUDE. NO PATIENCE. ZERO star…read more Just wanted to double check fax number for a specialist received referral since the specialist receptionist asked to check fax number with viva care. When I called viva care, as soon as the receptionist figured out about my referral follow up, she started being rude and hangup the phone. Not even let me to talk. Not even have the chance to point out about fax number. It is not first time and happened several times in other situation. If the receptionist do not have tolerate to answer phone and talk to people why they do not change their job.

Went in to discuss birth control options. The nurses and staff are super supportive. Generally a…read morevery sex-positive and confidential environment for younger folks. The nurse was very kind and patient, answering my questions, getting to know me, and offering me suggestions. Offered me free testing and recommended free vaccination that would otherwise be over a hundred dollars.

Not impressed with this clinic AT ALL. I went in there once and the doctor I saw was extremely…read morerude, wouldn't answer my questions or do anything at all. Another doctor LIED to my friend about STD testing, pap smears and birth control and now her and I both have to go to another clinic and actually talk to a doctor that cares. I know that they lied because I asked a doctor at another clinic about it and she said that everything the Youth Clinic said was not true and "silly". If you are over the age of 16.. forget about it. It seems as if that's the only age group that the clinic treats.