I toured Nook Nine in August 2025 with Regan, who was absolutely awesome. We were looking very early since we didn't plan to move until February 2026, but they agreed to hold the apartment for us, which I really appreciated. The application and approval process went smoothly.
However, on the day of move-in we noticed several small imperfections despite the unit being brand new and us being the first occupants. For example, some of the baseboards were already separating from the wall, there were cracks in the ceiling, and there was visible damage to the cabinets from where the handles were installed. Since we are renters and didn't want to make a big issue out of cosmetic things, we documented everything on our inventory sheet with the office.
Unfortunately, our first night in the apartment we had packages delivered through Amazon, that were stolen. I notified the office immediately and was told they were in the process of installing security locks that would require carriers to deliver packages to the package room. The issue with the package room, however, is that packages are placed on open metal racks that anyone with an access code can access rather than in secure lockers. The service they use, Luxer One, has also been unreliable because I've had multiple packages delivered that I was never notified about.
Since living here, one of my cars has also been broken into and someone attempted to break into my other car. Another concern is the amount of foot traffic in our building from people who do not appear to live here, which has made the building feel less secure at times.
Additionally, when we moved in we signed a non-smoking addendum agreeing not to smoke on the property, yet our building has smelled strongly of marijuana on several occasions.
We have been here for less than 45 days, and I have to say I'm a bit disappointed. I understand the property is still new and working through some early growing pains, but some of these issues are concerning.
On the positive side, Drake, Paige, and Regan in the office have all been very kind and helpful whenever we've interacted with them. I just hope management continues improving security and access control because the property itself has a lot of potential. I'm hopeful that as the community continues to develop, these concerns will be addressed so residents can fully enjoy what is otherwise a beautiful new property. read more