Excellent customer service! He arrived very quickly on a Sunday to assist my sister in law who…read moreaccidentally got locked out of her newly purchased house! Not only did he get the door unlocked, he corrected the installation of a deadbolt lock and made an extra key all at a very reasonable price! Highly recommend!

Great locksmith! Very responsive and quality work! Jim fixed…read moreour door that was sticking hard to open and close, along with replacing our lock. Now the door opens and closes smoothly and the lock works perfectly! I'd definitely call on Jim and Trust Lock & Key for our future Locksmith needs.

Called him on a weekend and answered right away..very very honest guy..was very reasonable. I will…read morecall use him again. .................

Esat- Thank you for…read morepromptly and professionally servicing our lock/key needs last Thursday. It was refreshing to find a true tradesman and know that there are still those that take pride in their work and have a strong work ethic. Us 67 year-olds have got to stick together! Have a Merry Christmas and thank you for the card. Bob and Sue Ruland

They worked quickly and efficiently to repair my door hardware…read more It wasn't the lock that had broken. It was the mechanism that opened the door that failed. They used a charge card to open the door and replace the mechanism.

Darrell is amazing! I was in the middle of a mess with my short-term Airbnb rental I manage…read moreremotely. My 4 month old expensive Schlage Encode Lock broke when my renters were in the unit. Even the backup keys would not work in the lock. I called a 24-hour lock service off Google. They solved the immediate problem, but refused to put on a keyless lock, so I paid dearly for a temporary situation. The renters left and I had 48 hours to fix the situation correctly before the next renters came in. I needed to find a locksmith expert, my go to person to fix this situation. I found him!! I went to Yelp and, thank goodness, I found Darrell. I called him after normal hours and he picked up live and said, "Don't worry, we got this covered." He told me he loved Schlage Encode Locks and broken one is a real fluke. He wanted to see the original damaged one. Bottom line he was out there with a brand new Schlage Encode lock installed, ready to go within 48 hours and he knew exactly what was wrong with the old lock. He took a couple if pictures of the broken lock so I could return it to Schlage for a free replacement. I might add that he also repairs locks and he could have repaired it for a reasonable fee, but given the situation I'd already ordered a new one. He even noted that our kitchen window screen had been removed, left on the ground outside and bent where the renters had to crawl out a window to get out. Yeah this lock situation was bad! Darrell took a picture of the screen, bent it back into shape and put it back in the window for me. I might add that I am also so impressed with Schlage the manufacturer. They wanted the old lock back after Darrell's assessment due to the seriousness of the failure of the lock. They did send a brand new one out free of charge, too late for me, but it is now my backup. Bottom line Darrell is awesome! His follow-up, his expertise, timeliness and accessibility is 5 star. In addition, his prices are so reasonable; reasonable to the point that I told him to add more money to the bill! Thanks Darrell!

I had to call them cause I did not have the key for my new door that was just put on my house. They…read morequoted me a price on the phone $100 to 150 $. The technician came and he was very professional and it took about five minutes to get in the door. He called the company and they made me pay $225!! when I asked him why he said because they called it "An emergency", which was a lie. I never said it was an emergency. What a scam do not use this company they subcontract out and give horrible prices!

Son called them to get keys out of locked trunk of an old BMW. This company must have subbed out…read morethe job to Florida Lock and Key - for some reason, probably because they couldn't do it. The other company couldn't either, but they came out and charged $200. They wouldn't have if I was there - or at least they wouldn't have been paid. Both these companies give this business a very shady reputation. This "skill" isn't worth $200 a day much less the 5 minutes it took the jerk to get in the car, only to then tell my son he can't get in the trunk. By the way, I came out after leaving work and figured out the way to get in from YouTube. $200 lesson that should have never been learned. Charge me a fee for coming out - or better yet, find out what the situation is ahead of time and if you know you don't have the tools, knowledge or skill to complete the job, then let the customer know.

Jeff was the highlight of my day today! He was so knowledgeable and quick that he made me feel…read moreextremely confident and safe. I will be using American Lock and Key for everything "lock-related" in the future.

Easy five stars in this. He came out right away and got into my lock and told me about the…read moredifferent locks and everything. Super impressed great guy, fun personality, fair price I felt.

I wish I could give more than 5 starts! Discount Lock & Key embodies everything that a local small…read morebusiness should be. Excellent personalized service exceeded my expectations. I wholeheartedly recommend!

RUDE! I am a licensed realtor in the area, I search for customer service and cooperation from…read morevendors. This company responds POORLY, and the person who books the appointments and deal with customer service is down right RUDE!