We went to Teolis for our mother's final preparations and funeral service. Because she passed…read moresuddenly, we didn't know who to choose but I remembered their name because so many people have used them and had a great experience. I am glad I chose them. My time with them was top notch!! They were kind, caring, and compassionate. They were able to cremate my mother on site, without sending her elsewhere and also filled our urns we purchased online. The room we rented was beautiful and they had everything we needed. They worked as a team, and answered all my questions as well as did a lot of paper work for me. They were very helpful. Their prices were very competitive, and I felt it was a great value. They handled everything we needed. Definitely go to Teolis for your family's funeral and cremation needs.

A beautiful funeral home, however it is not up to date. We had trouble getting the slideshow…read moreworking with zero help for the owner. He seemed uninterested in the service and did not want to help us get anything set up before the viewing. Not up to date with the times.

Caring patient staff, outstanding comfortable facility in a location that couldn't have put me more…read moreat ease. It was easy to discuss options and make a decision on services at a price point that was right for our family. Exactly what I was looking for.

Cremation of a loved one. I consider these funeral home and services horrible. After receiving a…read moreprice the next day we were told there would be $600.00 additional charges. We were quoted maybe an additional $100 or so. I would not recommend to my enemy! Horrible!!

Extremely professional, courteous, kind, understanding - Carole and the entire staff made an…read morealready painful situation less so. We called another funeral home and were met with vague responses and hesitation. We then called Jones and were met with the kind of professionalism you wish all businesses displayed. They answered our questions, helped us make calls and walked us through every step of the process. There was never any judgement, only sympathy and complete competence. Thank you for making this stressful time more bearable.

The Bock family helped make the funeral process bearable. Losing my mom has been the worst thing I…read morehave been though. I never knew all that went into funerals, the Bock family was very helpful, kind and made coordination as easy as possible. Emily and her father went out of their way to make sure the funeral and viewing process for my mom was seamless and it was. They coordinated everything and made recommendations to help us through this process. They were very empathic and supportive, they made me feel like they cared.

Bock Funeral Home is an older structure with faded pictures hanging on last century's wallpaper &…read morethe distinct smell of out-dated furniture...which could be overlooked if my Dad had been presented as someone I recognized. I have no idea who he was supposed to look like...definitely not my Dad. And his hair looked like he just got out of bed!The unfriendly personnel offered cold respect to family and friends. The Pastor we chose had a lovely service before the presentation of Military Honors. At that point, they wheeled the casket in to the chapel area which felt very disrespectful to my Dad. This was not done in a ceremonial fashion and destroyed the ambiance established by the Pastor. Why not have the casket in the chapel during the eulogy waiting for the Honors? There was no honor or respect. It was awful!

My sister passed away come two years in September these people could not have been more helpful…read morepleasant and very friendly they showed a lot of respect to us and her and the rest of my family they were very helpful to all of us I just want to say I think they did a terrific job

Our father's viewing was at this business. The ambience of this funeral home was very sparse and…read moreplain with ample parking. The interior gave a 90s vibe overall. I usually see peppermints and tissues strewn around most funeral home, but this place didn't seem to have them available. There is also no waiting/family/kitchen area on the main floor. Families usually need a place to have cookies, take a break, or drink coffee during sad times. When we arrived with coffee cakes for the family, the funeral director told us that there was no place for cakes here and that he would just shove them downstairs. I though that was a little weird. We also spent many hours making a video/collage that was to be shown on a television in the back because the funeral director told us over the phone that we couldn't make picture boards, but when we arrived at the funeral home, there were three huge picture boards. The funeral director then apparently tried to plug in our thumb drive and it suddenly didn't work with his system. He then just kept showing the same ten pictures sent in from a church on repeat. I thought this was also weird. The third thing that struck me odd about this funeral home was the rushed nature of the viewing and the lay-out. Have you ever seen people kneeling in front of a loved one at a viewing, only to be interrupted and tapped on the shoulder by a funeral director to "move along"? I never have. Our father also looked terrible for the viewing. It looked like they pulled all of his teeth out and suddenly his face was very narrow, which was quite unsettling to all, especially the children. I know that my wife's step-mother was in shock over a sudden death, and this may have just been the closest funeral home to her. I have never seen this type of unprofessional behavior in my life.

I will never forget the kindness Szal showed me during one of the hardest experiences of my life…read more When I lost my baby, Estelle, I was grieving more than I knew how to put into words. What meant so much to me was that Szal treated her like she mattered. They gave me the opportunity to name my baby, to acknowledge that she existed, and to grieve her with dignity and compassion. Today, I received a letter from Szal about grief, and it honestly brought me to tears. It reminded me that someone remembered that I was a mother who lost her baby--not just another patient or another case. Sometimes the smallest acts of compassion mean everything. Szal gave me something I desperately needed during that time: the feeling that Estelle mattered, and that my grief mattered too. I am deeply grateful for the care, compassion, and humanity they showed my family and my baby. Thank you for giving me the chance to say her name, to honor her, and to grieve her. Estelle will always be my baby, and I will always remember the people who treated her with kindness.

My father passed away this past May 2026. Michael and his team were so phenomenal in their…read moreexpression of empathy, support, and professionalism that I feel like I can call them family. From the direction and the autonomy, they made me feel confident in every decision I made for my dad. Great thought and care were given to ensure my dad's makeup and darker skin tone were perfectly matched. They steam pressed my dad's clothing and did an amazing job trimming his hair and beard. My dad looked just like my dad...only sleeping peacefully. I'm not that great at remembering names but Mike's mom is the sweetest jewel and she always checked on my wellbeing. I want to thank you for your reasonable pricing and value fit perfectly for us. Mike, mom, and the rest of the Szal family...thank you for everything! Service held 6/5/26

They REALLY take care of you, like family here... We had unexpectedly lost my Mom due to vehicle…read morevs. Pedestrian and they practically held our hands and walked us through everything. Even with a snafu about published dates for the venue where we held her "Celebration of Life". They EVEN took photos and kept track of who all sent flowers and EVEN offer to transport them to church/ venue when they can, and donate afterward too, which is so important to us.... 6 months later when we lost my Dad to Cancer, they were right there for us, ready to help in any way they could... We are so lucky to live in Mount Washington with two amazing Funeral Home Families to help us when we so need it. My goes out to all who've had to delay or forego services, because it IS such a helpful part of the grieving process. I hope when Covid 19 is a memory, you'll get together with loved ones to celebrate life

It's a funeral home. I wasn't there for a party, I wasn't *excited* to be there, I was miserable…read moreand losing my mind. That said, Teri has been friends with my mom for many years now, and is well known by many local people. She is sweet, professional, and courteous. She knows what you want before you do, and does a lovely job - and I'm not even a fan of traditional services like this. Teri helped our family through the hardest time of our life, and I thank her for it. Very well done.