Abbey was very efficient and thorough and professional in the handling of my late spouse's…read morecremation as well as locating a plot, ordering a headstone and even formatting a portion of his ashes into an artistic work which will be placed on my desk, so that my spouse will always be by my side. When I had questions, which, I admit, were numerous and often, the staff had prompt answers. Whenever I felt unsure about a certain decision I was about to make, the details were explained to me, allowing me to make the best decision for myself and my spouse. Everything that should be provided by a first-rate service was provided. Abbey Cremation Service was recommended by the caring folks at Middlesex Hospital Hospice Care, and I thank them for it. I was able to arrange for many of the details ahead of time, which does help tremendously in securing the arrangements that best suit your needs. I recommend Abbey for their service, value and professionalism.

This is a terrible company to deal with. They sent my Mother's cremains and the 2 metal urns were…read moreterribly scratched up. Instead of simply offering some sort of reimbursement, Luke basically said it was MY fault and not their crappy wrapping of my loved ones remains. He expected me to mail them all the way back to Connecticut from California. As a retired funeral director this is not the way you should treat a grieving family during one of the worst times of their lives.

Shoreline made a difficult experience much easier by doing exactly what they said they would do…read morewithout any hassle and with compassion. I would recommend them highly

Shoreline Cremations provided excellent service after the death of our mother. They were fast and…read moreefficient. In addition, they were caring. I would recommend them to anyone needing cremation services for a loved one. Barbara and Steven K.

Ned Steinmetz is a very talented stone master who takes the extra steps to fulfill your…read more needs. When we told him our Dad had always liked his grandparents' stone (which was over 100 years old) Ned offered to go to see it, take pictures and measurements to duplicate it. To my surprise, he made the 40 minute round trip that evening and contacted me the next day. No sales pressure what-so-ever; seems to more concerned with the family's needs and wants, than the sale! This is the type of business owner I love to deal with. There are many choice, but once he gets a feel of what you are looking for, he guides you with your options. He is quick to respond and offered numerous professional drawing of what you ordered for your approval. He also makes himself available when it is convenient for you, as opposed to so many other merchants who tell you to come during their normal business hours. He is pleasant and a true expert in his field. A little extra information is: Steinmetz is a German surname, meaning stonemason and he comes from generations of stone cutters! So I hope you don't have the need soon for a family monument, but when you do, you will not go wrong doing business with Ned.

I did not personally meet any of the people at Browns Monuments, but my sister in law worked with…read morethem after my brother passed in November 2019. Together, they designed a magnificent headstone for my brother that represented him perfectly. And to add to that wonderful ness, they even installed it on the morning of his birthday. Thank you so much Browns Monuments!

I want to thank Ms.Valerie and her staff for doing an outstanding job with my dad Pedro Hernandez…read morecelebration of life. Ms.Valerie and her staff did an exceptional work she knew I was so stressed about the funeral service and she reassured me that she had everything under control.. it was a heavy weight lifted off my shoulders. They treated me as if I was a family member.. They are so professional, and caring. Thank you Calvin you did an amazing job with my dad Pedro he looked so handsome as if he was sleeping. This is my number one funeral company highly recommended.. they also celebrated my moms Maria Torres-Diaz celebration of life 2 years ago!! GREAT JOB CHAPEL MEMORIAL FUNERAL.

In September, our family entrusted Chapel Memorial Funeral Home (CMFH) with the arrangements for my…read moremother-in-law's final services. Unfortunately, the experience was deeply disappointing, marked by a lack of professionalism, empathy, and organization. At a time when families are most vulnerable, CMFH failed to provide the compassion and integrity one should expect from a funeral home. Our family initially met with a gentleman who was courteous but not authorized to make final decisions. We were told we needed to meet with Valerie, the funeral director, to finalize arrangements and ensure we could stay within our very limited budget. When the meeting day arrived, Valerie showed up 20 minutes late and was completely unprepared. From the start, her demeanor lacked empathy and professionalism. During our discussion, she made an inappropriate remark about her colleague, stating, "He's a man and doesn't know what needs to be done" when referring to the preparation (makeup) for our loved one. This comment was not only unprofessional but highly insensitive, especially to a grieving family just days before the funeral. Regarding pricing and services, we were charged for the use of a 32" ONN television to display a memorial video. The fee was explained as covering both the equipment and dedicated technical support. However, the person assigned as "technical support" -- who was also managing the funeral service -- had no technical expertise. She did not know how to connect a laptop with a cable, and I had to personally request one twice. The only method she attempted was using a USB stick, which the monitor couldn't read. This made the charge unjustifiable and added unnecessary stress during an already emotional event. After finalizing our selections, Valerie provided a written quote. We reviewed all the details together, signed the paperwork, and left to obtain payment. While en route to the bank, I received a call from her stating that she had made a "calculation error" and was increasing the total by $1,100. The tone was dismissive and unapologetic -- no acknowledgment of the inconvenience or her mistake. When we returned to deliver payment and the clothing for preparation, Valerie avoided contact altogether. Her office manager -- the Office Manager, who also handled "technical support" -- processed everything. On the day of the funeral, Valerie remained out of sight, never once checking in with the family. At the gravesite, without prior coordination, the attendants instructed the pallbearers to face the mourners and speak -- something the family had never requested or approved. Following the service, a blanket with our loved one's image was presented to the family. While it appeared to be a thoughtful gesture, we know it was not without a cost and even an offer to purchase additional copies. This left a terrible impression, as if the family's grief had been turned into a sales opportunity, despite our clearly stated budget limitations. In summary, the facilities and service quality do not justify the cost. Valerie did do a commendable job with the physical preparation of my mother-in-law -- she was presented beautifully and as we had hoped. Unfortunately, that was the only positive aspect of our experience. Chapel Memorial Funeral Home's lack of empathy, accountability, and professionalism made an already painful time even more difficult. I would not recommend this funeral home to any family seeking respectful, compassionate, and honest service during their time of loss.

We used Luddy and Peterson Funeral Home when my Mom passed away. My sister and I had no idea where…read moreto begin with the cremation process so we called around. One place wanted us to drive over an hr away to sign papers within hours of my mother's passing, not Luddy. Lauren came to the house well prepared with all the paperwork needed. She was extremely helpful and compassionate. She prepared my Mom as we requested before she was cremated and sent us the picture we requested. Lauren delivered the cremains to us, she also had information to guide us with all the stuff that has to happen after someone passes away. I can't say enough good about this business, they were so helpful and compassionate when it was needed. Thank you Lauren for all you did.

My family used Luddy-Peterson funeral home for my uncle's cremation and services. The entire Luddy…read morestaff was compassionate, professional, and patient. They walked us through the process every step of the way. I could not recommend them enough.

You will never find a more caring, warm and respectful team of people to deal with than at Iovannne…read moreFuneral Home. Our large family has been working with them since the 1920's and so they have been with us through many difficult losses. With every funeral you feel your family member is well cared for from the moment they are in their care. We recently lost my 96 year old mother and we didnt think we would have an open casket but after seeing her, we did. She looked beautiful, peaceful and radiant... just the memory we wanted to carry us through this difficult time. Thank you Iovanne!

I can not say enough great things about Iovanne Funeral Home. They have handled services for our…read morefamily members that have passed for as long as I can remember. Recently we had a service for my mother and once again, they went above and beyond to make an incredibly difficult time as easy as possible. My family and I worked with Angie to arrange the service, and she was professional, attentive and empathetic. She provided me with her personal contact information and made herself available at any time to answer questions and help to navigate all of the final directives. She not only provided recommendations for the services, she personalized everything to tribute my mother, down to florist recommendations. Angie, I can not thank you enough for guiding us through such a difficult time and providing us with a perfect experience. I know my mother would have loved everything, and she could be very difficult to please.

My Dad came to CT to visit us only two weeks he suddenly passed away, everything happened so quick…read moreand unprepared, but luckily we found Wakelee memorial funeral home after read all 5 starts reviews from Google. This was the best choice that I have ever made! John and his team did an amazing job, he guided me step by step with his compassion, patience, and thoughtful care, he provided the best service and have everything done professionally. I never felt I was alone, because I knew he's always there to support me whenever I needed. I would like to recommend this beautiful place and those kindness people, thank you guys again!

When my father passed away three years ago, we were very pleased with the professionalism and care…read morethat Wakelee provided. Following my mother's recent passing, we once again turned to John Zaleski and his wonderful staff. My mother had passed away at home, and from the moment John and his colleague arrived to receive her, they were incredibly caring and sympathetic, giving us immediate peace of mind. During the arrangement process, John was knowledgeable, easy to talk to, and made us feel comfortable right away. He also created a wonderful video of family photos for the wake, which gave our friends and family a sweet visit to the past. I want to extend a huge thank you to John, Millie, and staff, and to Sue for her exceptional attention to detail. The funeral home itself has such a warm and peaceful energy, and there is always someone available to answer questions or provide assistance. From the planing to the burial, the entire staff provided the utmost care for our family. I would highly recommend Wakelee Memorial. They provide the caring assistance needed during such a difficult time.

McClam funeral home exceeded my family's and my expectations. They were beyond thoughtful,…read moreprofessional, caring. We can't give enough thanks to Ms. Betty for always being available, guiding us through these tough times, explaining in details every aspect of the process. Tiera for being on top of my requests and being very respectful, she was very quick and efficient when I needed anything changed last minute with our online information and our online streaming. Mr. Blue thank you for your words of encouragement during my son's burial. That was such a powerful conversation. Thank you for guiding our family during the drive. McClam funeral home is the best around the area. If you are looking for a professional, compassionate family oriented business. This is the place for you. I unexpectedly lost my 19 year old son this month 2/2/21 and I'm glad I chose McClam funeral home.

McClam is a very professional funeral home in Middletown CT and confidence of the work that they do…read moreand not that expensive love the friendly atmosphere and polite people that they are​