Almost rented a property with this company and luckily dodged a bullet. This company has a very…read moreextensive application process, which includes an entire month's rent and a security deposit equal to one month's rent to even CONSIDER approval. In addition, each individual resident is charged a $50 application fee. In total, to apply to a small, $3300/month rental home, the application cost was $6850 with 4 residents and a guarantor, which is insane to begin with. We loved the home, though, so we paid it. The process was confusing and difficult to navigate from the beginning, and constant calls and emails to the property management were necessary. Once 3/4 residents had finally submitted their fees and applications, our entire application was lost and erased by Mars Hill. We had to start over from scratch and redo all of our applications. Mars Hill then requested we send the $6850, but prohibited wire transfer, Venmo, Zelle, and pretty much any reasonable form of payment besides PayPal, which would have charged us nearly $200 in fees to send such a large sum. When I asked them for their account info to attempt to send it via direct deposit, they sent the completely wrong info and had I not confirmed, I would have sent nearly $7000 to a random bank account. Finally, they agreed to let me use Zelle. Upon sending over all of the money, we were informed that we would need to wait 24 hours for approval by the homeowner. Three days passed and I called, growing very impatient as they knew my group was on an extremely tight schedule. The property manager informed me she would need another 24 hours to communicate with the owner because they had received "another application," after I was told my group was the only application being considered. I told her we didn't have time to wait and to please just refund all of the fees and take us out of consideration. She then immediately responded that if my group would pay a "double security deposit," (almost $7000, making the application process total almost $10k), she would be more willing to accept us. She explained that they had rented the unit to young adults in the past who caused "$7,000 in damages and ruined the house."Basically, told me my group was a liability and unable to be trusted to rent responsibly due to our age (not sure this is even legal?) Needless to say, I told her absolutely not and to refund me immediately and take us out of consideration. From beginning to end of the process, Mars Hill wasted WEEKS of my time, led my roommates and I on, and pocketed $250 in application fees for absolutely nothing. Unsure why if they were so hesitant to rent to young adult roommates, they wouldn't include that in the listing or inform us before we wasted so much time and money on their ridiculous application process.