I had a great experience buying a 1993 Toyota Hiace! Rumy was very kind and helped me out…read morecollecting all the necessary documents. The whole process went very smooth and I'm really happy with the car!

Had a hit and run that needed to be repaired. Sucks that you need to pay the deductible for…read moresomething that you didn't do, but that's another review. Picked AutoMind because of my friend's suggestion. My experience with body shops have not been good, so I was pretty surprised that the office was relatively clean and each rep had their own desk I could sit and chill as they process my paperwork. The guy hands me an iPad. "What. You want me to play games as I wait?" No. Instead, they had a cute little cartoon thing explaining what will be happening to my vehicle. Not only was I surprises that a body shop would even know what an iPad was (Most I've been to have been pretty low tech), it was a hoot that they went as far as creating cartoon videos to explain to customers what is going on. Got my car looked at and made an appointment to come back and drop it off for repair. When I dropped off my car, the AutoMind rep also showed me how I can use my iPhone to see the photos of my car and see what stage my car is at in their shop. Then they had someone from Enterprise pick me up to get my temporary car. Got a car I've wanted to try out for a few days. When I went back to pick up my car, more paperwork and another iPad cartoon telling me something about my warrantee. I checked over the work. Couldn't tell I got hit (Guess that means a good job). And they also vacuumed and cleaned the interior of my car (With 2 kids, it had gotten mighty dirty with pieces of stuck dried fruit in various locations). The work was pretty good, and those cartoons were pretty funny. What got me was the fact that they put in a lot of effort and tech stuff into the customer side, with the cartoons and the iPhone login thing to look at my car. All in all, it was a pretty smooth and funny experience. But it still sucks that you need to pay the deductible for something that you didn't do...

Very professional team and quality work! I just had minor work to be done but they took the hassle…read moreout of the experience. Would highly recommend.

Great people who enjoy what they do and it shows in their work abd they go out of their way to do…read morelittle things that were not even expected. Very happy with their work.

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

Abbasi Auto is a small shop with great potential. After they fixed my car, I found them to be…read moresupportive, honest and sincere, with an accurate assessment of my car's issues. Their fees are reasonable and there were no hidden charges.

They came recommended through our neighborhood group, so I thought I would come and check them out…read morefor an oil change. They don't respond to the contact form online but give them a call to make an appt instead. I was able to get in on the same day for my oil change. Price was fairly reasonable - just under $100 which also included checking my tires, brake pads and windshield fluid. Service was pretty fast and the guy was friendly. I'd go back again.

I don't usually write reviews however this is an exception. I first met these guys because I needed…read moremy sunroof fixed.. I called and they immediately helped me out ! Within 2 hours They fixed my sunroof and on a minimum cost! I felt blessed ! I walked away super happy ! A week later my car broke down carburetor issues and serpentine belt. I immediately called them and AGAIN- they were step by step with me the whole time! These guys have such great customer service , I love the way they invoice you and take pictures of the problem such a positive experience my car was fixed within two days ! They work 7 days a week wowww!!! I was very impressed . I would highly recommend Them . I will always go back to these guys ! Thank you! Blesssss

had a big chip off my windshield . . Required work and GM Jackson Lee was absolutely attentive and…read morecourteous. had it done within minutes and refused payment.Excellent service from him and his staff. kudos to them and thanks a million

These guys are my heroes. I'm not even kidding, they totally saved me and then went above and…read morebeyond after that. Long story short, someone keyed my car and damaged my door lock a couple of years ago. I made the claim right away but then procrastinated on following through with the repairs (for which there is a 2-year time limit if you want it covered by your insurance). I figured I'd have all the time in the world to get it done but then suffered a health condition that took me out for the months leading up to my 2-year deadline. So there's me, trying to find an auto body shop that would take my car in for repair on less than a week's notice. I initially didn't realize how ridiculous of a request that was until I spoke to my insurance provider and then called a large number of other auto body shops. Turns out they all have a 6-week waiting list right now. I literally got laughed at when I called some auto body shops to ask if they could take me right away. But Boyd Autobody Richmond was sympathetic to my situation and agreed to take my car right away, despite how busy they are. I was already on cloud 9 and so incredibly grateful when I went in to pick up my car. But little did I know, they still had one surprise left for me. After paying my deductible and getting my keys, I walked out to my car to examine their work. It was perfect. I then jumped in my car, prepared to drive off, when I looked around and saw that my car was immaculately clean. I was shocked. To put this into perspective, my car has not been that clean in years. I have two huskies, both of which shed like you wouldn't believe and love to run through mud, as well as the sand at the beach after getting wet. And then they get in my car. I literally gave up on trying to keep my car clean years ago. And I'm pretty sure there was close to an inch of husky hair than had accumulated on the floor of my back seats, which I tended to ignore because I have a little 2-door BMW so it was hard to get to that area and I never really had to see it anyway. So let's just say, I was convinced my car would never be clean again unless I paid at least $500 for a professional to detail it. I in no way expected Boyd Autobody to clean the inside of my car like that...and BMW certainly doesn't do it whenever I've taken my car in for servicing (not that I can blame them, lol). But Boyd Autobody Richmond went above and beyond on that front. I don't even want to know how many hours it took the poor guy assigned that task to complete it. I was so impressed and grateful that I ran back inside and asked if I could give the guy who cleaned my car a tip. But they, with a smile, said no, it's all good, and they would pass along my thanks. I am never taking my car to another auto body shop again.

The uncle was really nice. It was 175$ in total for towing. Which is a pretty decent rate. He even…read moreoffered us a ride back to the car shop because I know usually they don't do it. hopefully we don't have to tow the car again but if we do, I'll definitely be coming back here.

When it comes to supporting local small business, count me in!…read more Found these guys by accident; was trying to avoid the snail traffic @ Marine Drive so turned into side street Laurel, located on left side. These guys specialize in protecting your paint, and their high quality means more coats than usual. Wished I had known about them a few yrs back as previous collision place didn't match the tailgate to rest of body, but I digress as usual. Oh forgot another review to write lol... and here's the bonus star: they have a courtesy car! talk about convenience... Ask for Thomas or Kevin, straight-up folks, easy repeat.

Looked through Yelp for auto detailers and came across this place. The location was quite…read moreconvenient and the receptionist was very polite and informative. They offered me a rental car so I was able to run some errands while I waited. When I picked up the car I was quite surprised. My car looked 3 years younger inside and out. Will be going back to get some waxing done!