In mid-October, 2025, I spent a week at Northwest Hospital for chronic wounds and cellulitis caused…read moreby lymphedema and diabetes. Throughout my time there, everyone on the staff, from doctors and nurses to food service and cleaning staff, went above and beyond to take care of me to the absolute best of their abiiity. My room was always clean, medications were administered on time, and they all gave me the impression that they genuinely cared about me as a person, not just as a patient. I want to give special credit to nurses Teresa, Marlo and Jennifer, who went above and beyond to make sure I was well cared for and comfortable. I truly appreciate the efforts of these three ladies. The only complaints I have about my stay was having to sit in the emergency room lobby for four hours after being seen and admitted, waiting for a bed to be available, and they have the worst food and coffee of any hospital I've ever been in.

They made an 96 year old man sit in the ER for over Four Hours…read more When they finally had enough and told the receptionist they were leaving , they magically got to see a nurse! Who had been sitting there the entire time! Calling it Poor care quality is being polite. I was there almost two hours and we left because they would not say if it would be 10 minutes or 3 hours. But No one was being seen except the 96 year old who threatened to leave. Went home called an ambulance. They gave meds and IV bag. They took her back to this hole and they set her in the hall . We left. Don't bring a dog to this place! Special shout out to the emergency room receptionist, she certainly wasn't a nurse (no nurse would ignore two people in distress, who are writhing in pain!) . FU. And the nurse who FINALLY GOT OFF HER ASS to help the 96 year old man , hope your parents end up with a similar care giver. How do two sleep at night?

She's a horrible doctor! If you're looking for a kind, compassionate, respectful doctor that…read moreactually listens to you then I definitely wouldn't recommend her. If I could give her negative stars, I would! You can blatantly tell she doesn't genuinely care for your wellbeing! Awful that a person goes to school for all those years to help people but they end up neglecting them instead!

I was in search of a new family doctor. I needed to see someone quickly due to having many…read moresymptoms. I was seen within minutes of my appointment. Her assistant was amazing...professional and listened to my concerns. Dr Williams listened to ALL of my concerns and addressed them immediately. She sent me for testing and after receiving 2 scans, she called me personally to give me the results the following morning of both...even before I had access to the reports. She's been the BEST family doctor I've ever been to in 53 years. I've never posted a review, but she is deserving of this one.

I love my obgyn... but this office is ridiculous! I was…read morepretty much forced to schedule a sono during one of my busiest work weeks and no one bothered to tell me that i was going to owe a co pay the second time i came in... i was told i had a one time co pay :/ the previous visit. The techs are pretty great but the main office needs some better customer service and communication.

Rudest front office staff you will ever deal with. Go here if you want to deal with that and be…read morescared to death to hear what they'll say after every ultra sound. My son was born with a true knot on his umbilical cord that they did not detect after about 100 different ultrasounds. This place is beyond horrible.

Lost an appointment I confirmed and paid for ahead of time, then made me wait over 2 hrs to get the…read moreappointment. Lost a prescription I had for years on file Repeatedly sends prescriptions to wrong pharmacy, for prescriptions that haven't changed in years Sent an Rx in by accident for 1 pill, instead of usual 30 day supply I have waited over an hour past my appointment times in person to get seen Administrative disaster. Avoid

A few weeks ago I would have given them a higher rating. I am not sure what others consider an…read moreacceptable wait time to hear from your provider but I am on day 12 having made 7 attempts so far with my provider and radio silent from the entire clinic. I honesty believe they are putting my health at risk as I have a condition that needs regular monitoring and they will not answer me. I'm not sure if it in just this physician or practice but boy if you need help this is not the place.

5 Stars to my Sonographer who was amazing! I wish I would have caught her name. She was patient,…read moreeven though I was in pain. She also talked to me a lot and answered all of my questions which was a welcome distraction from the procedure. Minus one star because I was not informed of the high copay until I showed up there and was expected to pay it. They did work with me which was a very nice blessing, I just wish I would have known in advance as I would have had it with me.

The front desk person was terrible, threatened me that if I didn't pay the full amount I would get…read morea lawsuit from Northwest imaging. I paid $100 even though I knew that was more then I should be paying (she tried to get me to pay over $500). My insurance company, by the way says I owe zero and that I should not have paid anything. I contacted their feedback, nobody ever replied to me or got back with me. It's been since April 2nd. The women who did the testing for the mamo and the ultrasound were fine. Another concern was they had the wrong chart. It took over half an hour for them to find the right chart. In the beginning they insisted it was mine because the name was the same, and I said no. I did not have work done in Florida. No I never had that testing done, and I never had any done that year. That's not me. I strongly recommend finding a different place. Strongly. I'm still trying to find a person who can help me and refund what I overpaid. Sounds like there are a lot of people in the same boat. My insurance company said that if they don't fix it to contact insurance about it and something in the state, but I hope it doesn't get to that point. What a pain in the tuchus.

Their phone system is not great.. They never answer your calls unless you remain on line for 40…read moreminutes. Their appointment acknowledgement messages sometimes cancels your appointment. Then you wait on to contact someone 40 minutes. By then, they already scheduled someone else with your time. If you don't have to see them, don't.. they do not care about you.

First time at this office. Front desk staff were friendly and helpful. Staff who took me back to…read morethe room were professional and friendly. Dr.Zwart was professional, friendly and very knowledgeable. I highly recommend this doctor for endocrine issues. RN 40+ years I know good doctors!

They closed up shop in Tucson, Arizona without refunding patients for prepaid treatments…read more I would give them zero Stars if allowed

Spent $3,800 for 16 treatments for erectile dysfunction with absolutely no results. Flagstone…read moreMedical Doctor prescribed Cialis once a day which drastically raised my blood pressure to dangerous levels. I had to stop treatments at number 14. No refunds for unused sessions and no follow up. Never saw the doctor again. CAVEAT EMPTOR!

Just had my baby here in December 2025. I was very concerned about how things were going to go…read moreconsidering I had a fairly traumatic first birth years ago at a different hospital, but thankfully this experience was absolutely amazing in every way. I came in for high blood pressure, was offered an induction, took the induction and was able to still follow my birth plan which consisted of wanting to stay unmedicated (no epidural or medication based pain management) and no Pitocin. Nurses were absolutely amazing and so kind. Because I was going unmedicated, they offered me the wireless monitor so I could get up and walk around if I wanted to which was a huge plus. I did NOT want to be stuck to a bed and thankfully I didn't have to be. Labor and delivery went smoothly and I was not at any point pushed to accept any interventions I did not want. In the mother-baby unit (I can't remember what they specifically call it), the only complaint I had was we were not told about the "celebration meal" that you can order for your dinner. Wasn't a huge deal anyway because my husband got us sushi and brought it back. Every person on staff were so sweet and helpful. The billing department has a little left to be desired but apparently its common for issues to arise with certain insurances but I'm not the first and surely will not be the last woman to give birth using VA community care insurance so they should know there should be no patient charges. Literally my only issues have come from billing.

I have delivered three out of four babies here. The most recent was December 2024. The nursing…read moreStaff was absolutely amazing. Helpful, kind, compassionate, understanding, attentive, and informative. My son also had a NICU. I had a lot more nursing staff interaction than most. The Doctors were amazing. They knew their stuff, and got us out and home safe. With the intention to not need a return visit for being too quick. They didn't make me feel like they were dragging their feet with care to boost the bill.( Like other hospitals have made me question.) If I had a choice, I would not hesitate to go back. Thank you all so much for a wonderful experience