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Noam Koenigsberg, MD

4.2 (5 reviews)
Open 8:00 am - 11:00 pm

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3 years ago

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2 years ago

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6 years ago

Informative, kind and quick to take care of your needs. Thanks Doc.

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Elevate Psychiatry - Brickell

Elevate Psychiatry - Brickell

3.3(26 reviews)
4.9 miBrickell

If you're looking for a dangerous, negligent psychiatric practice, look no further than Elevate…read morePsychiatry. My experience here has been filled with administrative incompetence, medical negligence, and a blatant disregard for patient care. This practice appears to prioritize profits over patient well-being, leaving itself wide open to legal liability. The issues began immediately with billing errors. I was repeatedly overcharged for visits due to misinformation about my co-pay, which required me to fight for refunds. While frustrating, this was just the beginning compared to the negligence in my psychiatric care. Dr. Sused Hidalgo prescribed a medication for my diagnosis, but when my insurance didn't cover it, the pharmacy suggested an alternative. She issued a new prescription within minutes--without reviewing my chart or evaluating if it was appropriate for my condition. When I raised concerns, I found out Elevate had never even obtained my medical records from my previous psychiatrist. Despite completing a HIPAA form and requesting the transfer myself, they failed to follow through. Dr. Hidalgo prescribed medication without access to my medical history, and when I pointed this out, she dismissed my concerns, stating we could "discuss it during the next visit." There was no accountability or acknowledgment of the potential harm caused by this negligence. In search of better care, I was assigned to Dr. Dolores ("Doly"). Her approach was even worse. Despite providing her with genetic testing results showing which medications would likely work for me, she dismissed them as mere "suggestions." When I reported severe side effects from her prescribed medications--worsening anxiety, sedation, and erratic behavior--she refused to adjust the treatment plan. Dr. Doly also made bizarre and offensive comments, such as: "Depressed people don't wear makeup. I recommend some women wear makeup to feel better." "I don't believe in bipolar II. Depression is just a side effect of bipolar, and I think you're bipolar I." Her assessments were conducted entirely via Telehealth, which is not permitted for diagnosing and treating complex conditions like bipolar disorder. This is unethical and a violation of medical guidelines. On July 12, I sent a detailed email to the owner, Mr. Bhatia, outlining these issues. Despite following up with voicemails, I never received a response. My last appointment was on October 31, and as of December 10, no one from the practice has reached out. This lack of follow-up makes it clear they only care about money, not their patients' health. Elevate Psychiatry's negligence includes: * Medical malpractice: Prescribing medications without proper evaluation or access to my medical records. * HIPAA violations: Failing to request or obtain my previous medical documentation. * Insurance fraud: Overcharging me despite confirmed coverage. * Negligent Telehealth practices: Diagnosing and treating complex conditions remotely without required in-person evaluations. This practice is not just incompetent, but dangerous. If you value your health, avoid Elevate Psychiatry. I have documented proof of every interaction to support my claims. I feel so strongly about advising others to avoid this practice that I have written multiple reviews across platforms, filed a complaint with the Better Business Bureau (BBB), and made two separate reports to the Florida Department of Health (DOH) and HIPAA. I want to be very clear that this is not slander, libel, harassment, or defamation. This is my honest experience, and my only intention in sharing it is to warn others and hope that Elevate Psychiatry will make serious changes to avoid causing harm to more patients.

I had a very disappointing and frustrating experience with Elevated Psychiatry. Over the past two…read moreweeks, I had two therapy appointments scheduled, and in both cases, no one showed up. Last week, I waited in the virtual room for over an hour, but no one joined the session or reached out to explain why the appointment wasn't happening. Then, yesterday, I waited on the phone for half an hour for another pre-scheduled therapy session, and again, nobody joined. In August, I had an appointment with Carla and was informed that the cost would be $129, which I agreed to pay upfront. I joined the virtual meeting on time, but after waiting 15 minutes, the secretary finally joined just to collect the payment. Only after I paid did the doctor appear, and she informed me we had only 15 minutes left. That was barely enough time to even start discussing whether I needed any medication, and the session was rushed. Afterward, I received a bill for $428, which was clearly incorrect. I had to waste time calling them to get the error corrected, and they finally charged me $129. But even that felt unfair because I didn't receive the 30-minute evaluation I was eligible for. The appointment didn't result in any meaningful progress other than scheduling another session with a different therapist. To make matters worse, there's been no explanation or apology for the missed appointments, and it's almost impossible to get in touch with anyone to resolve these issues. It's incredibly discouraging to seek help for mental health only to be treated this poorly. Their unprofessionalism has only added more stress to my situation, and I wouldn't recommend their services to anyone.

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Florida Complete Psychiatry - Heidi Erickson MD

Florida Complete Psychiatry

4.7(3 reviews)
43.2 mi

WOW! I usually do not take the time to write a review but I have to say never read someone else's…read morereviews and judge a business based off someone else. I have been coming here now for seven months and I feel like I need to tell everyone my experience. Laura who answered the phone was BEYOND helpful and such a delight! I was moving from another state and needed to establish a new doctor and I was able to get in around my time not the doctors time. (I love the flexibility they offer ) Laura called me to confirm my appt the day before and asked me if I had any questions and even asked about my move! ( No one ever stops to ask how people are these days!) When I arrived I was there 15 mins early and I was the only patient in the waiting area. ( I read reviews they over book there are over 8-10 people waiting which is a LIE!!!!) I was greeted by the Dr and we went over all my medically and past doctor visit. For privacy reasons I will not list why I was there but when I left I felt very comfortable with the staff and the Dr. I am going on my 8 month and I enjoy coming here. I never have any issues, I never wait more then I expect and the staff is amazing! I wanted to take my time to thank everyone!

Really have enjoyed this office. The nurse practitioner is super friendly and engaging and I feel…read morelike he understood what I needed. Appointments happen on time with ( at most) 10 min wait, which compared to my previous offices, is AMAZING. Happy with my choice of coming here since moving to Florida. Will update again if any changes.

Noam Koenigsberg, MD - c_and_mh - Updated May 2026

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