I love Dr. Nodal I have been seeing her for more than 10 years. She helped me with all the…read morepaperwork for disability. She also returns all my calls.

Lack of professionalism from the moment you walk in until the moment you are checked out. As soon…read moreas you are called in, (nearly an 1hr after your appt) you are seen with the nurse. She spends about 10 to 15 asking you general questions she reads from a computer. Nothing personal, not comforting and yes you feel judged as she looks at you baffled at times. Then she reports her "questionnaire" to the Dr who walked in for 5 min and summed up my concern in one prescription. Nothing relevant to my my concern or needs. I would not return or refer.

Dear Valcourt Behavioral Health Administration,…read more I am writing to express my deep concern and disappointment regarding your clinic's current consent policy, which has created an unnecessary barrier to mental health services for my daughter. This appointment was not scheduled at random--it was a formal referral from Pediatric Associates Miami Lakes, my daughter's long-standing primary care provider. Their medical team specifically recommended Valcourt Behavioral Health for psychiatric services based on my daughter's existing needs. The goal was to ensure continuity of care, as she is already receiving mental health services at another location. Despite this referral, I was informed that unless I provide a court-issued full custody document, a death certificate, or obtain the other parent's signature, my daughter cannot be seen. I am her biological mother, her full-time caregiver, and I have full custody--yet this was not enough to move forward with treatment. I was told that because both parents are listed on the birth certificate, both must consent to care. This policy not only overlooks the complex realities of many families, but it also feels discriminatory toward single parents. There are countless situations where the other parent may be absent, uninvolved, out of state, deceased, or not safe to contact--and these are often sensitive, traumatic circumstances that are extremely difficult to explain over the phone. As a single mother of three children, I work hard every day to ensure my children receive the care they need. I felt judged, dismissed, and even punished for simply trying to do what's right for my daughter. The fact that your office, which provides psychiatric services, upholds such a rigid and one-size-fits-all policy is deeply troubling. It sends the message that some families--particularly single-parent households--are not welcome or supported. In our initial visit, the doctor identified something concerning and recommended further involvement. I understand that your team wants to act in the child's best interest, but preventing her from receiving continued care unless an uninvolved parent participates does not align with that goal. It undermines the very foundation of what trauma-informed mental health care should look like. I am more than willing to provide documentation verifying my identity, legal custody, and my child's residence with me. However, I respectfully request that your office re-evaluate this policy and offer more compassionate, flexible solutions for families like mine. Thank you for your time and attention to this important matter. I hope for a response that reflects a genuine commitment to the well-being of children and the diverse realities of the families who care for them.

Worst place to treat your kids. therapist ANA rushes her sessions is unorganized and will close…read moreyour case for anything they change you $50 dollars. very money hungry place. for missing appointments which I NEVER did she just dropped my son because I rescheduled, I also had surgery and could not bring my son in so with no empathy she closed my case. also she never told me someone else advised me of this. she penalized my sons treatments for rescheduling appointments!!!! because at the end its just a business for her she DOES NOT CARE! they always wanted to see my son during school hours!! even after I explain to her he is a student he cant see you on school hours. she also was very careless with very little communication and empathy for my situation she never called me to see what was going on or to follow up with us at all just closed the case the quality of her services suck my experience was bad i wish i had picked a better more professional and caring provider, Also the type of care they provided was just to show up so she can get paid i don't recommend ANA nor i recommend VALCOURT

Dr. Gamez seems like a concerned physician who tries to work with patients and their families for…read morethe patient's best interest.

This is an amazing place to help folks through any issues they may be experiencing. They're able…read moreto meet any schedule you may have as well as offer differ counseling options. My family member raves about this place and their very appreciative of all they help and guidance they've been able to provide.

I wish I could give zero stars! I would strongly caution…read moreanyone considering working with Galina/P3 based on my experience. I paid $6,000 for maternity care and only attended three appointments before deciding to transfer to another provider. After leaving, I requested a refund minus the cost of the care I actually received, which I felt was a reasonable request. Initially, I was offered only a $1,000 refund, which I did not feel reflected the limited services that were provided. After nearly two years of back-and-forth communication trying to resolve the situation, Galina eventually agreed to refund $3,000. However, despite that agreement, the refund was never actually provided. Over the course of this process I repeatedly followed up politely by email asking for updates or a timeline, but the situation was never resolved. Meanwhile, I had to seek care elsewhere and even pay out of pocket for emergency care through another provider. This entire experience has been extremely frustrating. I paid $6,000 and after months of trying to resolve things respectfully, I was left without the agreed refund and with very little care provided.

I would not recommend this provider. I had a meeting scheduled and, due to unexpected car issues, I…read moresent a message 2-3 hours beforehand requesting to switch it to a phone meeting. She never responded to my request and instead attempted to charge me a $150 cancellation fee, which she refused to waive. Very unprofessional handling of the situation. I suggest looking at other providers who value their clients' time and circumstances.

Okay I don't trust most medical people and even less in the psychiatry area…read more HOWEVER, Dr, Ilona Moroz is great. Here is my why's on the matter. 1.) She actually cares. I was being evaluated to qualify for a certain procedure that would have made their medical practice money. But, instead she was honest and said I do not qualify. She could have lied and taken my cash. She didn't. 2.) She knows what she is talking about as I took notes and googled it all. She was spot on. I love a smart woman especially when they are my doctor. 3.) I am part Ukrainian. She is 100% Ukrainian.... Hell, I like that. 4.) I may sound superficial...but wow she is DAMN attractive. There I said it. Lets face it guys, if you are going to spill your guts to a doctor...it's so much better when they are real damn pretty!!

Muy profesionales,gran servicio.A mi prima que tenía depresión ,la Doctora Loanny la ayudó…read moremuchísimo ,junto a su asistente Ana.Los recomiendo

The female front desk receptionist does not seem to possess the skills required to work at a mental…read morehealth facility. Additionally, if you see one of their therapists on psychology today offering a free consultation, you should be aware that they don't actually offer this which the above mentioned receptionist will tell you with pleasure.

My uncle has been going to this office and for quite some time and to say the service is mediocre…read morewould be being polite. He has been in need of certain documents to provide to his employer and each time they schedule him to pick up the paperwork there is an issue. Rather than giving the paperwork to him yesterday they told him to come back today and they are CLOSED! Aside from the fact that he was there YESTERDAY, this office is 45 minutes away from his home and HE DOESN'T DRIVE! So not only is it an inconvenience to him but also to whoever needs to bring him. Your time is not respected at all. The office called when he was halfway there to say "Sorry, you can't come today because we are closed. Oops!". This is unacceptable for any business but more so for a facility providing mental health services. Mental health is delicate and there is a standard of care that needs to be provided not only by the Dr. but also their staff. Your staff is a reflection of you. Their incompetence reflects back on you regardless of your years of experience. I would NOT recommend this facility, AT ALL. I have been and will continue to encourage my uncle to find care elsewhere.