I took my 50 lb Baloo, who's a rescue Pit mix baby. He had a painful ear infection and my old vet…read morecould not get him in for a week. Michigan Road vet got him in within a few hours. Dr Sarah and all the staff were very profesional, patient and so kind. I am very impressed by their facility and highly recommend them to anyone!

I honestly have nothing but great things to say. I've brought my pets here for years and have…read morereceived nothing but great service. The staff are friendly and helpful, the treatment has always been excellent, and I feel heard and helped.

I called my regular vet this morning to let them know that my dog Derek was now unable to stand up…read morebecause his hind legs had finally given out on him. Derek would have been 13 on April 10. The vet informed me they were too busy this week and basically told me to handle this myself. I then called the Zionsville Country Veterinary Clinic and spoke with a kind and compassionate woman named Jen who immediately made an appointment for me at 1:30 this afternoon. I then met with Dr. Andrea and her assistant Samantha and it was determined that Derek would be euthanized today. Both ladies showed a high degree of compassion and professionalism and I thank both of them for this. If I ever get another dog I will definitely be doing business with the Zionsville Country Veterinary Clinic. Their employees helped my wife and me get through a very difficult day and I cannot thank them enough.

Praises: this is likely the best veterinarian clinic I have ever been to. Their attention to detail…read moreis like non-other including separate entrances for cats and dogs, their commitment to a no-fear environment, and their willingness to answer questions and offer advice. They also followed up the day after to see how my cat was doing after his vaccines! So happy to be a part of this practice!

Staff is amazing and you can't beat the price. The owner is also lovely. Trust your pups here.read more

We took our cat to this place. She was very ill and we had to have her put down. The fees to have…read moreher cremated were ridiculously expensive & yet we decided to go with a paw print at least it's something and of course they screwed it up and then said that we had put the request in after the cat had been put down, which was a lie because we ordered & paid for it when the cat was put down! This place is a joke. We had nothing but problems with this place from the time we walked in there I wouldn't take a dead animal in there anymore. Beware the 4% charge using a card & lack of organization. Gave our cat a vaccine & forgot to charge?? Who does that? Very unprofessional. Our pets deserve more respect.

Horrible people.. Took my dog there that had not eaten in 9 days, They gave me a 350 bill and the…read moresame medication i wqs already giving her. Would not to ANY test because i coiuldnt afford them, Yet sold me the SAME PILLS she already had.. Next day she had liver failure and i had to put my best frind down. She was only 5 years old.. These people dont care about your pet, They only care if you can pay the bill..

I agree with another poster. There are two distinctive people who answer the phones. One of them is…read moresuper professional and helpful... and the other will answer, and without asking you to hold, will start carrying on another conversation with someone else who happens to be in the clinic. It's really bizarre. The vets are lovely, but the general operation, is poor. Behave professionally so that people are able to trust you with their animals.

Dr . Frank Kiefer is as close as it comes to a miracle worker . His knowledge and experience spans…read moredecades of veterinary practice but he still treats every patient and person as if they are all that matters , completely focused on the reason for the visit while also keeping involved in the total health care of each patient large or small . Dr. Frank's staff are also in near miracle worker status , they mirror his love compassion and understanding for the vital service they all provide . They have seen us through the worst days to the joys of happier times when our furry family are just needing a wellness checkup . They are kind and considerate and they put us at ease whenever we need their help . I completely recommend them for your fur families needs .

The one and only animal hospital that we go to for our pups. The staff are amazing and they are…read moreaccommodating and put the owner's needs. We are thankful to Dr. Keiffer and his staff for taking good care of our dogs. You won't be disappointed with the service.

I struggled with what I was going to review for the big 250 - there were a few good contenders but…read moreI decided to praise a small but important little place to us. We picked this vet based on a handful of reviews and proximity to our home. It was named different back then and we had a great intro appointment and were able to quickly treat a worm problem she had from the shelter when we first got her. They were very good with her despite the fact that she is a total spaz. Since that first visit, we've had to utilize them a handful of times. A couple of moments worth mentioning...first, we had one morning where our dog was throwing up a small amount of blood, we gave them a call and they gave us some suggestions to try at home which worked great and we didn't have to pay for an appointment! That's some good customer service. Most importantly, my husband came home one day after work to our dog having a seizure. Needless to say, we were quite panicked. We gave them a call shortly before they were supposed to be closing that day and they were kind enough to let us bring her in right then to see her instead of having to go to some random emergency place. Not only did they make sure she was doing ok but they calmly explained the next steps for potentially caring for an epileptic dog. We felt much better and prepared when we left there. They even gave her a little toy and were very sweet to her since she was also pretty shaken by the experience. They've also helped fix her allergy skin issues and the random infected eye she had and most importantly our dog has been seizure free since starting her medication. We have had great experiences so far with Glasglow.

I have taken my dogs, Banana and Emma, to Glasgo Memorial Veterinary Hospital several times, and my…read moreexperience has been frustrating and disappointing. Yes, they are transparent about pricing--but it often comes across as transactional. The focus on costs happens immediately, sometimes before there is even a proper greeting or any attention given to the animal. The exception is Dr. Glasgo, who has been kind and attentive, especially with my dog Banana. Unfortunately, that level of compassion has not been my experience with the rest of the staff or veterinarians. Over four visits with my German Shepherd, Emma, who suffers from perianal fistulas, not once did I feel genuine care or empathy toward her condition. The interactions have consistently felt rushed and impersonal. The pricing structure is also difficult to justify. Everything is billed separately--exam, labs, testing, medications--and even basic services like a nail trim are an additional $30. At these price points, it would be reasonable to expect some of these routine services to be included in the exam fee. Despite significant costs (over $700 for a visit, plus $500 in medications), there has been no effort to establish a long-term care plan or provide meaningful guidance on managing Emma's condition at home. Instead, the expectation is frequent return visits without clear direction, which feels more like a business model than patient-centered care. There is also a noticeable disconnect in customer experience. A sign in the lobby warns that rude behavior will not be tolerated, yet the tone from staff can feel cold and unapproachable--especially if you ask questions. I find it hard to reconcile my experience with the very high online ratings. It leaves me wondering if others have had similar experiences but haven't spoken up. I understand veterinary care has evolved and costs have increased over the years, but compassion, communication, and respect should not be optional--especially at this level of pricing. One day after posting this review the vet sent me a text: After reviewing your concerns in your review, it is clear that we have not been able to provide the level of service and care you are looking for in a veterinary hospital. A strong relationship between a client and their veterinary team is built on mutual trust and confidence. Based on your review, it appears that trust has been lost. For that reason, we feel it is in the best interest of both you and our team to cancel your upcoming appointment. We believe you and your pets will be better served by a veterinary practice that is a better fit for your expectations and communication style. If you would like your pets' medical records forwarded to another veterinary hospital, please let us know where you would like them sent, and we will be happy to do so promptly to help ensure continuity of care. We sincerely wish Banana and Emma all the best and hope you are able to find a practice that meets your needs.

My 13 yo black lab needed an ultrasound due to a enlarged spleen. He had recently torn his acl and…read morewas uncomfortable due to that. They lifted him awkwardly and placed him on his side. He was extremely anxious and the ultrafound was difficult due to his anxious painful panting. I went along the table and petted him and tried to comfort him. Later that evening i was called with the results and was told that They were uncomfortable as they felt I had violated their personal space. No words were spoken during the test regarding this. The vet said he had to respect the wishes of his employees. I will not return their and would recommend others not go there If their employees personal space is more important than the comfort of my dog I do not want to be associated with this practice Sincerely Michael P Shea MD

We have been seeing Dr Rader for many years. We rescue pets (which comes with health issues from…read moretime to time) and have a special needs kitty. Dr Rader has been more attentive, given more care and been more knowledgeable then any of the specialists we have seen! I would 1000% recommend Dr. Rader! I had to put my 15 year old yorkie down (my first baby) and the staff was so caring and compassionate before, during and after. I have always had a pleasant experience with all front desk staff and vet techs. The only down side is this office is pricy... I'm guessing being in Zionsville comes with a high overhead, but we feel Dr Rader's knowledge and expertise warrants us spending more to get our pets great care.

The staff and Dr Lesh are so caring with both pets and people. They get right down to eye level…read morewith your pet and treat them like family. I love that this practice isn't part of a chain, so no pressure to upsell you or to things for your pet they don't need. My Husky has a crush on Dr Lesh and would likely ask for her number if he was a human. It's almost embarrassing how much he wants to snuggle with her when he's there.

I been going to Daisy Lane for years. They are very kind to my animals. Dr. Lesh is great!read more