The adoption of my most darling Bella! She was a beautiful German Shepherd. I trained her as a…read moreservice dog she was extremely smart and learned everything in 8 months. She wasn't even potty trained when I got her plus she had had a puppy she was only 2 years old but a puppy herself. She was absolutely beautiful, funny and wonderful. A neighbor poisoned her after breaking in my house. She now is immortal and rests in my heart!

I don't live in town anymore so I'm not able to get to Petco frequently, or any pet store for that…read morematter. My go-to store for pet food and supplies is Bomgaars, as my choices are either that or Hy-Vee, Walmart, Shopko, etc. I had some time recently to take my newest dog into Petco for his first visit and it couldn't have been better! Everyone was SO friendly and accommodating. There were workers throughout the store doing projects, stocking, greeting customers and pets in between their work, and the groomers seemed very busy and in demand. I've been in and out of this store since I was in elementary school and it is clear to see from anyone's perspective that the store could use some updates. One thing is, their bathroom is in the back- like the back back. They have signs directed you to the restrooms, so there really is no confusion or fuss there.. But you have to go through a short, half door that one would expect to be 'employees only,' and go past some shelves and storage of what looks like, a back room that is for employees only. But really no biggie, it's a quick transit, just a few steps and you see the bathroom. There's almost always an employee in that back area working so even though I know where the restrooms are, I always ask before just barging in there to use the facilities. Out of politeness, mostly, but I can see where new or shy customers wouldn't feel comfortable just traipsing back there. I think if Petco's corporate office could take this into consideration for the sake of convenience and not wanting to confuse or mislead customers, they should really look into re-routing the restrooms to an area with easier access. The staff has always been friendly and attentive on my every visit I can recall! Last year I even purchased the calendar with all the coupons on it that supports animas in need.. I hardly have the chance/remember the coupons for a visit to Petco, but I appreciate all that Petco does for pets in general and in the community. There is ALWAYS something in the store showing how they are contributing to the local area. Also, very helpful that they have little stations throughout the store that allow you to clean up after your pet's mess if they potty inside the store. I made use of these stations TWICE in my last visit. Oh and! The cashiers are friendly and greet your pet and offer a free treat from the treat bar. :) Now, for my favorite part.... The sales! I seriously get THE BEST prices on discounted toys, stuffed animals, clothing for my pets. (I don't dress my pets on the regular, but do I have a few sets of hilarious costumes or bunny ears that are funny to see them wear every once in a while? You bet I do. Lol) Anyways, I really do enjoy this store. I like to give it my business because of my past positive experiences and because I remember this store from childhood significantly.

We were called by phone today re a review we wrote concerning their grooming policy a few years…read moreago. We actually complimented the groomer but mentioned that our four month old puppy was traumatized by the constant loud barking in the background. So they decided to block us on their website because of this reasonable review, which was unbeknownst to us until today. We will NEVER shop at Petco again after discovering their lack of integrity and backhanded activity of blocking us. (And we've been shopping there for the past two years in our ignorance.). PetSmart will always be our choice now. You may consider making a similar decision if you value your right to offer a business a sensible review. Otherwise, Petco will simply punish you (blocking) as if you were an errant child.

Bark Avenue claims to be cat friendly but definitely are not. After being expressly told not to…read moreshave my cat, they did. They then complained that he was aggressive and attempted to bite them and charged me $100(+) for a botched service. They told my partner he would be receiving a haircut (which they admitted in an email exchange) before shaving him and even nicked his nipples. Which they also claimed never happened. Horrible customer service and I had to go through the bank to get a refund on service because while they said they would return the difference (original service I wanted vs. what they gave) she only returned $20 to me. The original service I requested was only $60. On top of all of this, the owner accused me of trying to ruin one of her employee's careers by even bringing my cat into her salon. If you love your cat, don't take them here.

We have been going to Bark Avenue for about 5 years now and would not go anywhere else. Crystal and…read moreBrandee are awesome. I have 3 dogs including a senior dog and they take great care of all 3. If I have specific grooming concerns (shorter in the summer in some areas) it's taken care of and they look great.

Helpful employee. Clean departments. Fast checking. Not loud. Well stocked shelves. Floors are well…read moremaintained. Employee hygiene is well maintained.

This is the worst pet seller company ever made cause they're manager wouldnt sell us a mouse even…read moretho we were 18, there were 2 really cool girls that let us take the mouse but the manager came outta the middle of no where and took it from us, I wouldn't recommend buying anything from here go somewhere else because they suck

I like the broad selection of products carried in this store. You can usually find things not…read morecarried by Walmart and Target. The store is HUGE. The reason it gets three stars is that it is hard to find what you are looking for and not a lot of floor staff. I wish they would post a map of the various departments when you enter and also in several sections. Or have a kiosk where you could key in the product name, and have it display the location on a store map, on the screen. I looked up, on their website, a products location in the store. Unfortunately, the aisle listed was not marked. I spent close to 20 minutes looking for the product. Did find a sales person who also could not find the aisle or anyone who knew where the item was. That was a lost sale for FleetFarm.

I am bias so read my review with caution (Bomgaars is better!) other than me being bias for…read moreBomgaars instead of Fleet Farm I have nothing negative to say about Fleet Farm lol. Nice store, big store, large selections as well!! Service was lacking yesterday only two cashiers were open??!