I don't live in town anymore so I'm not able to get to Petco frequently, or any pet store for that matter. My go-to store for pet food and supplies is Bomgaars, as my choices are either that or Hy-Vee, Walmart, Shopko, etc. I had some time recently to take my newest dog into Petco for his first visit and it couldn't have been better! Everyone was SO friendly and accommodating. There were workers throughout the store doing projects, stocking, greeting customers and pets in between their work, and the groomers seemed very busy and in demand. I've been in and out of this store since I was in elementary school and it is clear to see from anyone's perspective that the store could use some updates. One thing is, their bathroom is in the back- like the back back. They have signs directed you to the restrooms, so there really is no confusion or fuss there.. But you have to go through a short, half door that one would expect to be 'employees only,' and go past some shelves and storage of what looks like, a back room that is for employees only. But really no biggie, it's a quick transit, just a few steps and you see the bathroom. There's almost always an employee in that back area working so even though I know where the restrooms are, I always ask before just barging in there to use the facilities. Out of politeness, mostly, but I can see where new or shy customers wouldn't feel comfortable just traipsing back there. I think if Petco's corporate office could take this into consideration for the sake of convenience and not wanting to confuse or mislead customers, they should really look into re-routing the restrooms to an area with easier access. The staff has always been friendly and attentive on my every visit I can recall! Last year I even purchased the calendar with all the coupons on it that supports animas in need.. I hardly have the chance/remember the coupons for a visit to Petco, but I appreciate all that Petco does for pets in general and in the community. There is ALWAYS something in the store showing how they are contributing to the local area. Also, very helpful that they have little stations throughout the store that allow you to clean up after your pet's mess if they potty inside the store. I made use of these stations TWICE in my last visit. Oh and! The cashiers are friendly and greet your pet and offer a free treat from the treat bar. :) Now, for my favorite part.... The sales! I seriously get THE BEST prices on discounted toys, stuffed animals, clothing for my pets. (I don't dress my pets on the regular, but do I have a few sets of hilarious costumes or bunny ears that are funny to see them wear every once in a while? You bet I do. Lol) Anyways, I really do enjoy this store. I like to give it my business because of my past positive experiences and because I remember this store from childhood significantly. read more

We were called by phone today re a review we wrote concerning their grooming policy a few years ago. We actually complimented the groomer but mentioned that our four month old puppy was traumatized by the constant loud barking in the background. So they decided to block us on their website because of this reasonable review, which was unbeknownst to us until today. We will NEVER shop at Petco again after discovering their lack of integrity and backhanded activity of blocking us. (And we've been shopping there for the past two years in our ignorance.). PetSmart will always be our choice now. You may consider making a similar decision if you value your right to offer a business a sensible review. Otherwise, Petco will simply punish you (blocking) as if you were an errant child. read more

This review is NOT a bash on the Hamilton Boulevard location. They are friendly and make things right. HOWEVER it's an admonishment of the Petco "house brand" of wet cat food. Recent purchases for our two Ragdoll cats revealed moldy food and mold inside the cans. The kind people at Petco refunded me the money so I could purchase another brand. This is the third time it has occurred with the Petco "house brand" in the orange can. The label says it's Made in Thailand, and I have to wonder about the quality control and/or shipping conditions. BEWARE this Petco brand! read more

Petco - Mold around the inside of the can lid on the Petco brand wet food. - Pet Stores Near Me - Sioux City, Iowa

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Waited for 40 minutes to get 3 German blue rams. Then had to convince her I had the right tank setup to get her to sell me the fish I wanted for my aquarium. Seems like they spend more time detouring my business then selling me what I have came there for weeks waiting for. I really am not a novice to the fish scene and really makes me want to spend my money at PetSmart read more

First off the place smells. Terribly. It basically smacks you in the face the moment you walk in. Horrible. The place is dirty, cluttered, and messy. At least it's organized-ish. Prices are fine. Not better or worse than other pet suppliers in town. You can adopt animals. My visit was annoying because there were 5 people in line behind me and a manager was just standing by the door twiddling their thumbs. I'm sure they could have jumped in and worked a register for a few minutes. Plastic bags cost $.10. FYI Bring your own tote bag. read more

We love our groomers at Petco. They're all excellent at grooming and very loving to our poodle sisters. read more

Petco - Pet Stores Near Me - Sioux City, Iowa

I was unimpressed with the nasty little asst. troll . That attend to me . I was given the greatest of "mask" lectures from a Expert ( a expert i said) . Never mind that hers wasn't on properly nor that other customers didn't have any on either . Makes me want to go back over and over just to bust her little "Expert" ego . But alas I will not be going back ever again . read more

Yesterday I was here shopping for a fish tank & fish accessories the guy helping me was very helpful & nice. When I finished purchasing my merchandise I was headed out the door but, everyone in the store heard a loud crash employees went to investigate the noise outside. One of the Petco letters shattered on the street curb. Now the letter "C" is no longer working & broken. read more

I had been spending a lot of money at this PetCo. But today the guy who was evidently in charge, whom I have never seen before, made some pretty rude comments. Sioux City is the most backwards, weird place I have ever lived. Until now this PetCo was a positive place for myself and my many four legged and feathered family members. I am definitely going to reduce my spending at this location. read more

I had the worst experience ever..... Called to get a price on Fire-belly Toads.... Was put in contact with Jerry who identified himself as the manager but had to transfer the call because he couldn't answer my question.... He then transferred me to Mark.... Who I have purchased items from many times before over the past couple of years (Mark is awesome). We had been in earlier to make a moderate purchase and came back for another moderate purchase totaling $100.00. So Jerry, who knew nothing over the phone, decided it would be some degree of customer service excellence to argue with me in front of a bunch of customers then refuse to find the associate I worked with to get clarification. APPARENTLY AT PETCO THE CUSTOMER IS NEVER RIGHT! I will never spend another dime there.... I have filed a complaint with their corporate office..... PETSMART HAS A NEW CUSTOMER..... read more

They charge you 40% more in the store than you'd pay if you bought it off their website. They will price match if you have a Smartphone and can show them the price difference, but they get testy if you do it every single time you're in there to make a purchase and not all cashier know how to do it. I save myself the hassle of dealing with the overpriced products and testy cashiers by going to PetSmart instead even if it is out of the way on the other side of town. My friend took his dachshund there to be bathed while I was there once and something happened to its back. I didn't see it happen but I heard the poor thing scream and saw it on their grooming table and the groomer was trying to calm it down. The vet said the injury was irreparable and he had to put the poor guy to sleep. On a positive note, if you have a question (not related to the difference in pricing between their online store and the local one) they seem to be very eager to find an answer. read more