I hired a Cadillac Escapade for drop off and pick up for 4 passengers at Allegiant Stadium for the…read moreBTS concert. Probably some of the best money I spent my entire trip. Our driver Greg was great! Note for next time...Since I didn't have a parking pass, the driver had to drop us about a block and a half way from the stadium where buses and limos are allowed to lineup. But that was a minor inconvenience compared to having to walk all the way across the pedestrian bridge and back to the Strip. I definitely will use this company again for transportation services when I'm in Vegas.

I found this company through Yelp. I was looking for a nice late night out casino hopping without…read morethe hassle of requesting ubers and navigating to ride share pick up areas. I called and spoke to Matt and he was able to accommodate my needs. In the course of a few days, my plans changed a few times but I was able to make the change in time and destinations easily. I did have a misunderstanding with the admin staff I was corresponding with via email but Matt was able to clarify. The night of my ride, my driver, Ben, communicated via text when he arrived (about 15 min early) and where to find him. I originally haz a 6 person limo but was upgraded to a 8 person and champagne and waters were provided. Ben was very friendly and patient. I had a mishap during the night and he did what he could to make it less inconvenient. He also offered suggestions on where to end the night. I definitely would book with this company again and ask for Ben!

First time ladies getaway to Vegas! I booked way ahead! The…read moreteam was awesome. Angela was so friendly and helpful over the phone! Jason was amazing when he picked us up! Made sure I knew the plan and helped me surprise my besties! The price was so reasonable! 1000 % recommend!!

Amazing Service from Luxury Limousines…read more I just wanted to take a moment to say how amazing Jason was the night we had our limousines. I always use Luxury Limousines whenever I go to Las Vegas, and there's a reason I keep coming back--the staff, the service, and the overall experience are always incredible. Jason was an absolutely fantastic driver. He was professional, friendly, and made the entire night even more enjoyable. I honestly can't say enough good things about him. He truly deserves a raise! People like Jason are exactly why I continue to choose Luxury Limousines. They provide amazing service, great prices, and always make the experience special. Thank you, Jason, and thank you, Luxury Limousines, for another amazing experience! I'll definitely be back!

We had an amazing time! Kristie was AMAZING! We booked a party bus for 40 people to provide…read moretransportation to and from our elopement, and it was the best decision ever! Kristie even took us to the Las Vegas Sign so we could get a group picture! She went above and beyond and made the entire experience so special. Overall, it was a wonderful experience and made our day even better! We couldn't have asked for a better time! Highly recommend!

Be careful getting a quote through yelp. I gave our pickup zip code and was quoted $225 flat rate…read moreand once I texted was told $450. Total bait and switch and terrible customer service.

I booked VIP Limousines services from the airport to the hotel roundtrip for my nephew and his…read morefriends coming into Vegas. This company was very impressive with their communication, answering any questions, and keeping me informed as to the status of pickup and drop off. The limo provided was also beautiful and well kept. The experience provided was awesome as well. Thank you to all for a fabulous time! Highly recommend this limo company.

This was a last-minute reservation (well 2 days before our trip). Sergio was our driver for the…read moreafternoon. The company printed a birthday sign for me and Sergio was waiting outside holding it. Very touching. The stereo had Bluetooth so my friends and I could play whatever we wanted. One of my best limousine experiences ever. I would definitely book with this company again. Thank you for treating my friends and I like VIPs.

Prices might be up But it's worth it…read more All drivers are very professional I call presidential limo every time I am in Las Vegas

4/24/2025- I am…read morethoroughly happy with the last minute decision to reserve .. I wasn't aware that Kaptyn and Presidential are owned by the same company.. Reserved this morning online with Kaptyn.. Communication from beginning to time of pick up .. So happy, our driver Rosemary R. ( who we had before).. ! Just love the VIP service from pick up to drop off.. If I had it my way this would be my only way to travel.. lol.. I've never been in a big fancy diesel Cadillac Escalade- Thanks for a great experience..

This thing is ridiculous and awesome. Great knowledgable driver, would recommend…read more Giant limosuine, great sound system, lighting, and mebbe a pole?!

We had the best time on the Beast! Drew picked us up from dinner and took us to the Vegas sign then…read moredropped us off at a hotel. The bus was stocked with beers, seltzers, cups and ice. It was perfect!!

I reached out to several companies at the last minute about pricing and Pedro was the first to…read morerespond. Not only were his prices reasonable(had to change locations) but he responded quickly. We didn't book but only because the kids wanted to drive themselves. I will definitely keep his info for any future events.

Pedro and his team went above and beyond to take care of us during our wedding weekend in Vegas…read more From start to finish, his communication, customer service, and attention to detail were outstanding. He was incredibly accommodating with all of our requests and even made a special trip to pick up our alcohol from the hotel the day before, something he absolutely didn't have to do. It's rare to come across such a reliable and thoughtful team. If we're ever back in Vegas, there's no question, we'll be booking with Pedro again. We couldn't be happier with our experience! Shout out to Shamy our driver for driving us around & making it memorable! - The Leon's

Only received half of the booked trip. Booked a pickup from home to the airport with a return date…read morea week later, which was a pickup from the airport to return back home for seven people. Booked well in advance, over a month out. About three weeks before our departure date, I saw my credit card was charged $200, which wasn't the agreed upon price (it was actually more). When I called, the man who answers the phone said he mistakenly charged my card for someone else's trip. I was issued a refund right away which wasn't a concern at the time (but should have been). I was a little anxious about the pickup, which was to be at 3:45am, since the company already seemed to be a little shady however the pickup was fine. Then exactly one week later, NO ONE came for the pickup at the airport. Our flight came in at 10pm and we waited 40 minutes. Mind you there were seven of us, with four kids from 16-8 years of age. We waited at both the regular passenger pickup and also at zero level (we split our group up to wait). Nothing better than being gone for a week to discover we have no ride home at 10:45pm. We ended up taking two taxis home. I read a previous review which said another big party never got picked up. Along with the erroneous charge beforehand, I felt like the company was a little shady and guess what?!?! They are. We tried to contact the driver and the main business line that night but never received an answer. When I called to request a refund for our return trip home, the man on the phone was extremely apathetic and didn't even seem to realize we hadn't paid for the initial pickup from home yet. Would never use them again and if you choose to do so, make sure you have Uber or taxi backup available.

Great service in Las Vegas. Loved that reservation on confirmed day before. Driver was on time and…read morevery friendly. Highly recommend this wonderful service!!

What an amazing experience! Used it this weekend to surprise my husband for his bday!…read moreThe driver was friendly and on time! So nice and let us get on earlier to decorate and set up, let us connect our phone and took us around to the best spots I cant express enough how sweet and easy this booking process was! 10/10

I am not sure what has happened to Vegas in the past few years but companies have gotten not only…read moregreedy but shady. When I go to Vegas which I go a couple times a year I get airport limo service which with 2 previous companies included transportation both ways and is about $175 not including tip or anything. I called crown because the service I used 5 months ago had moved to another area and I saw the good reviews so I thought I would give them a try. I called asking about airport transportation and said I needed both ways and the lady said it was the usual amount I have paid with other companies. I had given her my flight information for my arrival flight and my return flight. Looking back at it now it seems like she was trying to ignore the return trip back to the airport. The driver arrived on time which was good, but when I asked if I could go somewhere and get juice and pop he kept pushing me to a liquor store saying they would have what I needed. I don't drink but whatever. We get there and the drinks were $6 for a 2 liter. The place was in a dark area and seemed kind of shady. They didn't have what I really wanted but I got something and spent $25 on 4 2 liters. After I got back to the limo the driver goes back inside it almost seemed like he gets a kickback to take us to that place which makes sense because of how adamant he was about going there. We arrive at the hotel after a 35 minute trip from pickup at airport to the hotel. I never received anything about the return trip back to the airport so I called the morning of and asked. I was told that no I wasn't in the system and they don't offer round trip service from the airport. They want you to pay double what you would pay with other limo services in the area. I didn't bother getting into it I know I was super clear that I thought I was getting round trip service. If you don't offer that tell me when I book. If I have to pay each way tell me when I book. But don't just book me for the trip from the airport and ignore all the times I said I needed return service leaving me hanging on the day I am supposed to return home. It just seems like Vegas has changed a lot recently when you go to a some restaurants they ask you what side do you want making it sound like it is included with the meal when it is not. It seems like everyone is out to just get money from you now there and not care about future business by you. It's disappointing because in Vegas they used to treat you very well and I always would tip very well because I liked being treated well. Those days are over though it's all about how can we get as much money from you now who cares if you come back.

Andy hooked us up with a great ride, great service, and complementary champagne! Made our Vegas…read morestay the best!

Reached out about quotes two months ago and was going to move forward with booking per their email…read moreinstructing to do so at that time. They stopped responding to my emails and finally responded over yelp two months later. We were going to move forward with booking again per their message instructing to do so, and now they say they can't book out over three months in advance. No issue with the policy, but the bad communication and ghosting is a huge red flag. Edit: Booking request was for December, April 1 was the quote as mentioned, April 23rd I confirmed I'd like to move forward with booking they asked for final details to secure booking that day. They then ghosted when I provided what they requested (Follow up emails send 4/24, 4/26, 4/29). I tried contacting them through Yelp June 6th as they never responded. They responded and again asked for final details to secure booking and then informed me of their three month policy after all of this. If their company policy is 3 months, no problem, but this was not communicated at all for two months and they consider ghosting as communication of their policies.