I stop in here every time I am in Jackson, which is every few years. I have wanted the Teton…read moreOutline rings for10 years and finally decided it was time to get them. I purchased 2 last year and just placed an order for one more! my experience was excellent both in person and over the phone. The sales team are exception in their professionalisn, knowledge and customer service.

In love with my Teton rings. Perfect addition to my 10 year wedding ring. It's truly everything…read moreI've wanted for my forever ring.

Fantastic place gentlemen take your ladies there for something special to remember your stay in JH.read more

Darling shop with helpful staff. I'm very picky about turquoise and had a lot of questions about a…read morepair of earrings that caught my eye. The associate helping me didn't have the mine information so I didn't make the purchase, but I called later (still obsessed) and was promised a call back with details, and I received the info within 24 hours. As I was back home at this point, I experienced remote customer service which was very professional and prompt. I bought the earrings, they were carefully and quickly shipped to me and within a week of receiving the earrings I had a printed appraisal (for insurance) in hand. I appreciated that the store wasn't overwhelming with so many choices - I was able to look at the selection, try a few things on and receive good support.

This is a very cute store and I understand why there is so much buzz about this place on the…read moreinternet. There is a huge selection of fun stuff that if I had more room in my carry on, I might have went hog wild. What didn't help was that I came here in November so there were Christmas things for sale already and I love good Christmas decorations. The store is also fairly large so you can roam and take a look at a lot of different things. There are also quite a few entrances/exits, which seemed odd for shoplifting reasons but I appreciated being able to walk out onto a different side of the street. I will say that stuff was super pricey in here, but if it is mostly hand made by artists, I understand. I also live in an overpriced tourist city, so I understand the mark up. I will say that I thought the staff was a bit aloof. Like they didn't care to answer any questions or make any conversation, or even say hello. That was fine. I like being left alone when I shop anyway. Aloof is fine but rudeness isn't. When we left one of the employees was super rude and slammed the door on us (someone else had left it open and she thought it was us so she said something and slammed the door) so that left a bad taste in my mouth but I will say this store is still pretty cute and I'd come back.

Unfortunately I ordered these earrings that came broken during the delivery. I emailed them twice…read morefor replacement and till this day, I never received a reply or response. This was the second time I've ordered from here and would have continued but weird that I never got a response.

They have a beautiful selection of Native American jewelry, fair prices, and helpful knowledgeable…read morestaff. Very pleased with the pieces we purchased there and recommend it to our friends going to Jackson.

The woman was very knowledgeable and help me select a bracelet and help me fit it to my small wristread more

Best jeweler in town for custom! Gorgeous Teton and wildlife (my favorite in the store)read more

We stopped at this gallery while in town on a tour. The two associates were very welcoming and…read morefriendly. They were knowledgeable about their artists and their craftmanship. Their selection of jewelry was unique and original. My husband bought a beautiful knife for himself and a gold moose necklace for me. We both have a nice remembrance of our trip!

Great selection!!! Good and reasonable prices!!! Some of the best choices I purchased came from…read morethis store.

Beautiful sell look action and attentive help! Love this place - better than the others!read more

found the most beautiful sterling silver bear necklace…read more classically simple to go with other outfits and jewelry back home but nice way to remember my wonderful trip to Yellowstone and Teton and honor the culture of native Americans. amazingly beautiful Native American pieces.

If you're looking for a saleswoman to treat you like you're not worth her time come here…read more Otherwise, if you want to be treated with respect go to Boyer's!

Great service and collection. The guy working here was super helpful in aiding me to choose a…read morebirthday gift for my boyfriend. I bought him a beautiful stainless steel knife with a hilt made of mule deer and elk bone for around $150 which seemed like a reasonable price. My friend bought these beautiful moccasins here too - I'd have bought some but the 6 was too small and the 7 was too large. I'm just glad I found a gift my bf will love!

Was looking for some dainty bangles for my mom, she's a fan of turquoise, but nothing too big or…read moreover the top. A lot of turquoise jewelry from display case to display case and on both sides of the store too. Some possible earrings and pendant ideas, but didn't find any small

My friend bought a beautiful necklace at this amazing store. The new owners (Lisa Knapp) are…read morewonderful people. The store is stunning, the selection is amazing and the service is stellar! Love this place!

Fantastic selection and service, not to mention always an entertaining stop when in Jackson! can't…read morerecommend enough.

If I could give zero stars, I would. Hines Goldsmiths is disreputable and dishonest in the way they…read moreconduct business. I visited their Jackson store in late July and was shown what I believed to be a sterling silver women's Teton ring. The sample was a size 9, and my finger is nearly 4 sizes smaller. The saleswoman told me the price was $435, and I put down a $100 deposit so they could make the ring in my size and ship it to me. When I got home and checked their website, I discovered that what I had been shown was actually a men's ring--information never disclosed to me in the store. The women's version of the ring, which is nearly identical and only 1mm narrower, was listed for $190 less, at $245. I immediately asked for a price adjustment, giving the style number of the women's ring on the website. Instead of doing the honest thing, the owner, Carolyn, flat-out refused. What followed was a string of unprofessional and hostile emails, where she tried to justify the overcharge by twisting details and even accused me of saying things I never said. She first invoiced me for $365, then changed it to $145 only after I repeatedly called out her dishonesty. To make matters worse, she somehow obtained my cell phone number a month later (which I never provided) and began texting me unsolicited photos of the ring. Unbelievably, she even asked me to text her my credit card number -- something no secure or professional business would ever do. That alone speaks volumes. The bottom line: they tried to charge me hundreds more than their own advertised price, failed to disclose key information, and then doubled down instead of making it right. In addition, the request for my credit card by text, and even obtaining my cell number without consent, this business has shown itself to be both dishonest and unsafe. Needless to say, I never purchased the ring after all this unnecessary drama. They tried to take advantage of me, as is clearly their business practice--and as outlined in other reviews. In my experience, this is not a business that treats customers fairly or ethically. If you're considering jewelry in Jackson, protect yourself and shop elsewhere.

The owner was extremely pushy, rude and about as genuine as Kraft singles, and the merchandise was…read morecheap looking. There are better options on the square.