The most unprofessional business I have ever dealt with. Will not give you their names, they hang up and put you on hold and never come back. The rudest guy, could not give a fk about anything but money. Tried to get our money back do to a tragic event. Etransfer was cancelled within 24 hrs after it was sent, but they kept it and claimed it is their policy not to refund under any circumstances. read more

DO NOT USE THEM!! Horrible equipment and service. I missed all of these reviews and i wish i hadn't! need to get a refund for their 1985 equipment and they have been dodging me for 3 weeks.... Steer far away from these guys. Don't make my mistake. read more

I called this company 2 months ahead of my event date to book tables. They told me it would be no issue and to come in person to see them and that they would need 2 weeks notice only. So 3 weeks before my event I called to book the tables, they told me there's a table shortage and it's not available and they would check inventory and call me back. I never received a call back so I followed up. Once again they told me they will call me back. Haven't heard back since, I just decided to go with another company. These people are so unreliable and just don't want any customers I guess ‍. read more

It took two days of communications to NOT get a quote. On the second day a woman answered the phone and asked me to call back in ten minutes. I called back in 10 minutes and got an answering machine. In subsequent follow up calls, up to the end of their business day at 5pm, I kept getting the answering machine. Apparently they don't treat their business as such and have no respect for potential clients. They dragged their feet with a quote (two business days) despite having all the information necessary to give one and would not even answer their phone. I would not suggest using them or relying on them for anything as important like a special event. read more

I thought I'd share my terrible experience with all of you .I have been renting event furniture for years and have never experienced what I did this weekend. 1. $125 delivery fee - The delivery window is 8 hours (9-5) but don't take off work because they'll show up at 10:30PM (no phone call no warning, even after you try calling 3 times between 4PM and 7PM with no response. So once that delivery was missed because I went to bed, they said my order we be there first thing the next day. The event was at 2PM and they showed up at 1:30PM. The items you rent will be broken, dirty with lip stains on the glasses. (Was Covid not a lesson to take extra health and safety measures) and the tables so badly warped that you'll cut yourself if you're not extra careful. 2. Customer service - they are dismissive and give generic responses without actually looking into your order. Once they have your money, they'll show up when they want and pick up whenever they desire to. 3. Different items - we ordered gold Chiavari chairs and everyone knows they come with white or cream cushions. We received black cushions with stains, tears and even foreign sticky substances on them. (Being sanitary obviously is not priority) 4. No accountability - I have not heard from anyone regarding my disappointment and concerns. read more

This is the most unprofessional company I've ever dealt with. I rented a tent, chairs and table from them for my son's engagement party. The setup was supposed to take place on the Friday as the party was on Saturday. I called them Friday morning to confirm their arrival time and they said 4:00pm. By 5:30pm they still hadn't arrived nor called me. I tried calling them but there was no answer and their voicemail wasn't working. After repeated tries for over an hour I emailed them and they called me stating that their truck broke down. They said that they would deliver the items and setup on Saturday morning, ensuring me that they would be at my house by 9:00 am and that setup would only take 1.5 hours and they would be gone by 10:30 am. Well they didn't show up at 9:00am! Again I tried to call them and couldn't get in touch with anyone until after 11:00am. They showed up close to noon and started assembling the tent. It wasn't an 1.5 hour setup....it was a 6 hour setup and they even had to call someone to come and help because their installers didn't know what they were doing. They were still setting up when our guest were arriving. I even had to ask them TWICE to move their truck so that our guests could get in. I will not be using this company again! read more

Terrible company and service with products that are falling apart.