My septic system had worked well for 18 years without inspection but I wanted the peace of mind of…read morehaving someone knowledgeable to take a look. I didn't understand the structure of my system (next to a river) that required additional tanks. The techs (Bobby and Kristen) walked me through the process and suggested adding "risers" to the system to make future maintenance easier. This required digging with shovels due to the tank's placement. They found both caps quickly, performed the inspection, added the "risers ", replaced the removed dirt All as planned and on time.

We hired Clean Works for maintenance on our septic system - we're sure glad we did. They discovered…read morea few issues that could have eventually resulted in major problems. They thoroughly explained what needed to be done, gave us a quote, and got right to work. Due to the location of the pipes and tank, the job required quite a bit of sawing and digging - work that I suspect not every septic service would do. Bobby and Triston worked hard all day. They were friendly and considerate of our property. They worked for two full days Recommendation was to replace the main water out flow pipe from the house to the septic tank. They stated the water flow was abnormally slow and eventually sewage/water would back up into our basement. To replace the main pipe they had to saw thru 5 t0 7" of patio concrete to access the pipe for replacement. They were 100% correct the pipe from the house and under the concrete slab was originally installed incorrectly and was a major issue. Billy and Tristin was totally considerate, polite and professional. Their quote for this complicated job was extremely fair. I 100% recommend them to resolve all septic or plumbing issues.

Called Trinity Septic company and arranged to have our septic tank pumped out. However on the…read moreagreed date and time Big Foot Septic pulled up to our home. Unbeknown to me Trinity is only a referral service they do not actually do the work. So, I was concerned. But no issue, as Big Foot did a professional and efficient job on cleaning out our 1,500 gallon tank.

Great work on septic issue. Chris knows what he is doing and gets the job done right!read more

Excellent and immediate response. Honest and to the point…read more Best septic service i got in years. I highly recommend it . Alan came to my home ,detect the problem and solved the issue in no time.

Just spoke with Phillip at Septic Service Pro about our clogged system with the toilet not flushing…read moreand water backing up into the tub and shower. Unfortunately they are very busy and no appointment available until Wednesday. But he did give a couple recommendations of things to try in case it was not necessary for a full septic pump out and was maybe a big clog between the house and septic. He was right and his suggestion fixed it and now our house can return to normal!! I would 100% recommend Septic Service Pro and will definitely use them when it comes time to do the septic pump. Very thankful for Phillip! Bryan Buford, GA

John and Trey were called out for plumbing issue at our residence. They checked out everything and…read morefound that it was a city water issue. The guys were nice, polite, and knowledgeable. John even spoke with the water company the following day to explain the issue directly to them. I would the highly recommend this company anytime.

I just moved into a home in Gainesville which has a well. I have no experience with wells. I woke…read moreup on the third morning to discover that the water wasn't running in the house at all. I had no idea what the problem was. I called Gainesville Plumbing and John and Josh were able to get to my house within a couple of hours. John quickly diagnosed the problem. It wasn't serious and he told me what to do to prevent that problem from happening again. He and Josh also fixed several minor issues for me while they were there. They charged me a very fair price. They were friendly, knowledgeable and professional. I will definitely use them again and I've already recommended them to a couple of friends.

Punctual, professional and competitively priced, Nathan showed up exactly when promised and got…read moreright to work. I was given a clear quote over the phone and what to expect leaving me confident in my decision to go with them. They got my septic tank pumped quickly and I'm satisfied with the work they did. 10/10 will work with them again!

I was about to leave my mothers home when she started having septic issues. I contacted Nathan and…read morehe sent Gavin out then he came as well. we had no clue of where the septic tank was, and they worked for several hours before finding it. They completed the pump out of a 1997 septic tank that has never been pumped out. They were fast, and very knowledgeable. They also had very fair pricing. I would recommend them to anyone in need of septic service. Rebecca Peebles

I just moved into a home with a septic tank and no one could give me an answer on when the tank was…read morelast pumped so it was very high on the to-do-list to have done shortly after moving in. The team showed up and after a few questions got to work. The tank was on borrowed time, the line feeding into the tank was down to a trickle because it was clogged with grease and had too little clearance between the end of the pipe and the baffle. The tank was cleaned out, it wasn't the easiest of jobs for them since it was well overdue and they corrected the issue with the pipe feeding into the tank at no extra charge. They got the job done, answered the many questions I had about maintaining the septic system going forward, and where professional and polite. I would absolutely have them out to do any sort of septic service when needed again.

This is a very great company family owned and ran .. on time the price was very fair . Cleaned up…read morevery nice when finished . Thanks guys his son blake was a very hard worker

On-time, friendly, dependable service, $75 less than the same service from a competitor seven years…read moreago.

I was very satisfied with the service I received from Henson Septic. The young man who came was…read morevery polite and knowledgeable concerning the work he had to do for us. We had two septic tanks serviced and I will certainly call on him again when I need septic services. Thank You and God Bless.

Take your business elsewhere. American Water just wants your money. In less than 4 years with…read moreyearly maintenance my $4k system was ruined. I had another filter specialist come out test our system and install a new system. American Water only tested our water for Iron. The new filter specialist that conducted the test said the iron was not the major issue, but manganese was the issue which explains why the system they sold me didn't work as advertised. American Water also charges by the mile for service calls which they don't tell you when you buy the filter system. None of the techs ever checked the medium in the tank on their visits. I regret ever doing business with the company and will do everything I can to make sure others don't make the same mistake.

Outstanding first experience with a checkup on our Generac 16kw. Nathan was the embodiment of…read moreprofessionalism and "going the extra mile" to ensure total customer satisfaction. A++++