I choose Montes as my dentist initially out of convenience. I worked a few buildings over from his office at the time and they were covered by my insurance. Once I went there I was impressed not only by the doctors knowledge and skill set, plus genuine concern for your dental issues, but by the friendliness and care by the staff. I stopped going in 2008 when life circumstances moved me away for my downtown location.
Aide from the occasion Groupon deal for teeth cleaning, did not choose a new go-to dentist. Then just yesterday, (05/03/16) after dealing with a major tooth pain issue over the weekend, I went to a dentist in my neighborhood of Edgewater. He diagnosed that I had a cracked tooth, but he could not do the procedure until thirteen days later. I pressed him for an earlier date, telling him there is no WAY I could deal with this pain until then, but no...his schedule was full.
I immediate called Montes' office upon leaving that place. The office manager who answered IMMEDIATELY remembered me and was insistent on setting me up for a visit the next day at 6:30 PM. She even said that my name came up just last week while going through old files. Asked how I was doing and how life was going.
The next afternoon they called to tell me that they could take me even earlier, because they knew the procedure would take a while and wanted to get me in ASAP.
When I walked in, the 2nd office manager told me that she was told I was coming in and asked about my son and my grandson. What??! She still remembered my personal details of my life and genuinely cared to ask.
It turns out that I had TWO cracked teeth, a bite that needed correcting and fillings that needed replacing. (A better diagnosis than the quick one-Xray cursory checkup by the other dentist). I could go into details about the procedure, but all I need to say is "EXCELLENT". Suffice it to say that doctor Montes is thorough in that he wants to be absolutely sure you are free of pain during the procedure. He makes you feel like he genuinely cares....oh, and by the way... HE DOES.
A day later, I am no longer in pain (save for the remnant soreness from ALL that work). Excellent work by a beyond excellent practitioner.
I wish there were more than five stars in this rating scale because Montes and his staff are off the charts. Maybe a little pricier than some, but what price can you place on genuinely good people working with you... and ON you? read more