Extremely negative experience right from the first visit. Staff wearing nose rings and black jacket with Mexican flag give immediate unprofessional vibe. Then office manager was "unable" to get X-rays from previous dentist (didn't care to despite our request) and also conveniently forgot that she'd said they'd likely be able to take care of all or some cavities same day... Claimed this was never said. Even though it was clearly communicated since it is difficult for me to take time off of work now and each visit requires time away from work... So on the 2nd visit, I raced to get there. I arrived a mere 9 min late. They called me in immediately, without using my name. Dentist came in, did not use my name or even say hello. I asked as he prepped to confirm all would be taken care of today since I couldn't budget the time to return again. He said he'd try. I reminded him of what we were told about the first appointment. He snapped and said defiantly "you were never told that". False. Then he claimed I'd also missed multiple appointments. I said this is not true (false). I reminded him last time was the first time ever coming to this office and that the last appointment was merely rescheduled a full WEEK in advance to be today. He said nothing just stared at me. I said I don't feel comfortable and got up and walked out. But not before I told him he should just admit he's inaccurate. He replied that all his many other patients feel well taken care of. Yeah well I doubt that. This man and this office lack integrity and professionalism. There are many other options in dental care, and going to the dentist is uncomfortable enough. I recommend you choose another option. Finally, because of the lack of anything resembling quality, professional care, it's worth noting that I had serious questions about the cleanliness of some of the equipment. It would be consistent with the rest of the experience in my view... read more