I called Brandon out of the blue with a one-off issue about my tax filings. In 5 minutes he gave me…read moregreat advice and peace of mind. Great accountant, better man.

This guy. You need…read morehim on speed dial. Not for Al Capone-tax-dodging reasons, just because you want a guy on your side as your pay your hard-earned money towards our taxation nation. Make it count...but in all ways fair. The Mr. of this equation has been seeing Brandon Ferguson for a few years. Before I got married, I had the simplest tax return on Earth: earnings, 401(k), and some donations. We own our home and rental property together, but I always LITERALLY left that to Mr. Ferguson to work out. So this year, I was married (!) and had to be included in all this tax nonsense. I say nonsense, but the truth of the matter is that I'm very familiar with taxes and how they work (stoopid work). Brandon checked in with us on the regular regarding tax paperwork he needed. He was like the proverbial mother-in-law in the GOOD way; and when we figured out our final return: newly married, rental property, residence property...I was happy that he explained everything in plain English, (I could have taken more tax jargon, really!) and [he] found each exception he could, explaining what needed to be taken, etc.) THIS GUY. He's a CPA. He studied [and paid the] same amount as everybody else to gain this certification. I find it funny that ONE person complained about the price that you pay for a person that is on both your side, AND the LAW'S side of things. He's looking out for your best interest ALWAYS; and frankly, H&R Block are terrific people, but to say that you have an accountant of your own is not some kind of weird status thing, it's knowing that you have somebody who will best advise you on how get through this crazy tax world. I'm embarrassed to say how little we paid for this amazing service, so I'll leave it to you to call him yourself. We found him via Yelp years ago and will never EVER look to another to take care of us. Deadly serious. THIS GUY. You need him.

Deborah Arnold is a great person for individuals and small businesses tax services. She is very…read moreknowledgeable and also has a very personable personality. I have used her for the last 3 years and am very happy with her services.

Direct, to the point, and helpful answering my questions about personal taxes. I recommend their…read moreservices.

TL;DR Big costs a lot for trouble and headaches for years to come…read more You can see the story line from my previous reviews. The latest update being I tried to make some changes to my small business taxes and the IRS responded by telling me that my business was not registered properly (it was missing the correct form to register as an S corp (Eric's recommendation in the first place). Additionally, the IRS forms require a wet signature which Eric never requested from me, so even the forms that were filled out (1120S) were not valid. "...the IRS confirmed that neither 2020 or 2021 are reflected as 1120s, this means ... the IRS has no filings for the LLC." It was already expensive when I paid Eric to file it initially, now I have to pay a new professional to fix it. Lots of money spent and major anxiety and panic that I would have loved to avoid. I could have saved myself thousands if I had done additional research and gotten a personal recommendation. I would never recommend Eric to anyone.

She rips off immigrants that can't speak English. I spoke to her on the phone to help translate and…read morecharged someone 750 dollars and I asked her for what and she started getting hostile and stating that I'm making sure they get a refund and I asked for how much. Regardless of what questions you ask her she gets all upset. She sounds like a scam artist ripping off these hard working folks. She needs to be reported!!!

I wouldn't even bother with getting your taxes done here if I were you!…read more This woman is one of the most evil woman I have ever met. She took advantage of my immigrant parents for countless year and was constantly making mistakes on our tax returns. Here are some of the issues my family and I faced when we were doing our taxes when her: 1. Consistently overcharged for her "services" which consisted of her imputing our information into Turbo Tax and then having us mail in our papers. We were paying anywhere from $250-400 depending on the year. There was no transparent pricing policy. 2. She made countless mistakes on our tax return (e.g., putting wrong address on the form, not putting the correct full name, miss calculating total income, incorrect bank information for deposit, etc.). At one point my sister and I ended up having to contact the IRS ourselves to correct her mistake. This created a lot of problems for us when we needed to do things like financial aid for college. 3. Always talking down to my parents and belittled them because "they had too many W2s" for her to process and calling them names like "rude" when they tried to explain to her what she was doing wrong. When my sibling and I would call her to help interpret and explain her mistakes, she would talk down to us and tell us to "handle the problem ourselves" or would "tell our parents that we were talking back to an adult." She's not only bad at her job but just a difficult person to work with. I realized how mistreated and wrong she was once we started doing our taxes with another person who charges a quarter of what she's charging and takes the time to explain each step to my parents and I. Save yourself money and a headache by going somewhere else this tax season!

My husband and I paid Paul Goodsell to do our 2025 Income Taxes in March of 2026. The $828 went…read morethrough our bank on March 13th. To date Paul has not finished our 2025 Income Taxes. He has all the info he needs. We do not own a business. Our taxes are fairly simple. We have used his office for a number of years and are ready to go elsewhere. My husband and I are extremely upset with Goodsell & Associates. Paul keeps saying they will be done "next week," but he's said that for weeks.

This is for the office in Everett, WA. My experience with this office was unfavorable. When I…read moreasked for their help to correct a mistake they made on my 2014 tax return, I got a letter to the IRS stating that I made the mistake and they were helping me out. I asked for a corrected letter stating that it was their mistake and was told it would be revised and would call me when it was available. I never got the call and when I call them at 2:52pm the answering machine stated it was after hours. Interesting when they claim the office is open until 5. Patrica has stonewalled me in my request for the correction and has no fiduciary responsibility to her clients. Her employee made the mistake and now it is costing me a couple thousand dollars.

I had Jae Lee doing my taxes for multiple years now. He's fast, efficient, and accurate. Also…read moreextremely personable, since I sit down and wait for him to complete my paperwork. I normally get my refund very quickly, and actually look forward to getting my taxes done every year, thanks to the wonderful experience Jae Lee provides. Thank you. Christi H. Bert

I'm really not sure what happened this past summer. I had used Mark and Tammi for my returns in…read more2016 and had very little issue with their customer service. I submitted my taxes in September and had them done three weeks later in October. So I told my new wife they were awesome and saved me a lot of money and were even willing to have our back in the event of an audit. So we switched from her accountant to Mark. I felt like the man! Then came the embarrassing and emasculating events of last summer. We bought a house in April, so we filed for extension. We gave our tax info to Mark in May with the expectation that we would have them done in July. No problem, he said, We'll have them done in June! We didn't hear back from him after multiple phone calls and emails until late July. Finally we received our taxes back but and I'm hoping they are correct. Maybe something happened with their health or a family emergency but, they never told us. All we got was radio silence. Given the state of disarray at their office I was really concerned that they lost our taxes entirely. If something is going on with them I sincerely wish them the best, but don't risk people's financial lives if you can't be healthy enough to manage it. Or at least communicate the fact that something is up. I'm really happy with our new CPA. Best of luck to you Mark.

excellent experience today. After reading the reviews from others, i took a huge gamble and it paid…read moreoff. Michelle was great, friendly, totally professional and knew her stuff. After a nightmare accounting experience last year in Columbia City, I was really anxious about yet another Tax person getting it wrong, or being unreliable. Thankfully I was wrong and cannot say enough positive things about today's experience. I will be back to see the same person next year!

DO NOT GO TO THIS, OR ANY, H&R Seattle REGIONAL OFFICES. I…read morewill describe my experience briefly below. - I submitted all my tax documents in mid-March and had a virtual appointment with my professional early April - I reached out several times to follow up virtually and via phone and receive no response back - The day before taxes are due, I call and am told my professional is out of office but they will help me with my extension if it is not ready tomorrow and am promised a call back (never received) -I call back the next day (tax day) and am told I'll receive a call back. Around 3 pm PT I get a call saying my tax pro had been let go, my tax return was still pending, and that I was estimated to owe a ton in taxes to the government which they advised I pay end of day to avoid penalties. They tell me to call the Northgate office to resolve my taxes after I file the extension. - I call the office the next week and reach the regional manager, Noah. Noah denies that I supposed to be calling his office until I insist several times those were the instructions I was given; he then tells me they have given my taxes to a third party and gives me a phone number to contact her to have them finished. I tell him I will call the H&R block office every day until I have them filed, and he assures me it will be useless because my taxes are now sitting with this third party individual. - I call this phone number and get no answer. I receive a call back later from a stranger saying the phone number no longer belongs to the tax accountant and to please stop calling this phone. To clarify, that means that Noah and H&R block gave my detailed tax information, including my SSN and income information, to an individual that they themselves are unable to locate or contact. This is an extremely unsafe use of personal information and I am extremely concerned about the privacy practices at the Northgate office in particular. - When I call back, Noah rematches me with a tax pro in the office and tells me I need to come into the office to complete my taxes. I do so and complete most of my tax return with only my NY state tax return left, which required a tax pro licensed in NY, so I am forced to come back - When I come back, I meet with Joel, who greets me by saying "How the fuck am I supposed to help you?". The rest of the conversation continues along that line, with Joel swearing throughout the conversation and gleefully telling me that I wasted my time by coming in and that he would not be able to help me at all. To top it off, Joel also gave me incorrect tax guidance that would have cost me an additional large sum despite this being a return for a state in which he is licensed - I call H&R Block corporate at this point to complain and to ensure that Joel does not have access to my private information as I was genuinely concerned for my safety given his behavior in the office. Corporate taxes my complaint seriously and tells me they will report it to leadership. - Noah calls me, which I miss, and asks me to call him back. I call back and am unable to reach him. I call back multiple times over the next week and he is never in the office. - Eventually I reach him, and he apologizes for the behavior of his employee and offices in general and tells me he has matched me with a new tax pro licensed in NY. I receive their contact information and am told to reach out. - I reach out to this new tax pro and reach her office, where I am told that she is out for the rest of the season and will be returning in October. - I have been calling Noah's office for about 3 weeks, leaving messages and requesting call backs. When I ask employees when he will be back so I can call during that time, they say they have no idea. It is clear the customers, or at least communication with those customers, is not a priority for Noah. - I have reached out to H&R Block corporate once again as I am not confident that Noah or anyone under Noah's jurisdiction will be able to help me resolve my issues. I will update as the situation develops.