They were so helpful when doing my door lock in my car. The price wasn't that expensive and the…read morefront desk was nice.

This place is horrible I took my car to get the air conditioner fixed and they had my car for two…read morewhole days and charged me 1350.00 and my air conditioner still blows hot air. They forgot to put my engine cover on and told me the next day. I do not recommend this place they are a rip off.

Just moved here - looking for a repair shop that did oil changes- I was very impressed with the…read moreservice, and how customers of all kinda were treated. I'll be back!!

Brought my car there for transmission and it never ran again. they messed it up drove for about…read morethree miles and it started knocking and parker and josh wanted me to pay for the tow and to fix my car after they messed it up and the seats were all transmission fluid and they laughed about it they were supposed to put in new door handles that I bought and put two front ones in took off the locks and Insulation from the foor and told me I didn't need it and when I asked about the locks they said oh they probably didn't work anyway

Great customer service & detailed work! Two years ago I was looking for a trustworthy, local…read moremechanic, because of a concern I had with a quote given by a car dealership. I was referred to the Jeff Barnes Auto Shop through clients on the Nextdoor App. Mr. Barne's associate ( name , don't recall) evaluated the issue and offered me access to the bay Area, to view the problem first hand, while car was still on the lift. My cost for repair changed drastically ~ it went from an immediate $600.00 (according to dealership) to a $49.00 charge by Barnes Auto Shop. Simply incredible!!!! Since my initial visit, not only have I continued to use Jeff Barnes, but have also referred satisfied family members!

Came to him at the beginning of the year to get my Engine replaced in my 1997 Ford F-150. Went and…read moregot a cashiers check had the money he wanted in my hand. He quoted over $9,000 including the engine. Had a Cashiers check for $10,000 in my hand. I set up a time for them to come pick up my truck 3 SEPERATE TIMES they canceled twice. Now the 3rd time I told them Im not gonna be home and I take care of my parents they are both disabled, so no one will be able to come out and talk to you. The key will be sitting on the front seat of the truck when you get here, and I left. JEFF BARNES HIMSELF CAME AND PULLED HIS ASS INTO MY DRIVEWAY AND HELD HIS HAND ON THE HORN BLASTING IT LIKE HE WAS SOME HIGH SCHOOL BOY COMING TO PICKUP SOME TAIL FOR THE EVENING AND WHEN NO ONE CAME OUTSIDE ON THE 4TH HORN BLAST HE LEFT..... HE LEFT. And I know this because Jeff Barnes himself told me when I called later that afternoon to see why my truck was still there. "I HONKED THE HORN NO ONE CAME OUTSIDE" yeah Jeff my parents are disabled like I stated before you came over, did you go knock on the door like a civilized business owner? No? Well then Id say you're bad at your job and also a bit not bright. Then I said regardless if anyone came out I also said the key was in the front seat so youd still be able to tow it, the truck was sitting right in the middle of the driveway all you had to do was back your truck up and take it. "WELL I DIDNT SEE NO KEY" I went and took a picture of it and texted it to him. Never got a reply. So I took my Cashiers Check, supplied my own engine, took the truck and engine to I Fix Fords guy in Fuquay, he got my truck in that week and fixed for only $2,800 so I ended up saving close to $4,000. So I will never use Jeff Barnes again complete nightmare and dude acts old and pissed off like he wants to retire but cant afford to, NOT MY PROBLEM. Oh the Diesel mechanic they referred me to for my F-250 who use to work for them tried to scam me when he tried to fix my other truck His name was Daniel Duncan. COMPLETE FAILURE EVEN THEIR OWN FORMER EMPLOYEES SCAM CUSTOMERS. Trash place.

On Sunday (10/7/2018), I was screwed with a Carb issue at the intersection of 55by pass & Wade…read moreNash, floater stuck and flooded the carb. Awesome NC good ole'boys pushed me out of the road then a neighbor (sales mgr from Heister Chevy) who saw my issue rescued me with his car hauler. He referred me to In & Out Auto (James) came and did some work. It worked great when he left. Next Friday, I worked it out and ran to AutoZone for some parts, damn thing died on me at 55 & 401 intersection. Called James, he showed up in 20 minutes, got me running and got me home. Bottom line, call In & Out Auto. Call and use James, he is my guy from now.

James is incredible. Did an awesome job on new pads and rotors on our Infiniti. He's punctual and…read morestands behind his work 100%! So thankful we found him. He's coming next to do an oil and filter service.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Hands down, this is the best auto shop I have ever been to. They are honest, friendly &…read moreprofessional, and affordable. I drive 30+ miles from Durham to get my car fixed at Quality Auto Service, and I will continue to be their loyal customer. And these are the reasons why YOU should also consider them giving your business :) About 3 months ago, my AC stopped working on my 10-year-old Honda Civic when I was on a road trip. I made an emergency stop at a random auto shop to figure out what exactly was wrong. Once I figured out what the problem was and came back to Durham, I started calling multiple mechanics in the area to fix my AC. I received quotes on replacing condenser & dryer and evaporator expansion valve anywhere from $900 - $2000. After considering my finances and online reviews, I decided to go with Quality Auto Service. Not because they were on the cheaper side of the quote. It was because they were the only auto shop who told me and warned me that condenser and dryer come together and make sure no one tries to overcharge me on the two items. They were incredibly honest and did such a wonderful job on my car. To this day, my AC runs fantastic! Couple weeks ago, I had an airbag alarm came up on my car which eventually went out. Based on my mom's recommendation, I took my car to a dealership service center where they charged me $100 to diagnose and quoted me $2100 to fix my seatbelt / airbag sensors saying all 4 sensors in my car need to be replaced in order to fix the airbag alarm issue. It's not surprising I left the shop without fixing anything there... I returned to Quality Auto Service to see if they can give me a second opinion. They checked out my car with free of charge and told me that although there was a history of airbag alarm coming on, there is no issues with my airbag system, the weight sensors in my car work just fine, and I do not need to "fix" anything on my airbag system. I am so glad I found these guys - They are so honest and tell me exactly what I need to fix instead of trying to sell me unnecessary services. I will continue to come back for any car issues. I strongly recommend you give them a call to make an appointment for waiting or dropping off because they get booked up all the time!

I was specifically told that they would check my AC and do a diagnostic for free. Then they get…read moredone and tell me I need a new a/c compressor for $2k+ which I decline. Then they give me a bill for a "a/c check" fee which I was specifically told was free. Very dishonest practices

I can not say enough great things about Zach! My 90 year old parents were coming home from church…read moreand their car died. They left it in an apartment complex parking lot. We called Carrs Mobil Mechanic and Zach came and determined that they need a new alternator. He went and bought the parats and installed the new one right there in the parking lot. I don't know what we would have done with out him. He is polite and very knowledgeable about cars. Thanks so much Zach for terrific service!!

From the owner: Mobile Mechanic where our ASE Certified Technicians come to you. read more

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

Awesome experience! They definitely take the job seriously and will find the solution to your…read morevehicles issue. Their communication and knowledge is A+. They walk you through what they find and what they are doing as far as repairs. They don't break your pockets either. I was provided a pdf of everything that they saw as far as the diagnostics. Awesome job working on the challenger! I will definitely be utilizing them for all automotive maintenance/requests going forward! Thank you again!

A local staple in the community with caring and qualified staff. I brought my car here to have the…read moreoil changed and inspection. They take great care of your vehicle, covering your seat as they move the car in and out of the shop. The staff is very knowledgeable and honest. That's the key. They aren't trying to sell or push something unneeded on you. They take the time to educate you on what's is needed. Above all, their prices are fair. Overall the experience is always a pleasant one. A side note, because they knowledgeable and honest, they are also busy. If you need something quick, show up early. I mean 7 am. They open at 7:30. You'll thank me. And park across the street in the public parking lot

Every thing I have ever had done there, from tire, maintenance and mechanical issues. Honest,…read morereasonable, knowledgeable and friendly! Family owned and operated.

My car broke down in traffic on Los Angeles St blocking traffic, I started to panic as a gentlemen…read morewho works at Elmer's called his shop where 4 of his men ran over to me pushing my car out of the middle of the street to his shop. I was worried that this was going to cost me so much I couldn't afford to repair my car. Elmer was so polite and told me don't worry will check your car and let you know up front if we can help you. 2 of his mechanics spent a hour diagnosing my car they determined all I needed was a new distributor cap and spark plug wires. Here i thought I was going to have to pay hundreds of dollars when it only cost me $250 to fix my car complete the price included the original diagnosis to. I would defiantly recommend Elmer auto repair shop. He was honest upfront no hidden charges didn't make me wait hours or days. He also told me he wasn't sure how long the job would take cause Quote " We know your busy and want to go home" We will never let you leave here in till we know you can leave with your car safely.

Tried to sell me on brake flush stating that my brakes failed when they drove the car in. I agree…read moreto it anyway because it needed it & they never did it! the fluid was still dark black. they never refunded me for the brake flush & my bank didnt accept the dispute. was forced to go to small claims I originally came to get 4 tires installed that I purchased online & the immigrants who put my tires on put them on backwards with rotation facing the opposite direction. then a few months later one of my tires bubbbled up on me.