Shady billing practices. Overcharge and the lady doing the billing is incredibly rude. Avoid this place.

Dr. Shah is one of the most amazing dentist. He did a great job in my implant and my daughter's case was really difficult and he's the only one could take care of it in a perfect way I highly recommend him. read more

I went in there for what was identified from a previous TMJ doctor as muscular tension to be treated with injections. I had a 3D 360 degree Cone Beam CT scan - $300. I was then questioned how I was even able to be breath when I sleep. It showed the opening open and then closing. Nobody told me not to swallow when I had the scan so it was obvious that is what was happening. I was instead instructed for the next 45 minutes how I needed major reconstructive surgery to pull the jaw forward. He doesn?t do pain injections or nerve blocks either. He offers Platelet Rich Plasma PRP but I he also insisted on an MRI before I could get the treatment. The MRI is only ?available? with one provider which is highly suspicious too. It?s not a specific MRI machine that is needed but he has ?special? instructions. As if any other MRI facility can?t follow his instructions for the imaging he wants. Totally ridiculous. I was over billed for the office visit at $300 to listen to his nonsense. read more

I do not recommend Dr. Nish Shah. I was recommended to see him for concerns I had for a lesion on my tongue. He took pictures and even said cancer was one of his top differential diagnose. He didn't take my insurance and I had to pay cash. When I went to have the lesion we spoke about removed, he took a different area. Then at my follow up he told me I had a precancerous lesion and would need to make another appointment to have the original spot removed. I saw an ENT today and he said that I did not have a precancerous lesion and I should never had the procedure. The ENT even said "let me guess, you're here because of Dr. Shah." I called to cancel my appointment with him and when the lady asked me why I told her what the ENT said. She replied "okay, I will let him know." Didn't care at all. Not having a good bedside manner is one thing but performing a procedure that wasn't medically necessary is unprofessional and wrong. read more

I had one of the worst medical experiences I have ever had at AZ Oral Facial and Implant Surgery. Upon arrival to the office, the staff directed me to a room to have a CBCT scan which I was not informed of previously or consulted with for consent. After the appointment was done, the staff directed me to an office where they demanded I pay $300 for the scan because they had determined after the fact that neither my medical insurance nor dental insurance would cover it. At no point before the scan was I told that a prior authorization for the scan had failed or that this was the amount out of pocket that I would pay. Upon complaint, I found the staff extremely hard to work with and disrespectful. Be extremely careful of this office as they are essentially scamming patients out of money by not disclosing any costs or insurance limitations beforehand. read more

In addition to being a brilliant surgeon, the doctor and his staff care about their patients. Due to different medical situations I have had several procedures. I have never been disappointed. Dr Shah enjoys what he does and you learn this when he talks to you about the process for the procedure. Brilliant! read more

If I could give a zero stars I would.. Do not call to schedule and expect to be treated like a human. I scheduled over a week ago and specifically confirmed with them they take my insurance and got called the morning OF (after being told I'd hear within a day or two from them) and told they do not take my insurance. Yes this is frustrating, but it's even more frustrating when the representative lacks any type of compassion or empathy. Spoke like a robot and couldn't care less. I went out of my way to confirm with them they take my insurance before hand to avoid this very thing and now I'm in pain still and have to wait even longer before my next appointment to get my wisdom teeth out. If anything, do not book appointment you cannot handle. Do not take on work you cannot handle. You're doing more harm than good. I was called back by a manager who did show actual empathy but even then, the excuses being due to short staff doesn't excuse overbooking and neglecting customers needs. I WANT to get these services done and would have even considered paying out of pocket but not for a place that isn't worth it and goes about customer service like Emily the receptionist. Coaching is definitely needed on customer care. I read more

Staff was awesome! Super friendly office, very clean aswell. I had all four of my wisdom teeth removed. The staff made me feel so comfortable as they put me to sleep, which I was very nervous for. My mouth healed perfectly, and would recommend this office to anyone! Thank you Dr. Shah and Tonya Harding!! read more

Dr Shah is very knowledgable and professional. He clearly knows what he's doing. I had a tooth implant done through his office and was in surgery less than an hour even though it required a bone graft. I was pleased that it went so well. read more

I did have a billing incident but we resolved it shortly thereafter.

I have a completely different experience than the other reviewers. His whole staff is nice and pleasant, and the procedures went through without any problems. He also took the time to answer any questions I had. I felt no pressure from him for additional procedures. I had a tooth extraction and implant done with him. He even called me after work to make sure I was doing ok. Here's another link to another yelp page for him: http://www.yelp.com/biz/arizona-oral-facial-and-implant-surgery-chandler read more

My husband and I have both had Dr. Shah remove wisdom teeth. He does a great job. No complications after. Great surgeon.

I had all 4 of my wisdom teeth extracted from their new doctor, Dr. Alex Nguyen and the surgery went flawlessly and the recovery was very quick and comfortable. This was the first surgery of my life and my first time under anesthesia and Dr. Nguyen and his staff made it relaxing and put my mind at ease. Dr. Nguyen also has great bedside manner and he called me the evening after my surgery to ask how I was doing.....Nice guy! If you are looking for a doctor to perform facial and implant surgery/procedures, I highly recommend Dr. Nguyen. read more

If possible, DO NOT let Dr. Shah be your oral/facial surgeon. After 44 years of life in and out of dental offices, I have finally concluded that DR. NISH SHAH is the WORST oral surgeon I have ever had the misfortune of knowing. He is incredibly unprofessional, constantly tries to squeeze money out of his patients in any way possible, and doesn't carry a high standard of moral values or ethics. For a recent visit, I was forced to wait over 2 hours for a mere consultation. There was only one other patient and I could clearly hear him walking around. STAY AWAY FROM DR. SHAH! read more

Love this office!!!! The staff here are friendly and Dr. Shah is very personable. Dr. Shah and his staff took extra time to explain in detail what I was getting done. I was extremely nervous about my procedure, but having everything explained to me really helped. It doesn't where you live, Dr. Shah is worth the drive!! read more

My daughter is deathly afraid of needles and Dr Shah and his staff have been so compassionate to my daughters needs. I'm so grateful for all their help. read more

Incredibly good experience. I broke my jaw and got many recommendations to see Dr. Shah. Their staff was extremely helpful and caring. Once I had actually talked to Dr. Shah he informed me that I should strongly consider surgery and he weighed out the cons and pros of both choices in a way that I could easily understand. I had never gotten surgery before but I had the upmost confidence in Dr. Shah. Fast forward 3 months and my jaw is as good as new. I had virtually no complications with the healing process, and while having a broken jaw was an awful experience, having an incredible Doctor like Dr. Shah was relief. read more

I went to Dr. Shah to get my wisdom teeth taken out and I can honestly say it was the best Dr. visit I've had. Great staff who kept me informed, no pain after the procedure and a follow up the next day from Dr. Shah. read more

Dr. Shah is excellent. He is competent and efficient. I was in the first week for a consultation and out the week after with 4 wisdom teeth and and a fifth tooth extraction. He even calls after the procedure (on a Saturday) to check in to see how you're doing. His staff is friendly and his after-hours hotline is amazing and got back to me right away. 5/5! read more

Dr. Shah is wonderful. Treats patients with respect and caring. Office staff was friendly and helpful. Everything was explained from the billing process, the procedure and what to expect afterward. Dr. Shah is a very skilled professional and I highly recommend him. read more

I had an open-bite and had a midface lefort. Dr. Nish Shah didn't tell me, until the day before the surgery, that he was going to have to make changes to my nose. This was after two years of already wearing braces to prepare for the surgery. He assured me that I wouldn't notice any difference, and that all of the changes would be made to the inside of my nose only. Now the tip of my nose is rotated up very high, my left nostril looks like a canyon, and is super exposed. I used to have to tilt my head very far back to look up my nose, but now it is very easy to see inside of it when I barely tilt my head back at all. This surgery was done when I was 24. I am 33 now, and I still regret having the surgery to this day. It greatly impacted my self-esteem, and I hate taking photos. Many times I have tried to contact him to ask him to fix my nose, or to pay to have it corrected by someone else, but he has never offered to do so. Honestly, I would be afraid to let him try again. I feel like he was deliberately deceptive waiting until the day before my surgery to inform me that my nose would be changed. Had I known that from the very beginning I would have reconsidered. He was paid $16,000 dollars to do the surgery, and he lied to me. This experience hurt me beyond words. Go somewhere else. read more

I have used Dr. Shaw twice now first for wisdom teeth extraction and then for an implant. My experience has been beyond satisifactory on each occasion. The office was professional and the Doctor was caring and did wonderful follow up consultation. I would HIGHLY recommend them read more

I'll update this after my son has his wisdom teeth removed but I took my 8-year-old daughter here for oral surgery because she had too many adult teeth clustered together and stuck up in her gum line. First of all, Dr. Shah was GREAT with my scared little girl. He explained everything to me but then turned to her and explained things in simpler terms and brought things up that she might be scared about. Second of all, my insurance company was giving us the runaround and so Dr. Shah's staff took the time to call while I was standing there so that I could pop on the line with the insurance company too. We got everything figured out and maximized insurance coverage by making sure we staged each part of the dental care appropriately (something I never would have thought of but which Dr. Shah's staff made sure to consider - saving me 100s of dollars). Most importantly the surgery was successful with clear after-care instructions and a call from Dr. Shah's office to make sure my daughter was okay. read more