So, I will start my review by saying that I feel Dr. Nguyen is pretty good at what she does. She…read morehas a straight to business personality, so if you need a doctor that's going to be nice and sweet look elsewhere. If you only care about getting your issues resolved without the extra stuff she is the one for you. I actually liked her and was going to keep her as my gyn until... After I had seen her several times and they had told me they took my insurance. I got a surprise bill from them. It wasnt too high, so I paid it and didnt ask why, I just thought it was part of my deductible or something. I made an appt some time later and when I got there, after waiting about 30 minutes the lady at the front desk called me over to tell me I had a balance. I told her that it is not possible because I had not been to the DR for several months and I paid the bill they sent me in July. She was all confused and asked me to sit. Fifteen minutes later she calls me again and explains that the problem is that Dr. Nguyen does not take my insurance, the doctor that runs the practice does. I told her I had checked with them several months before and was told she did. Then she went to ask Dr.Nguyen to see what she thought and it seems that she told her that I would have to pay as an uninsured person?? I told her NO. I have insurance and will not pay out of pocket to see her. I was not seen that day and the lady said she would call me back to let me know what they could resolve. She never called me. I called back a week later and was transferred to someone named Stephanie (who supposedly deals with insurance), left her a message and she still hasnt called me back. I am through with this office. I will just find a different gynecologist. I'm still a little pissed that they gave me wrong information but never took responsibility it. Now I'm the one that has to pay (literally) for their mistakes. Gave her two stars because although service sucked Dr. Nguyen's nurse is really sweet and kind of makes up for the Dr's lack of empathy. I really have experienced better.

I recently relocated to Houston and finally decided to find a new OB/Gyn. I finally got tired of…read morescheduling all my doctor's appointments once a year in my old hometown when I go back to visit. Thanks to Yelp, I found Dr. Nguyen and she is a great doctor, and very personable. Went in for my annual exam and I appreciated the fact that she came in the exam room and talk to me before my exam. It was nice to chat with her for a minute about medical history, etc. I only waited about 10 minutes before the nurse called me back, which I really don't consider "waiting" since I was completing paperwork. Office staff was friendly and her nurse was great too! I'm definitely relieved to have found a new doctor in my new city.

Lady at Front desk was nice which makes all the difference. The Nurse practitioner was thorough and…read moreknowledgeable. I will continue to seek care with Sweetwater!

I underwent an endometrial biopsy to assess my eligibility for an endometrial/uterine lining…read moreablation procedure to be performed by Dr. Crowe. Prior to the procedure, Nurse Practitioner (Alexis Edmunds) prescribed a medication to be inserted vaginally the night before and the morning of the biopsy to help dilate my cervix, making it easier for the biopsy catheter to pass through and access the uterine lining. On the day of the appointment, I was asked if the medication had caused cramping or bleeding. When I said it had not, I suspected the medication had not effectively dilated my cervix. Despite this, the staff assured me that everything would proceed as planned. For pain management, I was only advised to take a Tylenol before the appointment. During the procedure, Nurse Practitioner Alexis Edmunds and Nurse Practitioner Lora Setterlund were both present. It was clear that Alexis was inexperienced with this procedure, as Lora had to guide her through each step. Neither the Tylenol nor the cervical dilation medication provided any relief. The experience that followed was one of the most excruciatingly painful moments I have ever endured in a medical setting. The biopsy probe was forced through my insufficiently dilated cervix into my uterus, resulting in unbearable pain. Lora tried to instruct me to "relax" and "breathe," but I was overwhelmed with the pain, struggling not to cry or pass out. Despite my high pain tolerance, I was shocked by the intensity of the pain. When the probe was removed, they discovered they had not collected enough tissue for the sample, necessitating a second attempt. The second biopsy was equally agonizing, leaving me with severe cramping and feeling nauseated to the point of nearly vomiting. I had to remain lying on the examination table for several minutes, focusing on my breathing, before I could sit up and leave the office. Two days later, I checked the patient portal to view the pathology report. To my horror, the results indicated that no intact endometrial tissue had been collected, despite personally seeing chunks of my bodily tissue in the sample container after the procedure. The report stated that the sample consisted of only mucoid material and endocervical tissue and was insufficient for diagnostic evaluation. The fact that I endured such intense suffering for an inexperienced NP to practice on me, only to receive nondiagnostic results, was infuriating. I had paid out of pocket for this biopsy, taken time off work and gone through what felt like a torturous ordeal for absolutely no positive outcome. In addition to this, a part of my cervix has been removed unnecessarily and will have to wait for it to heal before moving forward with a different provider. This experience felt like a complete disregard for my body, my comfort and my concerns. No paracervical block was administered, no alternative cervical dilating medication was offered and no ultrasound device was used to make sure the biopsy catheter was in the correct location to take the endometrial sample. Also, after the first failed attempt, the more experienced NP should have stepped in to perform the second biopsy, instead of letting the first NP practice again. Above all else, basic clinical provider communication protocols were not followed, which could have prevented this entire unfortunate experience from occurring. In many medical specialties this type of conduct would be considered negligence. I will not undergo this process again and will not be pursuing the endometrial ablation with Sweetwater OBGYN.

Referred due to chronic lower back pain. I've had three visits and already see the benefits. I…read moreactually mowed my yard without taking a break. My back was still sore and stiff later, but I was impressed. The staff have all been very good and each of them treated me with respect and kindness which is wonderful. Dr Patel took the time to talk about my issues and explained everything prior to starting the treatment. I am glad to recommend Mirvana and look forward to seeing further improvements in my own health.

I have had such amazing relief for many problems (side effects from cancer treatment, stress, pain…read moreall over, digestive problems, etc.) because of acupuncture and mostly because of Dr. Patel. She is very knowledgeable, patient, a great listener, kind, and her smile is really beautiful. She is willing to help in every way possible. All the products she offers work, which is amazing. Her staff is also very sweet and helpful. I look forward to my appointments every week, knowing that I'll feel better when I go home. If you meet Dr.Patel, you know immediately that her goal is to help everyone she encounters whatever the situation.

The best very thorough. Been my BEST OBGYN, Since 2014. Auntie Mott. She top Tier Quality.read more

Dr. Mott is an excellent physician. I had a great well-woman exam with her this week and feel good…read moreknowing that my health is in her care. Her assistants are smart and clear communicators. Her office is spacious and clean. I hate getting well woman exams, but I look forward to having this annual check up because I trust that it will be done accurately. I did have to wait an hour, but I'd rather wait for someone who knows what they are doing than meet quickly with someone who is not as invested in doing a good job. Dr. Mott is worth the wait.

I would like to formally express my frustration regarding my ultrasound appointment today…read more I had a scheduled ultrasound appointment, and I made a significant effort to attend. I am currently pregnant and had a very difficult night and was unable to sleep well because of my pregnancy. I also do not have my own transportation, so I depend on someone else to take me to my appointments. The clinic is normally about 30 minutes away, but because of traffic, the trip took approximately one hour today. When I arrived at the clinic, I was informed at the front desk that the person performing my ultrasound was sick and would not be there. I completely understand that people get sick, and I am not upset with the employee for being ill. What I am upset about is that the clinic did not notify me before my appointment. If the clinic knew that the ultrasound provider was unavailable, I should have been contacted so that I would not have to arrange transportation, spend an hour traveling to the clinic, and go through all of that physical effort while pregnant, only to find out when I arrived that my appointment could not take place. I also find this especially frustrating because patients are charged a $30 fee if they miss an appointment without providing sufficient notice. I understand the importance of keeping appointments and notifying the clinic when we cannot attend. However, I believe that the same consideration and responsibility should be expected from the clinic. Patients should be notified as soon as possible when an appointment is cancelled or cannot be fulfilled. Patients have their own circumstances, transportation difficulties, work schedules, health issues, and personal sacrifices that the clinic may not see. In my case, getting to this appointment required considerable effort and coordination, especially because I am in the later stages of pregnancy and do not have reliable personal transportation. I am asking that the clinic please review what happened today and consider improving its communication system so that patients are notified promptly when an appointment is cancelled or a provider is unavailable. Thank you for taking the time to review my complaint. Beside that Doctors and nurses are really nice

Dr. Torres and his nurses are amazing! He made me feel very relaxed and at ease being there for my…read morefirst time! I felt they really listened to my concerns and made me feel I could trust them with my medical needs. The doctor and the nurses are all bilingual. I can't say enough nice things, I will surely be coming back again!

Kelsey-Seybold has come a long way since I've left Houston. They've added a lot of new clinics; the…read moreSienna Plantation location opened in August 2016 and it be faaaaancy! I'm a first-timer to the Kelsey-Seybold system, and my initial experience was a good one. Calling their reservations hotline was a breeze; they take your particulars over the phone so you don't have to fill out forms when you get there. Luckily I was able to get an appointment quickly with the pediatrician I wanted. The receptionists were nice and efficiently got my file ready and my credit card on record (I paid out of pocket.*) The nurse who took my son's particulars was a sweetheart and also helped me get set up with their online services so I could see any results from our visit. The wait for the doc was long but worth it. Dr. Richard Byrd was very friendly and a non-alarmist (something I really appreciate!) answering all our questions, putting our minds at ease, doing a thorough physical exam, and confirming everything the Hong Kong doctors have said about my son. My faith in HK public health clinics is solidified! I'm now relieved that if we visit Houston in the future, my son has a doctor on hand in case something happens! -- *Fees for new patients start at $150 if you're curious.

My husband got a call from this clinic wanting to confirm an appointment schedule for my daughter…read more(which we never even made) called and asked to speak to a manager and she was super rude. Asking me to give her my daughters birth date and info when they're the ones who called and had my daughters information in the first place. The reason I called was to asked how they even got her name and my husband's number in that clinic if we have never even heard of this clinic nor been to it. Be careful with this seems like they have children's information without the parents even knowing about it and if you ask them how they got it they give you an attitude instead of wanting to help you..

I was referred by my lawyer and came in with lower back pain. Dr. Tariq did a great job with the…read moreprocedure. Thanks

Dr T, Sophie, and all the staff are amazing - they are personable, efficient, and so helpful. I…read morehave been seeing Dr T for a few years now and he has injected my back for chronic sciatica and each time it hits the exact spot (first time a doctor has done this every time). Each time I call with a question it is answered promptly. He manages my pain that I have had for years and does so very well. I live a ways away from his office but it is worth it to drive a little further to see a doctor that listens to his patients. Thank you Dr T and Sophie for everything

Smart, thoughtful care. Doctor prescribed diet and lifestyle improvements along with herbal…read moresupplementation.

I was very pleased with the overall care I have received from Santhigram clinic.Highly recommend Dr…read moreLakshmi and her expertise in the field.She is very thorough and take her time to listen to her patients.I have been to the clinic multiple times for my lower back pain and the treatment I received from Dr Lakshmi was excellent.It was good to be treated with professionalism and care.I am truly grateful and appreciate the follow-up and willingness to explain every single step throughout the treatment.If you are hesitating-DONT!Dr Laksmi and her team will take good care of you