I just want to say, amanda is amazing, she puts up with me. She has scheduled so many tests for me…read moreand for one reason another car breaking down on daughter being in the hospital me breaking my leg, and she is still sweet and professional. I'm going to miss this office, Dr pucillo is retiring I don't know when, and I have to find another doctor and see if I'm an hour and a half away it only makes sense to find one out here but I can tell you right now I will not find anyone as good. And if any of you think any different. Maybe you should go to the therapist. He is sweet kind funny loving and he does everything you can and so does Amanda. I really will miss Dr.pucillo. he is always been there whenever I need any help of course it takes time for him to come back at me but I'm not his only patient, and all of you should realize that too. But when he is in there and he's doing this thing, he is the best and he will make sure that he orders any tests that you need although a lot of people say oh I don't need that because my insurance won't pay for it. But he does everything he can to make it financially feasible for all of us.

Tracey Miller is the best doctor around hands down. she doesn't miss a thing when it comes to…read morecaring for her patients. Her staff and assistants are all very helpful in the process. the office and admin staff here stay on top of everything over the years allowing a easier process For insurance clinical appointments prescriptions etc . Thanks Dr Pucuillio and especially Pa Tracey Miller her staff Mary Lu and everyone else ! Thanks for being such great doctors and assistants your hard work is recognize and appreciated.

Dr Therrapel Jacob is such a kind patient thorough physician. She makes the well woman visits feel…read moreseamless and she seems to genuinely care about her patients.

I absolutely love Dr. Jacob and her staff. She helped me throughout my entire pregnancy and through…read morethe birth of my baby. She's an amazing doctor with amazing nurses who are all extremely personable and helpful! 20 out of 10 recommend seeing her!

Not bad. I saw Dr. Haque. She was thorough and quick. I don't mind that. I wanted to get in and get…read moreout. The check in procedure is awesome! They have medical tablets that allow you to fill in your info at your seat without a stupid clipboard. The only weird part was after bc no one instructed me where to go. I thought she would come back one more time, but the hall was empty so I just left. Then got a phone call a week later with my results.

Lady at Front desk was nice which makes all the difference. The Nurse practitioner was thorough and…read moreknowledgeable. I will continue to seek care with Sweetwater!

I have been a patient of Dr. Hernandez for over 20 years. He is the very best Doctor anyone can…read morewish for. Why? 100 % Competence 100 % outstanding bedside manners Time for his patients Here is what sets him apart. He hears you, he works with you, he looks at every aspects. Bottom line, I will be forever grateful to have such an outstanding Rheumatology Dr. on my side which has helped me live a very normal life, because of his outstanding treatment.

The staff is amazing and very gracious and helpful. The doctor was attentive and answered all my…read morequestions to help me really understand my disease and options for my care. The infusion nurses are so sweet and understanding to help put my mind at ease for my first IV infusion. Answered all my questions and ensured I knew everything they were doing ahead of time.

I am very pleased with the care I received. I found out that I had fibroids, large ones. I…read morealready knew what I wanted to do being that I am 43 now. Dr. Debra Lin is not there anymore, but I also received care from Dr. Chundar Tsai. The waiting room is a pretty nice size. The assistants were always pleasant on my visits. One time I had a question about my bill, but they were patient and explained everything to me. Dr. Lin walked me through my entire process of having my hysterectomy. After hearing the horror story from other women I know who had theirs around the same time I had mine, I thank God I made the right decision in trusting them for my care. Dr. Lin explained that since my fibroids were on the back of my uterus, she would enter laparoscopically. However, if she wasn't comfortable with the amount of space they had, she and Dr Tsai would just go through my c-section. Well, after waking up, they decided to open me up to avoid hitting my bladder or other organs. I was off for 8 weeks to recover. I saw Dr Lin one time at about 4 weeks to check on me. After the New Year, I saw Dr. Tsai. I must say, he's funny, but very knowledgeable. He performed my biopsy and stated he's just delivered a baby and she was 47. We laughed and talked, but I assured him I was not trying to start over with kids. My daughter is 14 and in high school. I can't go back. Lol Well, I have a coworker who had her hysterectomy and a part of her intestines were torn. My daughter's friend, her mother has a friend who had her bladder hit while in surgery. All in all, I am very happy with my care. I am still a little sore since I was cut open, but it was the best decision. No more pain. I honestly should have had it sooner.

Horrible service!She cut off my piece in my uterus. Now I have no feeling. Plus pokes many holes…read morearound my tummy to see my colon. Later I researched and the places she pokes was to get my stem cells. My health declines after seeing this place. Do not go here! Plus refused to accept my insurance after 6months check up.

Customer Care Setting an Appointment on Sunday Customer…read moreCare Representative Cindy was Outstanding and Very Diligent when Computer System went down. She actually called me back when my Xfinity went down. I am all set and Thank Cindy Immensely!!

The service I received at the front desk on Nov 26, 2025 was unacceptable…read more 1. I checked in and was not informed about the mandatory next step: replying to a text message to finalize the check-in. 2. I waited for over an hour and a half while other walk-ins were called ahead of me. 3. When I inquired, the attendant checked her system and discovered she had sent the required check-in text to the wrong number, making me wait needlessly. 4. Despite this being her error, she stated she could do nothing, and I was forced to start the queue over again. This negligence turned a long wait into a two-hour-plus ordeal while I was already severely ill. The front desk staff desperately needs to be trained on clear patient communication and check-in protocol, especially regarding critical next steps like text message confirmations. So after 2 + hours wait I gave up and went to Memorial Herman Urgent care literally 4 mins away from this location and they see me right away!

Located along the SW Fwy in the cross hairs between Greenway and West U, I found my visit with Dr…read more Rios to be super pleasant. He was straight forward, extremely thorough and I found his bedside manner to be comforting and transparent. The onboarding part is where I would say the experience was less ideal, mainly because the staff was not having the best day. I was under the impression that my information had been ported over properly through an online platform, but I was asked to take the time to fill out new patient forms anyway. Upon finishing did they realize that a majority of the information they needed was already in the system, so it felt somewhat defeating to have to do it online and on paper. The facility is a lot nicer than it looks from the outside. There is ample parking and the office lobby / waiting area has a pretty comfortable set of chairs. The way the acoustics is setup meant that I could clearly hear the ladies at the desk mention anything, which included patient info and scheduling. I'm not one to eavesdrop, but it almost too audible. Once my appointment had concluded, the ladies at the desk didn't even bother to help me check-out or even say bye. I didn't bother to schedule a follow up but still give Dr. Rios a thumbs up for making my lone experience a very decent one.

Hoping to find a PCP in the area, I chose to visit Dr. Rios for a sick visit. It was a pleasant…read morewaiting period and not many people were in the waiting room. After being checked in by the nurse and giving him my symptoms and history, he asked if I wanted to see the doctor. I was confused because I was there for a doctor's visit. Is it optional to see a doctor? I said yes, I came to see the doctor. I should have asked if that was an extra fee because I was billed extra. Dr. Rios was nice enough, but it appears that his office bills for extra things just to squeeze more money out of the insurance companies and his patients. For anyone reading this review: please ask lots of questions if you decide to visit here. If seeing the doctor is an optional step in a doctor's visit, beware!

I cannot say enough nice things about Dr. Moore and she/her staff are so very helpful with every…read morelittle issue. I no longer live in Houston and I'll be asking her for a referral now in DFW because I trust her wholly. She cares about her patients and truly goes above and beyond for them. Six stars!

They rushed me through my entire physical even though some of that was good feedback. What break…read morethe camel's back was that after I received my Physical reports through her assistant (Doctor does not have time to be concerned with your reports), I suggested to her assistant that I have a quick question for the doctor. Lue or Liu her assistant suggested that I should relay the question to her which she will relay to the doctor then the doctor relays the response to her which she will convey to me. This just feels so inefficient. I have no clue who this assistant is and why should i be forced to talk to her when I have a question for the doctor. When I insisted on this she said just make an appointment to come speak to the doctor. I would have been open to doing this but the fact that I do not have access to my doctor who is happy to charge the physical money to my insurance but does not want to call back her patients about the report or field any question related to that is absolutely unprofessional. Also the patient portal information has not been received after a week. Asking any one about that and they say front office deals with that, front office forgets to tell you about that.