I've been going to Dr Casey for many years and I think she's a wonderful doctor. She takes her time…read moreto listen and find out what your concerns are. My son lives in Royal Oak and still drives all the way to Romeo to see Dr Casey because she takes such good care and is very thorough

Worst doctor I have ever seen! This office sent me for someone else's tests! Yes, they confused me…read morewith another patient, sending me for her testing... including down to the hospital for a spinal tap! When the mistake was found, I made 3 attempts to talk w/ Dr. Casey about it. She never returned any of my attempts. The reason why this mistake was made repeatedly?! I was told it was because no one ever checked my birthdate, or the other patients birthdate when these tests were being scheduled, and the other patient has a similar name! I have filed complaints and switched my entire family from her practice to another. Worst care, bedside manner & competence that I have ever seen! Next time this office hears from me, it will be through an attorney!

Absolutely do not recommend I usually don't write bad reviews but this was unacceptable for a…read moreprofessional doctors office , I Waited for an hour just to do a quick test for my job, I saw the other review saying they had the same experience. there was no one in the back , possibly one other person at most but I couldn't see nor hear anyone and didn't see said person leave when I went back. I wouldn't typically question those things in this situation but it was so quiet I was skeptical. I finally make it back after an hour of waiting and leave. Later on in the day I received a call that they had me sign in the wrong space on the paperwork so I need to come back out of my way to fix this mistake with them and after asking politely they have no other way of making it more convenient for me and instead I will have to wait another hour to do the test all over again

I do not understand the bad reviews. This is my go to place for health care. Dr. O'Halloran is kind…read moreand understanding, he truly listens and takes time for you. He diagnosed an infection and listened carefully to everything enabling him to prescribe the correct antibiotic. The entire staff is wonderful!

i really like dr Calton and his staff. The only thing…read morenegative I have to say is the wait time.

I love the dr and his staff however I only gave four stars because of the wait time. You wait at…read moreleast 45 minutes to an hour or more past your appointment time. Very good care and dr is very thorough, that's prob why you have to wait.

I am currently in physical therapy here and the service is incredible. I love the front desk ladies…read morethey make my day with their kindness and silly fun. I highly recommend Cory Arnold as he is personable and understanding of my pain and explains everything as I do the motions. He is currently training a younger student (I can't remember her name) and she is doing great too. I have had two other ladies Clara and I think Mary was her name. They were fantastic with helping to stretch and massage the muscles for me. I needed that badly. I highly recommend them all.

I came here last week to have some blood work drawn. When I spoke with my advocate about my labs, I…read morewas told I could have them done at any Henry Ford location. This one in 30 Mile Rd., in Washington is the closest to my house. The day prior, I called to confirm that my information was in the system and that they had all the information about what I was having done. Needless to say, what I was having done had never been done at this location before. Wow. I was going to be a "first" for them. After the employee checked with her supervisor, it was confirmed that my blood draws could in-fact be done at this location. I was informed to come in when they opened at 8am, as my samples needed to be send out immediately after at the 12pm pick up. I arrived and this is when confusion began. The ladies were very unknowing about what I was having done. Again, my procedures have never been done at this location before and they weren't even sure that could do my draws here. After 30 minutes and many phone calls on their behalf to the Henry Ford in Detroit, all was sorted out. I wasn't upset, by any means or frustrated. I knew this was a big deal and was certain my advocate would sort it out, which she and the Dr. at the Detroit location did. I had a LOT of blood drawn. Jenn, was amazing. She was careful and kind and repeatedly asked if I was ok and/or feeling ill or uncomfortable. I took it like a champ. Everything got taken care of, even if there was a few hiccups I still rate this location very high and would recommend.

I don't know why this place has bad reviews. I've been going…read morehere for years. I've seen Kathleen Ambrose, and now I see doctor Craig. I've also seen doctor blanchet for a few sick visits years ago. You make an appointment and you get seen. Yes there is covid now so sometimes it makes more sense to do virtual visits. Sometimes you have to wait on the phone for someone to answer, so for people complaining about this, try calling Comcast and compare your "customer experience" to that. The office staff is fun- and funny too. The quality of medical treatment and monitoring I get by doctor Craig is great- he really listens when things change, and he has always kept a close eye on my health. One time I showed him a little sun spot I had on my chest- he had it sent to the lab, and I'm glad he did, it was pre-cancerous. So I came back and he numbed the area and removed it, it was simple and painless. He never misses a beat on refills. Bonus- the place is a one stop shop. Had my annual physical yesterday. Doctor Craig saw me right on time. Physical was performed. Refills processed. You walk out of the exam room, pay your bill, then walk outside and enter the basement. I got my blood drawn (very good phlebotomists here too!) and had a prescription filled by the friendly Raj, both in the basement. Took like 5 minutes. This morning about 30 minutes ago I had my lab results and a girl named Emily was kind enough to call me in person to tell me the results. Other than a hospital, I don't know of anywhere where you can get all these things done in one location. To summarize, it's a great one stop shop with quality doctors, nurses, and staff. You probably shouldn't go here if you need a hospital, like why would you do that? If your gonna croak you should hit the hospital. Yes, sometimes you have to be on hold for a few minutes, it takes about the same amount of time to order a pizza on Saturday night, so stop whining LOL! I've always been nice to the staff and nurses and doctors and they are nice in return. When I lived out of the area, I had to see other doctors, and I can tell you that the doctors here are much much better, with one exception being Doctor Melendez who was my doctor in college who is now retired. I would rate Doctor Melendez and Doctor Craig equally fantastic.

The lady that was on Window 3 on Tuesday March 14 was very rude and was not cooperative at all! I…read morecame in at not knowing i needed an ID for my appointment with my grandmother (I was a new visiting patient) and she was very rude handling us telling us the information we needed. When trying to tell her what happened and what we could do to work it out she was very dismissive and had a horrible attitude. For sure will never be returning to this office and will for sure to make sure that many people know about this experience and this office and how they handle their patients. Whether we forgot to bring an ID, or did not know, your there to help so do your job.