I'll be honest--I hate going to the dentist. Always have. But my daughter referred me to Dr. Nina Kiani, and I'm so glad she did. From the moment I walked in, I felt at ease. Carmen, who runs the front office, is an absolute gem--always pleasant, professional, and kind. She truly sets the tone for the whole experience. The rest of the staff is just as wonderful--welcoming, patient, and attentive. Dr. Kiani is gentle, thorough, and takes the time to explain everything in a way that actually makes sense. For the first time in a long time, I'm not dreading my next dental visit. That says a lot. Highly recommend! read more

If you enjoy spending two hours at the dentist for a basic cleaning and getting aggressively upsold the entire time, this is the office for you. I had an appointment at 11:05, arrived on time, and wasn't even taken back to a chair until 12:05--with no explanation for the delay. After the cleaning, they forced me into another Invisalign scan--despite the fact that I've told them at every visit that I'm not interested. Then came the predictable upsell: fifteen minutes pushing cosmetic procedures disguised as "essential" for my dental health. Maybe if the office focused less on sales tactics and more on actual patient care and communication, they wouldn't be running an hour behind schedule. read more

HORRIBLE HORRIBLE HORRIBLE!!! She just wants ur money!! When I was pregnant she said I needed a root canal which I turned down. Good thing! I got evaluated by a legit dentist and turns out I didn't need that! Also didn't need the 6 cavities she said I needed to get done! I didn't have any cavities at all turns out... she did get me to do the Invisalign which I don't think I needed. Horrible office I would not recommend!!! read more

I cannot say enough wonderful things about this practice. I was extremely terrified of the pain and discomfort Associated with dental work. I was so scared that I avoided the dentist until I had no choice to go. at first, I needed meds to help with anxiety. However, Dr. Kiani and her fantastic staff totally reversed all of my fears. They explain everything in detail. They call you to reassure you about what's going to happen. When you're in the office everyone is so calm and warm. They work with you and go at your pace. The doctors are not rough, they're so gentle when they're doing procedures. I just had a root canal and I was so surprised when it was over. It was a breeze! I cannot tell you enough, PLEASE go to Dr. Kiani and her team. You won't regret it. read more

I went through the Invisalign treatment throughout Covid-19 and the staff, office and Dr Kiani could not have been more professional and helpful as well as extremely safe. I just finished up with my Invisalign and the process could not have been more simple. Through multiple visits Dr Kiani was able to make any adjustments in real time and in the end I'm so happy with my new smile! read more

Please do not go to Dr. Kiani. I was a patient of Dr. Kiani's for about 3 years and had gotten many services done-- fillings, root canal, crowns.. I have always taken very good care of my teeth, but unfortunately have soft teeth that are prone to problems. I stopped seeing Dr. Kiani when I moved from New York and went to the Tufts Dental School and became a patient there. They were shocked after seeing my initial x-rays. Just to name a few of many big problems they discovered: - Root canals were not finished complete with proper post construction - Brittle material was used for fillings that are not adequate for molars (which resulted in more fillings, and more tooth loss) - Crowns were made with faulty contact to my teeth and gum, which caused further decay underneath (and led to a future root canal) After this shocking and upsetting appointment at Tufts, I went to another dentist for an additional opinion, and they had an even more extreme reaction to the work done echoing all of the above, but also asking if I had gotten my work done somewhere outside of the US in a more "affordable country." I have since then spent tens of thousands of dollars on my teeth due to the terrible job done by Dr. Kiani, all the effected teeth being only the teeth she treated. I had contacted her office at one point with x-rays in hand asking for some kind of refund, and they rudely refused and did not seem surprised or concerned at all. I will say the staff was generally friendly when I was a patient, and there was no problem with any of the people I ran into at the practice-- but the job they do is just not acceptable. Seven years later I am dealing with the repercussions of seeing Dr. Kiani. It's been a very difficult, painful, and frustrating thing to go through. I really hope this review will help prevent others from going to Dr. Kiani. read more

Be very wary of dental work that they are telling you to get!! My teeth are not perfect and I know that, but I was told that I needed 3-4 root canals, crowns, posts, orthodontic work for a slight open bite, and a wisdom tooth removal. Take in mind I have ZERO discomfort/pain, and told them this. Upon being told all of this dental work would cost thousands of dollars WITH insurance, I informed them that there was no way I would be able to pay for that and that I would take care of it when it was uncomfortable/painful/if I ever have money. They gave me payment plans which were all still above my budget, and I wound up having to block their number because they called so frequently trying to get me in. I'm sure this was done out of concern for my dental health, but it felt very much like hounding for money they knew I didn't have. Today, I went to a different dentist to get a second opinion and upon examining my teeth, he said all I needed was one filling (maybe) and was FLOORED that I was told I needed so much work done. Long story short, GET A SECOND OPINION. This office made me so worried/anxious about my teeth that I was afraid to go to the dentist for months and it wound up being basically nothing. read more

Fantastic dentist and staff. My teeth were a mess and Dr Kiani patiently worked with me to straighten and repair. Love the office staff. So friendly and responsive. Love this practice ! read more

I was first recommended to Dr. Kiani by a former employee. I started off with cleaning and whitening and then was suggested I do Invisalign. At first I was skeptical but it was the best decision I made. I had a bad overbite and tiny gaps in my teeth but with Invisalign it straightened my teeth and has them looking even better than before. Dr. Kiani and her staff are extremely nice, gentle and they take care of you. I would recommend Dr. Kiani and her office to anyone whether it's a cleaning, whitening, check up or Invisalign. Thank you Dr. Kiani and staff! read more

I have been seeing Dr. Kiani for 15+ years. Both her and her staff are amazing. They are super warm, friendly and accommodating! From a routine cleaning, to a root canal, to Invisalign it has been a fantastic experience every step of the way! read more

Dr. Kiani and her team are amazing. They are very kind, extremely professional and transparently advise about costs and options upfront, without any surprises, unlike other places I've been to. Dr. Kiani did my Invisalign treatment and I'm extremely happy with it. She's very talented and so nice! She's been my favorite dentist. Also, I was relieved to be able to have an appointment during COVID-19 and felt really comfortable and safe at her office. Strongly recommend! read more

Strange practice indeed! Dedicated patient in spite of many misgivings concerning the treatment I needed vs what I received. Missed one appointment due to an unavoidable family emergency and received a dismissal letter. Patient for 3-4 years. The office seems to max out your annual insurance benefit after one visit and then you're held captive to continue to see them to complete their work - paying out of pocket. Good riddance. Carmen in the business office is outstanding. read more

I am a patient of Dr Kiani for over a year now. They give quality care with state of the art equipment. I have a lot of patience working at healthcare myself. I let it slip so many times, because I understand people have their bad days. But sometimes service is bad. Miscommunication among staff. Miscalculation on payments. Disorganized. I'm hopeful that they can get their ACT together. read more

Nina Kiani is the best. I had stopped getting treatment for several years because of fear and she has helped me overcome that. She is patient and gentle with me. Same goes for when I get cleanings, very patient and gentle. Carmen is amazing, ensuring all goes smoothly with paperwork, etc. I highly recommend Dr. Kiani. read more

I've been going to Dr. Nina Kiani for what seems like a decade now. I feel like I owe her a glowing review for her response to this Covid-19 crisis, along with being just a pretty amazing dentist. I recently had to go in for an emergency procedure and the amount of safety precautions she put in place in the office made me feel very safe and a little relieved for her and her team's well-being. Temperature checks, contactless payments, newly installed glass barriers, hand sanitizer everywhere and no shortage of PPE for the limited staff in the office. That's a bit sad because everyone on her team is always professional, sincere and nice even if you're terrified about whatever actual dental work you have to do that day. Over the years she's gotten my teeth healthy again and I'm now doing Invisalign. I definitely didn't have the straightest teeth and I can't believe the progress we've made. For the first time in years I want to smile more, even now. I honestly can't wait until this all goes back to normal, but it's nice to see that there's an office equipped to deal with a situation where you have to open your mouth... without a mask. read more

I have been a patient of Dr Kiani for a couple years now and I'm quite satisfied with the level of service and care I receive from her office. From the friendly staff that goes out of their way to make sure your comfortable and up to speed with insurance coverage etc, to the dilligent hygienists always ready to share tips and provide thorough cleanings, this place is great. Dr Kiani has a warm personality so you can feel relaxed no matter what condition your teeth are in. She always thinks ahead and calls out things that are important and truly cares about how your feeling pre and post procedure. Highly recommend! read more

After another good experience with my new dentist I had to post this..... I went to this office for close to a decade, originally due to it being minutes from an old office and a few former coworkers had been patients. Dr. Kiani is really nice, seems to know her stuff (what would I know if she did or not), and the staff is friendly. That being said, over the past 10 years I only had 2 or 3 cleanings where they found nothing wrong. Either I was told to buy some procedure that would help me avoid gum disease (I didn't), or I had to buy a bite plate to stop grinding for $300 ( I did), or a filling had to be redone. Eventually I asked what was wrong that they had to replace a filling they were responsible for a year later, and why do I have to pay for it...."because you grind" - which was the go-to answer. Even then, aren't the fillings built to hold up? Considering they're in your mouth and responsible for mashing food, chewing gum, hard candies, etc etc...you'd think they would hold up at least a few years from grinding. (To be fair, I must point out that the last couple of years I saw Dr. Kiani 2, maybe 3 times and one of her partners (the bald guy) did most of the diagnosing). My last visit I was told that I had to get a filling on the side of one of my teeth....it wasn't a cavity, but they were concerned that it could form into something worse. Whatever that was, I couldn't get an explanation. I made the appt and by the time I was off the elevator I decided that I wasn't going back. I found a new dentist. After my first cleaning, all went well. She didn't point out any of the "problems" that Kiani's office did. When I mentioned to her what they had told me at my most recent appointment and over the years, she didn't know whether to laugh or be embarrassed for he profession. Pardon the hyperbole, but this office is more or less a bunch of crooks that perform unnecessary procedures, without caring that they are taking your money and your time. read more

The office coordinator, Carmen, is so friendly and inviting that its hard not to already have a smile before the cleaning! I do not know the Dental Assistants name, but she is always thorough and helps answering any questions. Dr Kiani is very nice and makes the process of the dentist not as bad as we all imagine. i have recommended this office to several friends and we all agree they are a great staff! read more

I'm not understanding the two negative reviews here. Everyone in this office is great! I've been coming here for five years since my sister recommended them to me (this was our childhood dentist's office) and have never had a problem. I always set up my appointments during my lunch hours so I never have to wait. I think the longest time I've ever waited to be called was 10 minutes. Lauren is the dental hygienist and I hope she never moves like she said she eventually would. She's the one who introduced me to electric toothbrushes and I've never looked back to the regular toothbrushes again. Unlike my former dentist, she always explains what she's going to do first before she does it so I'm aware. Carmen is the sweetest. Any problems with your insurance, she'll take care of it the best she can. As soon as I come in, I always get such a greeting. One would think we were BFFs. (I jokingly considered us to be since I was there almost each week at some point.) Dr. Kiani is very sweet. She has never pushed any procedure on me if I didn't want it. One day my filling came out and she took me in the same day I called. I think I've had every major dental procedure done here and have met the other oral surgeons and they were both very nice as well. I recommend this place to anyone needing a new dentist! read more

Procedures I've had done over the years: *Bridge *Cavities *Crown *Bridge *Root Canals *Routine Cleaning *Whitening Pros: + Lauren (Periodontist) - I don't know how she does it, but she's got the magic touch. She does the cleaning thoroughly, yet without pain. She's also an awesome person. + Rosa (Front Desk) - Superwoman. Possibly the only 'constant' at this dental office. She gets billing done correctly, without error, and offers flexible schedule. Carmen actually made more than a few mistakes with the bill, and they had to get fixed by Rosa several times. If it wasn't for her and how much my wife liked Rosa, I would have left Dr. Kiani's office a long time ago. Cons: - Spams (e-mails, texts) - Excess amount of x-rays - 20-40 minutes or so wait time from the time of appointment. - A lot of billing errors. - Quite a number of sales pitches. - Constant change with dentists and periodontists. - Even at request of a specific dentist/periodontist, I would get a different one. - Painful handling by some dentists/periodontists. - No on-site lab (which means weeks of wait plus multiple visits) - Unavailability of appointment for cavity which led to root canal. - Composite resin filling that fell out within a year. - Improper treatments (treatments that wouldn't last - bridge over implant) - Double taps (working on same area twice) read more

My first medical visit in NYC was here at my dentists office. I felt incredibly safe as they have thoroughly maintained a healthy clean environment with a commercial sized air filtration system right next to the patients chair. All personnel where head to toe coverings; including masks, goggles, face shields, and gloves. They continue to wipe down everything and check each patient upon entering the office. It's a comforting and refreshing environment to be in knowing they are taking the appropriate precautions necessary to protect themselves and the patients that come in. On top of all that I walked out with a great cleaning and check up on my teeth!!! read more

Long time customer. Greeted at the door by a warm friendly group of staff. They provide a sense of comfort with every visit. I would recomend everyone come check them out read more

Nina Kiani, DDS - How could you not love this place when you are greeted with a huge smile. - Cosmetic Dentists Near Me - New York, New York

Fantastic doctor and I had a great experience with Invisalign. Finally finished and while it takes a long time the staff was super patient and helpful and as always very professional. Highly recommend Dr Kiani and her staff, always a joy coming to the office and being greeted with smiles! read more

I came to Dr. Kiani for years until the day she suggested a temporary root canal over a crown. The coin dropped for me - for years, I was subjected to unnecessary procedures (and co-pays). I should have realized that when I would get a letter from them at the end of every year re my unused dental benefit. Shouldn't the driver for a procedure be what you need, and not what insurance covers? Do yourself a favor and go to one of the other thousands of dentists in midtown. read more

Ive been coming to Dr. Kiani for years. She recommended i get invisalign due to my teeth shifting. There was absolutely no pressure!!! She wanted to give me all the necessary information. Thankfully with my insurance it was able to cover most of it. I went ahead with the procedure. Really smooth and fhe results are worthwhile. Thank you Dr. Kiani! I can smile with confidence. read more

Best dentist ever. Explains everything well and makes sure you are comfortable throughout the treatment. Highly recommended

Update: finished my invisalign and love the results. The best part about doing it here was that they worked with me on a payment schedule that then let me use it toward my FSA over two calendar years, saving me tons. I love their texting system to confirm appointments, and everything is digital now! Carmen continues to be a delight to work with. read more

Keep in mind that Dr. Kiani and her staff offer a $5 Starbucks gift card to any client that writes a 5 star, positive Yelp review.

Luck has a twisted sense of humor, especially when it comes to me! So this morning, the subway train I was on had a sudden rough jolt, and me half asleep did not have speedy response to place my hands in front of my face as my teeth met the pole. I ended up chipping one of my maxillary lateral incisors. This was a minor emergency and I was lucky to be seen right away after explaining my situation. Thankfully the damage caused by my impact did not reach my dentin and so I felt no pain outside the tiny pinch of the needle for the numbing agent. Dr. Kim and Shahnoza had great bedside manner and exhibited fineness in their work. The procedure took about 20-25 minutes. The front desk was full of friendly faces, but per other comments, I was pitched things like future visits. Overall I was met with a warm atmosphere and a skilled dental team. Thank you for your help. read more

I had been searching in vain for a dentist in NYC for several years. At the recommendation of a friend, I decided to try going to Dr. Kiani. I think I can easily say that I have found THE dentist for me for as long as I live in NYC. Making appointments has consistently been an easy process. Her staff and assistants are unfailingly friendly and helpful, and go out of their way to ensure that I am comfortable and at ease. The offices are clean and well-maintained. Her equipment is very up-to-date (in fact, her equipment surpasses that in almost every dental office I have been to). And Dr. Kiani herself is very calming, showing confidence and knowledge while remaining accommodating, empathetic, and friendly. I have nothing but praise for Dr. Kiani and her staff, and I would unhesitatingly recommend her to all of my friends. read more

I want to make it short in here. Their service quality really needs improvement. I'm an Asian who traveled to China from 2020 Jan 4th to Jan17th, and I was back in USA at the 2020 Jan 18th. At the time, under the influence of the virus outbreak, my company enforced me to do a 14-days self-quarantine which was understandable, then I was cleared and went my to office. Now, at today's date, 2020 March 12th, I'm posting this review in here, because today i was rejected by this office due to the reason that they worry I'm a disease carrier. If that's it, I would truly understand them however they really did a TERRIBLE customer service and this is the reason why this 1-star review is here, not for the rejection but for how they handle things. I did not get a notice in prior that they will reject people who "recently" travelled to China, and I had no idea what did they mean by "recent", 2 weeks? 1 month? 2 months? Half year?? Because I'm cleared for 2 months at this point, so their "recent"definition seems broader. I had no idea, then I spent 1 hour on the way to see them because I had an appointment and they didn't tell me about their new virus policy. In 3 minutes after i stepped into their office, I received a reply as following: due to the safety concerns of our staff, we have to decline you on this appointment, I'm sorry but do you understand? This is like a joke. Like I had nothing else to do in the Wednesday morning of 10:30 am but just to spend my time on traveling back and forth to receive a shut-out? Very very very unprofessional and inappropriate. AND THEN, they didn't even care to do some make up plans with me, for instance, reschedule another date in the future, or at least be kind to say maybe after a period of time when the corona virus things settle down, that I'm welcome to reach out to them again. Nothing. All the response I got was sorry we cant serve you, goodbye. Basically it was like suggesting I'd better never come back, they don't want any of mine business here, go get lost. Ridiculously rude, right? Anyway, that's all I'm gonna say. I believe they are not bad people and I believe they have qualify medical skills, but they need to have improvements lol, that's why other clinic have 4.0+ rating and this office only have 3.5. read more

I have been seeing Dr. Kiani for 12+ years off and on because there was a point my dental insurance wasn't accepted at her practice so I went elsewhere (several different dentists between Queens, Manhattan, and Long Island) and everytime no matter the procedure (simple cleaning or a filling) left much to be desired. It's hard to find a good dentist where the entire team is spectacular. The specialist that comes into her practice are wonderful as I am sure they are vetted by Dr. Kiani and never had any issues with any work. I have had so much dental work (thanks genetics) that I can honestly say that I vouch for all their services. The other best part about this practice is their admin staff. They actually break down your cost, do the leg work for insurance, and talk you through all out of pocket cost. Nobody is pushy with services or product. The most Dr. Kiani might tell you is I would recommend you do x,y,z and explain thoroughly and leave you to make your decision (I have sat on a root canal recommendation for about 7 years! Lol and I finally had no choice). Currently I am doing Invisalign with Dr. Kiani and I am so happy with my results. The dental hygienist Sara (Surish?) Is spectacular!! She's also very knowledgeable. I cannot recommend this dental practice highly enough. read more

Wow- Don't let this prime location, clean office, and quirky receptionists fool you. The moment I got in the chair for a cleaning I was being pushed pushed pushed, sold sold sold for all the things I need for my teeth. Hygienist kept pushing their orthodontics. I had orthodontics work for 18 years. My teeth are almost perfect. I have had one slight movement of one tooth because I don't wear a bottom retainer anymore, guess what, my choice, but they kept implying like I need to straighten them. Also when I said I have a mouth guard- custom made by my orthodontist, they doubted the quality and were pushing me to have a new one for $350+ When I am being sold immediately for cosmetic BS I lose trust and they lose credibility as an honest practice. I should have known not to go back for a cavity filling because go figure they quoted me that I need an entire root canal and post etc etc crown 900+ dollar quote WITH MY INSURANCE. They try to maximize the most out of your insurance with visits. I have never had a cavity in my life nor was in any pain! So the extreme diagnosis was a classic dentist scam. I sent my xrays to my family dentist back in California AND went to another dentist in Brooklyn who took new xrays and they BOTH said my tooth was fine with just the temp filling. The best part is when I doubted my diagnosis they tried to get me in the office TWO more times to meet with the Endodontist because they said they couldn't just finish the cavity with a perm filling without the Endodontist's input and that if the new diagnosis was just to complete it that they would need me to come in AGAIN. What a waste of time!!! Who has time to go to the dentist 4 times for just a cavity?? Best part is receiving their promo emails for a root canal. pfffffffffft as if a root canal is an option that you need to wait for a sale coupon with. It's a must when you are actually in pain!!!!!!! read more

I've become very frustrated with this dentist and will not be going back anymore. First, despite me always showing up on-time to my appointments I consistently have to wait for a long time to get my cleaning and check-up. I wouldn't complain if the wait is 5-10 minutes but I've had to wait more than 30 minutes on several occasions. I've voiced my displeasure over this and they really haven't given a damn. Second, every time I come here they try to take several x-rays of my mouth. I have never had a cavity or problems with my teeth so I started refusing these pesky x-rays. I don't feel like I should expose myself to repeated radiation without a good medical reason and the x-rays are very uncomfortable. It sure feels like they are just trying to ring up my insurance company's bill. I won't be back. read more

Dr. Nina Kiani and her entire team were absolutely terrific! This was the first time I had been to the dentist in quite some time, and all of my fears were left at the door! The team explained to my deductibles, copays, scheduling, and everything in between. I was able to see photos of my teeth and actual understand what the problems I may have. The team explains all payments in such an easy to understand manner. This is a dentist office you can trust!! read more

Dr. Kiani is very professional and makes the experience as easy as possible. Everyone is the office is very friendly and helpful. And the dental work was great. read more

I've been thinking about leaving this review for a while, but the email I got from this office today reminding me exactly how much money I have left to spend on dentistry this year based on my insurance policy really pushed me over the edge. While everyone at this office was perfectly nice (the women at the front desk are totally fantastic) and seemed to be fine dentists/hygienists (although like one yelper below, I question the quality of one of my fillings), I have NEVER experienced the kind of "up-sell" in medical services that I did at this office. After taking an endless number of x-rays and much quicker cleaning, I had 2 additional treatments pushed on me aggressively, and was forced to watch irritating promotional videos (one clearly produced by invisilign) so that I could understand just how NECESSARY they were to avoid all sorts of problems for the rest of my life. And then I was told I had an ungodly number of cavities. And of course, I was asked if I was interested in some other cosmetic treatments as well. While I know my teeth and gums are not perfect, I have never had another dentist even mention these "necessary" expensive dental procedures to me. The icing on the cake was at the end, when the receptionist tried to schedule me for all of my follow-up treatments, and I tried to hold back tears as she explained to me how much money it was all going to cost and how little of it my insurance would cover. I felt bad for her actually--she was very kind and just doing her job. Perhaps this practices genuinely believes that they are preventing dental disaster for folks like me, but I left feeling like they were only interested in getting paid. read more

Dr. Kiani, Carmen and staff have been excellent to deal with on all aspects of my dental care. From my first "emergency" visit, where I was immediately brought in as a new patient and given priority care attention, to many visits later, where the same level of attention and care is always given. I am glad to have made the choice to be a patient here. Appointments are punctual and office hours are usually available with my schedule. read more

She is a great dentist. Very caring and is always on top of making sure her patients are taking excellent care of their teeth. Her staff members are very friendly and always make you feel welcome whenever you arrive. All my appointments were on time, never had to wait for an unreasonable amount of time. I definitely recommend her if you are looking for a good dentist in the midtown area. read more

Dr Nina is super fast and helpful! this is my second visit and the service was impeccable. The other bonus also involves her amazing team members. Everyone is very attentive and truly care about their patients! I always feel so comfortable and cozy when I visit! Thank you Dr Nina and your team for everything you do! read more