Dr. Reynolds is no longer at this location and left the medical group under my HMO plan. He was a…read moregreat doctor in terms of his knowledge and ability to assess problems quickly. I also liked his cool, laid back hippie attitude. However, he was terrible at following up or calling back his patients. I thought it was just me, but my coworker who recommended this doctor, also had the same issue. I was anxiously waiting for results of my MRI scan but he never called me back. I just ended up getting it directly from the lab. When I went to see him for analysis of the results, he was missing some of the results. He promised he would contact the lab and call me back but that never happened. There were several other doctors at the facility but it seemed like everyone wanted to see Dr. Reynolds. As a result it was very difficult to get an appointment with him. On my last visit I had to wait more than a month to get an appointment. I thought about looking him up to see which medical group he moved to, but I don't think I want to have him as my primary care physician since he's unreliable.

Avoid the Saturday clinic sessions....you will never be called...told me to wait in the car...I…read morewaited till cobwebs started to form..

Dr. Norcross was my doctor for a few years, unfortunately my insurance changed and I was not able…read moreto see him anymore. He was an excellent doctor, provided outstanding care because of how knowledgeable he is; and although most won't appreciate this part of his practice, he had residents shadowing him some times, which to me, that demonstrated that the great care he provided was also being taught to new doctors. Thank YOU

Dr. Norcross is a wonderful physician! He's brilliant, empathetic and kind - a caring staple of the…read moreNaples/Long Beach community. He'll take good care of you, whether you're in need of health improvement or maintenance.

I feel so blessed to have Dr. Fields as my Primary Care doctor. She is always kind and listens…read moreclosely to what I am saying. I have always felt that she will do her ultimate best in terms of my care. She demonstrates a clear understanding of what is troubling me and seems to always know what is needed in that situation. I am so fortunate to have her as my doctor. Susan Saint

Dr. Carrie Fields is very accommodating and explain to me everything with clarity. A strong…read morepersonality but has a good heart. I met her for the 3rd time to follow up my health issue and she is trying to hep me lower my cholesterol and give me some tips or advice on what she thinks may help me. Even if she is busy with her work she had time to informed me about my lab results and everything though yeah, its natural... find her easy to talk to. Thank you for the service . I appreciate your concern. God bless you.

Do not see this Dr. if you're a female! He was my primary around 2007. This Dr. shamed me for…read morecertain medical procedures I came in for, procedures related to being female. His words were so damaging, I still think about it now. FEMALES DO NOT USE THIS DR.

First off- I rarely write bad reviews because I think they're usually just grumpy people being…read moregrumpy. However the ratings on this office were very misleading so I felt compelled to get real. PROS: I will say that this office got me into an appointment relatively quickly. The staff was friendly and I didn't have to sit in the waiting room for very long at all. CONS: There were a few things that really troubled me at this office. You're greeted with a sign on the wall that says they charge $10 (cash only) if you need blood drawn. That seemed weird to me, partially since they take credit cards for everything else. But I know that if you have blood drawn at a lab they charge a copay, so I shrugged it off. I also had to sign a bunch of paperwork informing me that "due to rising costs," his office would charge as much as $100 to have the doctor sign paperwork for things ranging from handicap placards to doctor notes pertaining to legal proceedings. I have never heard of charging $$ for a doctor's note, and thought the prices were extremely high for something most doctors do for free. I had gone into my appointment with debilitating chest pain which I'd had for 2 weeks, and I had been to an Urgent Care facility and to the ER for it. There, they did EKGs and X-rays but were unable to determine what was wrong without further testing. Some background: I had a tumor in 2009, which was partially removed but there is still some (benign) tissue in my mediastinal (chest) cavity. My surgeon recommended that I have CT scans regularly to monitor the leftover tissue. I brought my medical record to my appointment, as well as the paperwork from my recent Urgent Care and ER visits. Dr. Nash had zero interest in looking through my paperwork. I told him about my tumor, but he immediately brushed it off and said that he was sure that I just tweaked something at the gym. Then he asked me whether I was up-to-date on my gynecologist exams. Wait, what? It was my first appointment with him, but that hardly seemed relevant to my chest pain that I was so obviously concerned about. He kept reiterating that he needed to know that I had been going to the OBGyn regularly, and that I needed to have my medical records transferred over to prove this. I understand needing those records, but it was especially strange since I had all of my records in-hand, and he wouldn't look at them. I had hoped to have him refer me for a CT Scan so that I could (A) Keep my scans up to date and (B) See if the pain was related to my tumor. I mentioned this to Dr. Nash and he said that he wasn't sure my insurance would approve a CT Scan, despite the fact that I have a pre-existing condition, a doctor recommendation, am having chest pain, and have been getting scans for the past 5 years. His instructions were to have his office request my records so that he could determine if we would be able to move forward with my scan. Honestly- if my insurance won't cover me to get scans to check up on a tumor in my chest- I would be horrified. Not to mention that I have been doing this for years and never had a problem getting approval. Dr. Nash recommended that I just keep taking 1200 mg of Ibuprofen every day until the pain went away. After my appointment, I filled out a medical records request form and submitted it to his receptionist. She thanked me and sent me on my way, and I got out to the parking lot before I returned and asked "Uh... don't you need my copay??" So I paid and left. Three weeks later, I called to check on the status of my medical records request and was told that they would call me in ten minutes. Literally an hour after sitting by my phone, I called back again and was told that they could not find the paperwork that I handed his receptionist, and that I would need to resubmit the request. I have been taking Ibuprofen for 3 weeks and finally just changed my PCP because I'm not willing to keep taking medicine to mask symptoms that could be a HUGE deal, rather than my having my doctor investigate the root cause.

After at least two years of chronic back pain and seen at least couple of orthopedic doctors…read more(pretty well known) I went to doctor Rutledge. He had me walk few steps back and forth and said that he thought my right leg is a bit shorter. I went and got an X-ray done where they measure your legs and he was right my leg was shorter. For that I had to buy some inserts for my shoe and felt much more balanced. I had an ankle surgery due to three broken bones 15 years earlier where they planted two plates and at least 10 screws I was told and that caused my leg to be shorter. Ultimately it caused my spine to develop a slight scoliosis which effected my vertebrae to be misaligned and cause pain. I'm currently on prolotherapy and Osteopathic manipulative treatment, also doing some exercise at home and no longer taking pain killers. Dr Rutledge has made my life so much better. He is a very talented doctor and a great human being. Always kind and very reasonable. I highly recommend him.

Excellent experience. Staff was great and physician even better. Dr Rutledge gave me the most…read morecareful exam I have ever had. He listens carefully and seeks to find the underlying causes for my symptoms. His knowledge of physiology and bio chemistry were impressive. As a result, he ordered several tests and on my second visit was able to explain the results carefully with me and prescribe medications, supplements and life style changes that made sense. I would highly recommend him.

Dr Kiss is kind, patient, warm hearted, funny and extremely empathetic. She is always inviting and…read moreunderstanding when we come into the office. She has treated my son for years at our local dr's office and I would HIGHLY recommend her! Best of luck in your new practice Dr. Kiss. Dylan and I hope to see you soon!

She is the most caring & diligent Doctor I know. We need more doctors like her. She was our family…read moreDoctor for me & my kids for 3-4 years & we all love her. Unfortunately she left that practice, we were all heartbroken to hear she left. I wish her luck in her new practice.

Dr. Castillo is one of a kind! I usually HATE Doctors and would almost rather die than have to deal…read morewith them, but Odrin Castillo is different. My first visit with him was on the phone and when I hung up I had a feeling I might have finally found my doctor. Have seen him in the office a few times since and I was right, I did find my doctor. No one has a better bedside manner than he does! He has proven consistently that he has my back 100%. Although he's had to give me news that I didn't want to hear at times, he's also helped me turn the negative things around. He has an uncanny way of getting me to do things that other doctors couldn't. He's encouraging, caring and empathetic. He understands that ultimately it's the patient's decision to decide what works for them. His response time is unheard of. I sent him a request for a referral this afternoon and a couple of hours later, he had not only processed the request, but I received the approval. His communication skills are outstanding! He is so down to earth, friendly and easy to talk to. He's patient and takes the time to explain what I don't understand and answer all my questions. I have OCD and am on the Spectrum, so I'm very intuitive and see people's true intentions, character and personality. Dr. Castillo is genuine. He's the real thing, and anyone who is lucky enough to be his patient should be mighty thankful. I know I am. I hope Memorial Care understands what a gem they have!

From the owner: MemorialCare Medical Group is an award-winning team of health care professionals dedicated to…read moreproviding quality, compassionate care to communities in southern Los Angeles and Orange counties. Addressing the needs of patients of all ages, MemorialCare Medical Group offers a broad scope of multi-specialty services, including primary care, specialty and ancillary care, outpatient surgical services, imaging services and urgent care. When you choose one of our trusted doctors, you're choosing experience. MemorialCare Medical Group has the tools, teams and compassion it takes to support you through all stages of life.

Dr. Lin has really helped me with my sore neck, shoulders and upper back. I appreciate the pain…read morerelief.

Dr. Lin took care of my mother and father, who became residents at Belmont Village at age 97. Dr…read more Lin always spent a lot of time with them, talking about their concerns and answering all my mother's questions. He frequently reached out to me, their daughter, to provide updates and discuss concerns, and responded quickly to both texts and phone calls. He had a good working relationship with the Belmont nurse's team, and effectively coordinated their care. He was especially helpful when my mother went into the hospital a few years ago, working with the hospital and with me to get her released faster and continue her care in her residence, and later with discussing hospice care. Most importantly, my mother LIKED him, trusted him, and listened to him, which was not always easy to achieve. Thank heaven for Dr. Lin!

I have the most amazing experience every time I see my pain management specialist Dr. Henry Lee!…read moreThe staff is incredible they make you feel so welcomed and they have great camaraderie amongst each other so the atmosphere is always pleasant, you can tell they love their job & boss its reflected how they treat us patients. I've experienced a lot of discrimination & racism in health care, so its very relaxing when you can let your guard down because you have a very understanding doctor who cares, listens, & addresses all your needs & concerns you have. I recommend Dr. Lee to everyone but especially to black women & men because we are discriminated in health care at alarming rates. You will not find that here at all! Highly highly recommended. You will not be disappointed!!!

I have had a problem with my right shoulder for several years now. After seeing my pcp and my…read moreRheumatologist I was referred to a pain management office and this is where I had the opportunity to meet Mr. Lee and his interns. When I had my initial with Mr Lee he wanted me to try physical therapy. While doing physical therapy there was just this pain that would not subside. Mr. Lee did an mri and ultrasound and found a tear along with bursitis, tendinitis. So he and I decided I'd try the shot. There is minimal pain. I'm thankful for that.

Dr. Mena is a wonderful doctor who takes his time and really listens to his patients. If you want…read morequality care and a doctor who truly cares for his patients and their health go see Dr. Mena.

Very satisfying experience i have been going for sometime now several years ago I thought my…read moredaughter was going to die and he brought her around . Through his knowledge and experience he knew exactly what she needed . After test and test from other doctors they couldn't find what was truly wrong but he did . I can always go to him with a problem and he knows what to do. If you are looking for a good Doctor he is your person.