I entered this store with a goal of purchasing well-fitting walking shoes for a two week vacation…read morethat will involve lots of daily walking. I had the pleasure of meeting and receiving assistance from Brian. He is very knowledgeable and low key. For the first time, I had my feet scanned and he recommended the New Balance 960s. They fit great. They fit even better with insoles; Brian explained the benefits of swapping out insoles while traveling. Then I saw a cute pair of Dansko closed toe sandals. Tried those and they were perfect. And then I bought a Baggallini cross-body purse. Got a big discount on the purse, a discount for buying the insoles, and a great price on both pairs of shoes. This store has a small but purposeful selection. I really enjoyed my first visit and will be back!

My second time trying to shop here after a negative experience several years ago. I thought I'd…read moregive it another shot. I showed up on a Monday around 1:45 pm to look at shoes and there was a note on the door that said "out to lunch, back at 3 pm". I saw a couple people standing inside so I waved to them to see what was up. A young woman peeked her head out to let me know she was going on lunch, but she was extremely rude to me unfortunately. She suggested I hang out in the area and come back in an hour, but I just left and went back home. Partly because it's located on a super crowded street with a bunch of college kids, fast food chains, and smoke shops, but also because the employee was so rude I didn't want to work with her. They lost a potential customer that day. If you business closes in the middle of open hours for an hour plus lunch, why not list that in your hours online? It might save people from wasting their time.

I have not been to Fourth Street in some time and forgot how awesome it is. Bows and Arrows has a…read moregreat selection of well chosen clothing items and footwear. I bought the new Jack Purcell first string shoe online and picked it up at the store. The gentleman helping me was very knowledgeable and friendly. The store has a great vibe. I'm glad I had the experience of visiting the store and Fourth Street. It was very nice to try the shoes on in person versus buying online which since moving to the suburbs I am often guilty of. The shopping experience and at Bows and Arrows in particular is still best and most satisfying way to buy clothing.

Weird vibes in this store. No one greets you upon arrival, even if you're the sole customer. It's…read moreso odd, anti-customer service. The selection of pieces in the store is good, but the level of customer service and even simple acknowledgement is non-existent. This makes you not want to support the store. I've gone in several times and have never once been greeted or acknowledged. I've made several attempts, thinking it was a staffing or individual oversight; it's the whole team. No good. The lack of interaction is actually the opposite in all other stores in the area, and this location is still relatively new. Not a fitting representation of 4th street, which is a neighborly energy.

Was lindas birthday 82 and decided buy some sandals to b able show off pedicure …read more Went into this shop...walk shop and found a perfect pair...our sales team..ms yevette and ms Stephanie were very helpful and delightful. They brought out several different styles and we found one that was perfect....WHAT A BIG SELECTION they have. We recommend this place...5 STARS. thank you gang! Linda fisher

Helpful staff that can provide suggestions based on your needs. Some of the brand selection is hard…read moreto find nearby. For quality shoes, very good choice.

Lots of parking in this small shopping center. I am here to…read morereturn a pair of shoes that are too small. No problem with returns. I was waited on promptly and got fitted for a bigger size shoe without hassle. I had custom orthotics that I bought with the original shoe. I was told that my orthotic would be too small for the new shoe. They promptly made me a new bigger orthotic at no cost. Thank goodness for no hassle VIP membership I purchased. I appreciate the excellent customer service provided by Gabriel and Samuel. These guys are well trained with making it hassle free for me. Yes, I could buy shoes elsewhere, but with flat , senior feet, I want to be sure I get the proper fit. My only sad comment wss that they did not have my shoe size in stock and they will ship it to me. This happened to me last time too. They had to ship the shoe to me.

Updating this review to a one star because of their shady membership business practice. We never…read moresigned up for the membership ourselves and gave the points to a family member that shopped here often. When the billing cycle came we were charged the highest membership level under our own name on our card. When we tried to call customer service to cancel they basically told us there wasn't anything they could do and we had to dispute it through the credit card company. If you need a fitting use their free service and take your business elsewhere. You can find better color options, customer service, and even products at competitors without worrying about membership fees.

Everything is great with the physical therapist Stuart. He is kind and is highly knowledgeable with…read morefoot, ankle, and shoulder injuries. My only recommendations is that they update the retail store as well as physical therapy area as both are dated and in need of updating. Still a 5 star.

I cannot say enough good things about LaFoot in Berkeley…read more My brother manages a grocery store and is on his feet all day. Recently he started having significant foot pain. As a nurse who has dealt with bone spurs and plantar fasciitis myself, I immediately told him he needed to address it -- both by resting and by investing in proper shoes. I've been trying to convince him to upgrade his footwear for years! I found LaFoot while scrolling Yelp. The name caught my attention, and when I read that it's owned by a physical therapist and staffed with students/residents in orthopedics and foot care, I knew this wasn't just a regular shoe store -- this was going to be different. From the moment we walked in, we were impressed. Parking was easy (even on a busy day), and we were greeted by a tall, slender young man with glasses who introduced himself as a kinesiologist (I'm so sorry I didn't catch his name!). He was professional, attentive, and incredibly knowledgeable. He had my brother remove his shoes and socks, observed his gait by having him walk up and down the hallway, and even demonstrated how my brother's current shoes were too flexible by twisting them. Then he brought out a Brooks shoe and showed us the difference in structure -- it barely twisted at all. He explained why that stability matters. They measured his feet the old-school way with a sizing device to ensure a precise fit. They also noticed that my brother's feet turn slightly inward when he walks, which likely contributed to his pain. What I really appreciated was how they used a skeletal foot model with bands to visually demonstrate what was happening. For visual learners, this was incredibly helpful and made everything make sense. When my brother tried on the recommended shoes, he immediately said, "Oh my God, these make such a huge difference." That alone told me we were in the right place. The exact color he wanted wasn't in stock, but they ordered it and had it shipped to his home within a few days -- seamless process. Yes, the shoes were $154. But when you consider the amount of time he spends standing and walking, and the importance of preventing long-term foot issues, that is absolutely worth it. Your health and comfort are not the place to cut corners. The professionalism, the education, the attention to detail, and the way they truly listened -- both to my brother and to me -- really stood out. This isn't just a shoe store; it's an experience rooted in understanding foot health. We left feeling confident, informed, and genuinely impressed. Highly recommend.

Excellent European style comfort shoes that I could wear and walk in right away. The prices were…read morereasonable and the selection covered a wide variety of styles. The people who work here are helpful and treated everyone like a customer. I might be a bit younger than the average customer for these types of stores, but really if someone is walking into a comfort shoe store, they aren't typically "just browsing." I have found great shoes at the Walk Shop but frankly feel embarrassed walking in there because I will be flat out ignored until I ask for help. When I entered this store, I was seen and greeted and was asked what I was looking for and was shown the different lines. I needed extra holes punched into the straps, and the person working there immediately suggested it as something she could do. I am happy to find a great shoe shop with both great product and professional staff.

Personalized customer service. Great selection of comfortable shoes, especially Danskos. They…read morerarely have sales which presents a bit of a challenge but they shoes are high quality.

We came here because my son's teacher recommended Tsukihoshi shoes, which are these shoes made in…read moreJapan. Supposedly, they fit well and are comfortable and easy to put on for young toddlers. My son seems to like them. I think this store is the only place in the East Bay that sells them. The salesman there was very thorough and helped pick out the right size for my son.

I appreciate the selection of comfortable shoes and the great Service offered by the staff there!!read more

Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

A one star rating is harsh ... but as my neck hurts, I feel it's justified…read more I rented a wetsuit for today's Sunday Alcatraz Open. The neck chafing: however, the wetsuit I got scratched the right side of my neck, and it hurts. The irony is after the swim, I realized that a wetsuit isn't really needed: warm water at 64 degrees with great weather - but I won't know in advance. I hope they either fix it or retire it. Otherwise,I'd give it a five star. Housed in an old rink. Very pleasant with excellent service.

Amazing and quick service! I needed a belt shortened, and staff were very helpful. Process took…read moreless than 10 minutes.

Great customer service! Needed some holes punched in my leather bag strap and he did a good job in…read moreno time and at no cost. Thank you!

Love this place for shoes! Have only bought shoes here. The shoe department is upstairs in the…read moreback. Have been back for shoes three or four times and it's always been a great experience. The manager lady is super sweet and everyone is helpful. They have everything from quality brands to cheap knockoffs, trendy styles to classics. I can be pretty indecisive and waver over a decision for a long time but they are very accommodating and never make me feel rushed.

A real gem in Berkeley. Great styles and excellent location! I've been coming here for years.read more