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    Nic's Toggery

    4.4 (9 reviews)
    PriceyFashion
    Open 10:00 am - 4:00 pm

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    Hayley Lauren Couture

    Hayley Lauren Couture

    2.0(4 reviews)
    0.3 mi

    DONT TAKE YOUR WEDDING DRESS HERE!! Took my wedding dress to…read moreHayley for alterations. She works out of her home which has a strong odor of pets. When I went inside there was a roach in the room where she keeps all the wedding dresses. When I picked my dress up and tried it on at home I noticed some details that I am extremely unhappy about ( see photos ) The fabric is bubbling at the bottom, there are stitch marks at the bottom of the dress where she hemmed it and then took the hem out, there is a snag in the fabric under the arm, the slip underneath wasn't hemmed properly, and there is dirt on the bottom of my dress. These alterations cost $500!! This quality of workmanship is not worth this amount. When I asked her for a refund she told me I could bring my dress back to have her steam and press the fabric and discuss the matter further. After my experience I wouldn't in a million years take my dress back to her. Hoping I can save another bride from the depression and anger this has caused me.

    Use her at your own risk. Hayley was recommended to me by the shop where I purchased my bridal…read moregown. She had me come in for 2 fittings. I had to initiate the second fitting because I never heard back from her after the first one, even though my dress was finished when I called. At the last fitting she told me she would finish all the sewing and then send it out for cleaning with a company that she gets a discount with. The arrangement was for the cleaned dress to be shipped directly to my parents' house in the city where my wedding would be held. The week before my wedding, my parents still had not received my dress, so I called Hayley. She told me that my dress had just arrived to her shop that day (what a coincidence) and that the cleaners had accidentally sent it back to her instead of to the agreed upon address. I picked up the dress from her shop and she offered to let me try it on again, which I declined because I didn't want to dirty the "clean" dress. That was a HUGE mistake. I took my dress down to the town I was getting married in and ended up trying it on 2 days before my wedding (my mom insisted), just to be sure everything was ok. When I tried it on, we both cried. It had not been cleaned - there was dirt on the bottom and it literally smelled like Febreeze had been sprayed on it. The seams were messy and bulky. Instead of removing fabric, she sewed it together in a giant chunk. The ribbon was cut, but not finished, so it was fraying. Worst yet, there was a HUGE hole on the inside. I'm not kidding. When I contacted Hayley, she refused to take any responsibility for it, blaming the cleaning people. I know it never went to the cleaning people. This is a speculation, but I think she forgot about sending it and tried to play it off as an accident that it was shipped back to her. We ended up having her refund us for the cleaning as well as refund us for having another seamstress do an emergency alteration the DAY BEFORE my wedding. The only good thing I can say is that she did not fight us on the refund, but still NEVER took responsibility for the mistakes and never owned up to not having my dress cleaned. The refund check took a month to receive from her, but at least she gave it to us. I just wish she had been honest with us and just explained that she forgot to have it cleaned and refunded me for the cleaning instead of scamming me and trying to hide it and keep the money. Use at your own risk. I wouldn't wish the stress I went through the day before my wedding on anyone. (She also altered my rehearsal dress - it was bulky and unfinished as well.)

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    Hayley Lauren Couture
    Hayley Lauren Couture
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    Nic's Toggery - fashion - Updated May 2026

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