I've been a patient of Dr. Bryan's through multiple location changes and even now that she is part of a large ENT group vs. on her own or in private practice with other physicians. She is wonderful! She is educated and handles complex patients without turning them away, and even does many of her procedures in-office now whereas years ago I had to do outpatient day surgery. I trust her, and since she has worked on me so many times I have recommended her to friends and even my partner sees her now for his snoring (I also sent his brother to her for a similar issue and he loved her too and had the procedure done very quickly).
The only downside is the stuff you see with most large practices these days: TERRIBLE patient portals (why do they make these things so awful - even the doctors complain about them!), playing telephone with a bunch of receptionists and MA's so by the time a nurse or your doc calls you back the actual message is completely different and they're confused, and booking out appointments with an extended wait time to see YOUR doctor vs. whomever is available all over the state when you need to see them for an emergency (though that last bit is a little better now as she is once again able to set aside time for emergency patients and you can get an appt. within 2 weeks vs. many months if you have, say, an ear infection or something). There are also weird billing issues between wherever their billing center - which may be outsourced now, I dunno - and communications between the offices. Also, if you need to contact the office outside of normal business hours they do have on-call docs who rotate, but getting through to the answering service can take forever.
However, if you need a good ENT with a great sense of humor, who is not afraid of working with patients with rare diseases, chronic illnesses, etc. who has one of the best bedside manners I've ever experienced, Dr. Bryan is who you should go see. Plus she also takes Medicare if that is something you require - though make sure to check first as I'm not sure if they still accept NEW patients with Medicare after all the changes in 2025. read more