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    Nico’s Superior Pools

    5.0 (4 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 weeks ago

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    Palm Tree Pools - March 2025

    Palm Tree Pools

    (3 reviews)

    They're professional, friendly and reliable! 100% recommend! They had my pool looking amazing last…read moreminute before a pool party! so great full

    So, this is a first. I've gone back and forth on whether I should write this updated review. I've…read moreconcluded that I need to. This company has been amazing. They were one of the only ones I found who were willing to come clean our above ground pool on a consistent basis. They have been well worth the $300 a month price that I've paid them since about May of this year. That was the case, at least until today (10/5/24). I'd contacted them because I noticed that the floor of the pool wasn't cleaned as well as it normally was and to express concerns that no chlorine tablets were added (they usually add 4-6 each week). I asked if someone could come by to correct the floor and add the tablets. They assured me someone would try to stop by today or Monday to clean the floor and explained that the tablets were not needed because I had a high pH. I was cool with that. One of the people who runs the company came out and cleaned the pool himself. I thought cool I can always rely on him to help. That was until he dropped the bomb that he was refunding me the October charge of $300 and canceling my weekly cleaning. He stated that he was canceling my service because I have consistently been dissatisfied with their service. He claimed I've contacted him on a weekly basis with concerns or problems I've had with their cleaning of my pool. This is not true. I've only contacted him two times with concerns about the cleaning of my pool. This includes what was mentioned above and another time one month ago when the person they sent claimed they put tablets in the pool but never actually did. I have contacted him a few more times earlier in the summer, but those concerned them helping repair our pools pipes (and they were super awesome about that) and me contacting him to inform him our liner was being replaced so at least one week of cleaning wasn't going to be needed. Again, only two times I've contacted him dealt with me having a concern about the quality of service they were providing. He also stated that his guys have issues cleaning my pool because I do not have a deck around it and that he has fired two people since putting me on their cleaning rotation implying that it was my fault they were fired. I didn't even know they were fired until a random new person showed up the next week, and I liked the very first guy they sent to start cleaning my pool. I hated that they fired him. He did great with my pool. He even stated that he can't afford to keep sending guys out on Saturday or come out himself for all of the concerns I've had. Again, only two times have I done that. Any other time they've come out on a Saturday was because they fell behind on their cleaning route and had to push me to Saturday morning. I was warned up front that could happen and was perfectly okay with that. Overall, this has been very confusing. I loved stumbling upon them because I've been on the lookout for a company that'd willingly clean my pool, and I was willing to pay a premium for it. I thought, finally, I don't have to stress about the pool as much anymore. And since I hired them, I haven't. Today's issue and the one a month ago weren't even that major to me. With all that being said, I'm changing my review to a 1 out of 5 because I loved having them come clean my pool. It made this past summer so much better, but I'm super disappointed that 2 concerns raised in all that time is enough for them to feel like my money I pay them isn't worth it. Hell, I'd even accepted paying more per month if needed for the service to continue. Because at the end of the day, they agreed to take me on as a customer, and I have never had a negative thing to say about them to anyone. I even wrote a glowing review originally. I can not and will not recommend them now, however, because if they can turn on a customer that has had nothing but great things to say about them, then I guess they really weren't that great to begin with.

    All About Pools - Decking, planter, fire pit area...

    All About Pools

    (12 reviews)

    I cannot recommend All About Pools enough, specifically Jayson. After dealing with multiple pool…read morecompanies that didn't take care of our pool properly, finding Jayson has been a game-changer. He is meticulous, knowledgeable, and genuinely cares about the health of the pool and us as customers. Jayson doesn't just skim the surface; he treats our pool as if it were his own, ensuring everything is perfect and the equipment is running efficiently and fixed properly. He is extremely reliable, consistent with his schedule, and always communicates if there are any issues. Thanks to him, our pool is summer ready and inviting every single day. If you want professional, honest, and high-quality service, ask for Jayson at All About Pool!"

    Terms Kim Monroe…read moreLocal Guide·27 reviews·9 photos 9 months ago We needed a pool remodel and to add a spa. We also wanted to change from a salt system to a fusion chlorinated system. We interviewed 8 companies and chose All About Pools because of Jayson Furr the project manager. We met with him initially in his office in Tyler. He was sitting in his truck waiting on us when we arrived. I liked him immediately! He was in his work clothes and I could tell he was a hard worker. We had a meeting and we had a budget. Out of the eight companies, there were two bids lower than Jayson. One bid came in after we had already met with Jayson and we decided to stay with Jayson. We showed him the lower bid that we had from the other company and he worked with us and came down a little bit closer to that bid. We were very appreciative of that. He came out, looked at everything, flew his drone over. We came to an agreement over the money, signed the contract, the very next day early in the morning he was there with this crew working. They would work in the cold and the rain. Jayson answered the phone every single time we called if for some reason, he couldn't answer he would immediately call us back. No matter how simple the question was or how many times we called, he was always very polite very patient and very very customer friendly. We trusted him. We trusted him with our retirement monies that we had saved for this project. We always wanted a beautiful spa and pool. We also met the owner. The owner explained to us how important his customers were to him. He's been in the business over 40 years. The company is part of Better Business Bureau bonded and insured, and presented all of that evidence to us in the folder that was given to us. He had pages of references that we could check. Even though the owner had had some health issues, he came out to the job site to look at everything and talk to us and thanked us for picking his company. We should be done with the job tomorrow. They poured plaster today and will do the acid wash and we can start to fill tomorrow. The pool and the new spa has transformed our backyard. We are beyond thrilled. We are also beyond thrilled with the customer service and the quality of work that was provided to us. We have encountered nothing but professionalism from all of the workers that he contracts with. They are all hard-working and very polite. This is our first pool and spa. We moved from out of state less than a year ago so we had to start from scratch to find a pool company. We highly recommend All About Pools and Jayson Furr for any of your needs. They do a tremendous job and are very hard-working. Also, Jayson is there every day on the job overseeing and working beside the people that he has contracted with. The project was completed within time promised, despite weather issues. Thank you Jayson for fulfilling our dream. Jayson does not make excuses he makes things happen.

    Nico’s Superior Pools - poolcleaners - Updated May 2026

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