I have used them for a couple years for a service and repair on a Vanagon. My last experience…read morewas pretty bad. They missed alot of work that needed to be done and I wasn't informed. The work id did have them do, they used the wrong parts. It all came to light when a vehicle inspection was done for a buyer. They admitted they missed alot over the couple years I've used them. If you want excellent VW service and repair use No Name Garage in Eugene. Those guys know their vehicles and won't steer you wrong.

My car needed a simple piece replaced(which will take less than 10 mins). I even had the new part…read moreon me, so I really just needed 10 mins of garage time. When everywhere else quoted me like 70-80 dollars, Rocky did me solid. They were quick with the job and honest with the price! I'd recommend this place to anyone! (Picture is my proof of service)

Awesome and friendly guys! They know their stuff and won't haggle you. They listen and provide…read moregreat quality service. Highly recommend!!

Fair prices and the staff seem trustworthy. I've had some services done in the past and it has all…read moreseemed appropriate, and recently, I've gotten safety checks done here before driving an old car long distances, and they've never tried to sell me any services that were unreasonable. Clean lobby to wait in if you need to stay here while your vehicle is being serviced. The parking lot is tight but they are helpful if you need to call if there isn't a place to bring your vehicle at your appointment time. I would always come back here for service!

Yeah, once again I had to go to London's for a repair. this time was shocks and struts amongst…read moreother things for my aging Mustang. As usual, Rob was right there to answer questions and provide info. I had to leave the car with them for ten days as I going out of state for the holidays. I was about 3 hours away when I received a call just verifying that my car was ready and they close at 5. The car runs great and I know when I give it to them the work will be done right. thanks guys!

Came on Monday right when they opened. I am a travel nurse and was in town for the work weekend and…read moremy care started over heating on the drive down. They squeezed my jeep in and got me back on the road and home on a little over 24 hours considering I had a cracked radiator. Kind and hospitable humans, great service! Not too expensive either and I love they email you a diagnostic panel to see what things need to be fixed and what can wait.

Extremely disappointing service. I went in for a system check up and brake work, as they were…read moresounding rather squeaky. After finishing work and paying 700 for the services, I found the brake noise was still persisting in the front. I originally asked them to replace the front brakes as they were still on warranty. Despite this notion they replaced just the rear brake pads and rotors. Also after further inspection, the rear rotors are completely rusted, while the front rotors which I've had for 4+ years are clean. If I'm going to be charged 700 to not fix the issue, I'd hope they at least issue me new equipment. Do not get service here.

Shining example of why people don't trust mechanics anymore…read more Changed some belts on a friends car, noticed her tie rod boot was completely dry rotted and falling apart. Nothing strange on a 20 year old car. But when I asked the last time someone had been under there she said Firestone, last week for an alignment and got a list for service suggestions. One of which was belts- both were still in decent shape btw.... No mention of the boot being 60% gone and the inner tie rod being on its way out. Which leaves me with three guesses: 1 tech was having a really bad day, happens but inexcusable when doing alignment with failing components staring at you. 2 broke it completely while doing the alignment, say nothing. charge em for parts and labor next time while letting it go completely to crap and potentially unsafe. 3saw it and left it knowing they'd charge next time in regardless. Sheet said they adjusted all 3 angles, didn't look like lock nut had been budged on that one tho..... Any combination of those three scenarios equals hack mechanic and very likely a dishonest one too. Final note, 2 of 3 local parts stores had boot and both tie rods in stock. Whatever logic in firestones mind-doing the job right was too much to ask. However per their service suggestions they would be quite happy to charge her 72$ to change a breaklight bulb. I Wish I was making that number up. Let you readers do the math before going here. I personally wouldn't trust them to fix my lawnmower.

Was able to get an appointment set up quickly. Identified the problem that was causing a vibration…read morein the steering column of my truck. Provided detailed diagnosis and cost for repair. Turnaround was quick and all is fixed now. Could not be happier, highly recommend this shop.

I had the brakes done on an F150. They put the two "inside pads" on the left and the two "outside"…read morepads on the right. I knew something felt wrong the moment I stepped on the brakes and went back. I was told they had to break in. In less than 10K miles the rotor and caliper was destroyed on the right and the left was on it's way to rotor destruction. They also used cheap replacement parts. It cost another small fortune to get this resolved elsewhere.

A while ago Auto tech fixed a quirky short in the steering column of my car that I was selling. I…read morewas able to get a reasonable price for it. Recently they put a coil pack in my F350 and serviced AC. I have found their services excellent, quick, and reasonably priced. I highly recommend them to anyone looking for a mechanic. Bob Crawford, Corvallis

"John was very professional and worked on all my cars and my pick up for many many years. But John…read morehas retired, and the new guy is not as good. Twice this week I brought my 1990 F150 in for clutch work. At first it was for a clutch neutral safety switch, I had a replacement however I am too old to do the work myself, after an hour or so he said I needed a new clutch master cylinder. I made another appointment and two days later I brought the F150 back in. After a couple of hours the new guy had not started on my truck and said I needed to leave it all day. I picked up my keys and drove home. The new guy may be an OK mechanic, but he is inconsistent on diagnosing problems and scheduling repairs. When I bring my truck in, as scheduled, before 9:00 am and by Noon he has worked on a bunch of other vehicles but not mine, I have to wonder where his priorities are. I miss John.

Was referred by a friend. They Took my vehicle within a few days, Keeping this short because they…read moremade my situation incredibly simple and with a kind and competent front office made the replacing of my radiator very easy. So far, it's been perfect! Pricing was right along with 2 other auto repair competitors. Front office was super easy to work with and made the process seamless. Customers should be a little more understanding and allow grace to take the wheel. Small business just doing what they do. And I appreciate it

I came in because my car got stuck in a highway and I got towed I came and they said that they will…read moreget it to run again but I got it worse than when it was running I don't know what they did but they made it worse