We stayed at this hotel and loved it. Until we decided to eat dinner at the restaurant during our…read morestay. The veranda restaurant seemed like the perfect place to celebrate our wedding anniversary. However... the experience was very disappointing. The waitstaff was very inattentive overall (awful service), the waitress was rude and our food arrived more than one hour after we were seated, which was 15 minutes later than our reservation. Late in the evening.. not even during peak dining hours. The food lacked flavor and was overall inferior. The prawns smelled and tasted as if they were not fresh. The pasta was thick and flavorless and not consistent with other wonderful food we had experienced thus far. Overall not happy. If it weren't for the beautiful atmosphere and view, there would be ZERO reason to eat here. Do as someone else suggested which was to enjoy the sunset with drinks here and eat somewhere else!

The most incredibly stunning hotel in Sorrento, maybe anywhere! Yes, I know there are a lot of…read morefabulous hotels in Sorrento, but the ambiance, class, beauty, and peacefulness ptouches my soul. And that view! I could live on the restaurant veranda by the sea! Or the patio. Just exquisite with the canaopy of lemon leaves, the marble inlaid floors, the statues, white tables - all designed to not compete or distract from the view! As the name implies, it's so very serene. Definitely on the high end so if your budget can't afford a week, spend two nights here. That's what I did before meeting friends for the remainder of my time in Sorrento. Since the next four days were full of touring different towns on the Amalfi coast, a boat ride to Capri and the Blue Grotto, and Pompei, I joined them at a different hotel that was more affordable since we basically were just sleeping and showering there. But for my first two days in Sorrento when I wanted to just chill and take in the beauty of this magnificent part of Italy, I chose Hotel Bellevue Syrene and I already want to come back!

The Amalfi Coast and nearby Sorrentine Peninsula are full of majestic 5-star hotels. It's an…read moreexpensive region to visit, so be ready to pay high prices. Having said that though, the amenities, facilities, service, etc tend to be top notch at these hotels of course and this adds to the magical aspect of vacationing in this beautiful region. When researching where to stay we were mainly looking for a centrally located hotel with a pool and Grand Hotel La Favorita met this simple criteria. The hotel itself was on a great location, a few blocks away from the main strip, walking distance from all the main sites and just around the corner from the elevator that takes you to the lower level of the cliff from where you can walk to the port (this is important especially if you're using ferries as a mode of transportation). The decor of the hotel is beautiful and enchanting. They have lemon trees all around the ground floor and in the garden area. The furniture in the common areas is elegant and classic. Our room was very spacious, as was the bathroom, which had a tub (not separate from the shower). We didn't have a room with a view (we booked a classic double room) but honestly I'm not sure how much of a view other rooms have since there is a large hotel right in front of La Favorita which appears to block the views of the water. Perhaps the only rooms that I could see having a partial water view are the ones facing the side street (Via Tasso) and the ones on the top floors, but I'm not entirely sure. The room had a safe, complimentary sparkling and still water, coffee maker and coffee, robes and slippers as well as nice toiletries. We got delicious Baci chocolates left on our nightstands after each time the room was made up. They also had a pillow menu, from which you could literally pick the type of pillow of your choice depending on your preference (soft, medium, feathers, etc). I have never seen a pillow menu at a hotel before so I thought this was an interesting and fine detail, however I didn't really take advantage of it, I just kept the pillows that were already on the bed. The bed was pretty comfortable and the room had blinds which when closed kept the room pitch dark. The only two criticisms I have for this hotel are regarding the AC and the poor drainage in the bathtub. The AC really didn't work well and didn't cool the room much despite me trying to lower the temperature to 16C. Also, the water pooled in the tub as we showered and didn't drain completely until the water from the shower was completely turned off. and the poor drainage in the tub. We didn't actually complaint to anyone about this, not sure what if anything they could have done about it though. The main highlight of this hotel has to be their fantastic rooftop pool with great views of the city, the hills and the Vesuvius. We took advantage of using the pool every evening after we came back from exploring the towns. The water in the pool is cold and that was perfect to cool off from the intense heat. The bar and restaurant are also on the rooftop and although we did not have dinner there, we did enjoy a cocktail while watching the sunset. The rooftop pool was a perfect spot to relax and it was everything we were hoping for. Another great thing about this hotel was their fantastic breakfast served in a spacious dining area, on the balcony or out on the giardino. They had an amazing spread pastries, breads, cold and hot items, fruits, cereals, as well as an omelette station. Espresso drinks were made to order and to your liking (I always asked for my cappuccino to be made strong since I don't like them too milky). Service was impeccable. Overall we had a great stay and would definitely recommend this hotel if staying in Sorrento.

Concerned about the hygiene here. We came back from dinner to find my husband's clean clothing…read moreplaced inside the bidet--a fixture meant for intimate personal hygiene. The housekeeper had just left it there, like it was a normal part of the routine, which is exactly what makes you wonder what happens in these rooms when guests aren't looking. When we flagged it, the manager, Daniela, brushed it off as a "mistake," insisted the bidet was "clean," and actually suggested guests don't know what a bidet is. We've owned one for 10+ years--we know exactly what it's for. Her fix for this nasty, unsanitary situation? Three bottles of water. Three. For a five-star hotel, that's a disturbing lapse in sanitation, and an even more disturbing lack of accountability.

Five star property here. I had a hard time finding the entrance while driving in but found an…read morealley about one car width with a security guard. I drove in down a long pathway and was able to park in close proximity to the entrance. The security guard notified the front desk so they greeted my outside. The porter took my bags inside. I had arrived before check-in time so I had some time to explore the property before seeing my room. The garden area outside is very nice! I was told that the hotel would be closing for winter in a few days time and that is was slow. Since they did not have high occupancy, they upgraded me for free from a garden view to an ocean view. After 30 minutes or so the room was ready and I was escorted to see the room. It was quite impressive as there was the room itself but had a "sitting room" next it is so it was basically a suite. There was a door to the balcony that had a table for two and an ocean view. We were provided with a complimentary bottle of wine and a Panettone loaf. The room was nice an had everything except for a coffee maker. There was no hot water pitcher either. The bathroom had a toilet where the seat was not aligned to the toilet which is scary for a man as a pinched ball sack would not be good. This property is right next to Piazza Tasso which is the main square and is surrounded by restaurants and shops. There is a bar onsite as well as a Michelin starred restaurant called Terrazza Bosquet. The restaurant was good and the staff were amazing, front desk, concierge, bell staff and restaurant staff. Customer Service is a big priority here. A few small tweaks needed but was a five star experience!

The hotel was absolutely beautiful and the service was great. It's in a great spot to walk…read moreeverywhere. The view of the river is amazing. They have a nice happy hour glass of wine in the evening. We would have a night cap in the bar in the evening and our waiter was wonderful I just don't know his name!

A wonderful staff. A stunning g property and nice rooms. A…read morereal nice place to end your day in Sorrento. An easy walk to town. The breakfast is wonderful and chaotic. Nice bar staff....and the view! That's why you're there. It is inspiring.

This is LITERALLY what people dream about!…read more I didnt park here so no comment but they do have a fairly big parking lot. The staff are just simply AMAZING! Literally every single one of them were SO helpful. Breakfast crew were great as well I was definitely upgraded to a sea view on this amazing WRAP AROUND ( half way anway) patio! Waking up and looking out the window to see the coast was just breath taking. Their indoor HEATED pool is instagram worthy! Location is walking distance from the train/bus station. We walked every morning, no issues. Breakfast was standard European breakfast but they had bacon and eggs every morning for you Americans who just cant go without a piece of home. I enjoyed their fresh juices every morning! This is probably the best hotel room i've stayed at and ive been to PLENTY! Executive lounge was peculiar, never been to open air lounge but it was cute.

If I ever return to Sorrento I would definitely stay here. We stayed here 3 nights Sept 23-26,…read more2024. The front desk staff were very friendly & professional throughout our stay. This Hotel is a block away from shops, restaurants & the town square. Our room was very clean & comfortable. The bathroom is small but I've noticed that with most hotel bathrooms in Italy. The bathroom is equipped with a bidet that we never used. If you ask for extra towels they always obliged. I went to the pool area for an hour and it was nice & relaxing. The pool area is surrounded by Lemon trees. I chatted up with "Mr. Nobody" who was so funny. I think he's the bartender at the hotel. The breakfast which was included in our rate was delicious and offered a variety of foods. If you're ever looking for a place to stay in Sorrento, Italy you definitely should stay here as you won't be disappointed.

This hotel is spotless. Every square inch is freshly painted, polished or scrubbed. Our check in…read morewas super easy and the front desk people were friendly and helpful. Our loads of luggage got to our room and they parked our car in their secure lot. Breakfast was glorious and the pastries are to die for. We're steps from the main square and about 500 meters from the beach. NOTE! Call the hotel direct to make your reservations. The price was over 30% less than booking.com.

Great hotel, great location,amazing views, and the staff was so helpful. We will stay here again…read moreand recommend to friends.

Sorrento and the coast of Italy are absolutely amazing. The fresh foods are outstanding. It really…read moreis true farm to table and this hotel is beautiful!

What an excellent choice for hotel stays in one of the most relaxing beautiful places on the…read moreplanet. This perfect place has killer views from balcony rooms. The staff is very nice and speak English. Restaurants and shops right outside. Sorrento is a vacation paradise. I would visit again and definitely stay at Villa di Sorrento. Be sure and have all the Sorrento lemon drinks and treats while there as lem9ns are their specialty.

This is the cleanest hotel I have ever stayed in!!! Spotless! White tiled floors. White walls…read more White sheets. Cleaned every morning to perfection! The breakfast bar is phenomenal with Monica serving our Cappuccino every morning. She's amazing! We booked through a travel agent not knowing where we were staying. Next time will return here on our own! Location is absolutely fantastic. Right in the middle of everything. Easy to get to taxis, busses, trains. We walked around at night and never felt unsafe.

Beautiful reception room with Italian motif. Gorgeous floors, beautiful Italian furniture and…read morevases. Our room was a suite with two balconies, and a picturesque view of the sea and Mt Vesuvius. Our room felt secluded and private. Beautiful and comfortable sofa and chairs in the room with all the bathroom amenities you would want. We would love to come back and spend more than the four nights we were there! I would highly recommend the hotel installing some safety features in the shower, as it is very slippery and there are no rails in the shower to hold on to. I would imagine someone has probably slipped. The breakfast was enjoyable and relaxing, the omelet maker girl was very nice! We really enjoyed walking the grounds including the cave to the waterside. It was a beautiful pool and very relaxing with drinks. I would also recommend the hotel accommodate travelers who would like to mail a post card and do it for them. Most hotels will mail it and even put the postage on the card. I would also recommend water to be handed out at the concierge or lobby desk for NO CHARGE. We had to pay 7 euros for one large bottle. We have stayed at other hotels and they just ask how many boxes of water we would like. This hotel is close walking into town, we would definitely go back!

Very close to city center and shopping. Hotel was amazing and the staff were terrific very helpful…read more Main restaurant in Hotel is a must go! Thanks for everything

Amazing is an understatement of our stay at La Minervetta! The place is spotless from the common…read moreareas, dining area and the rooms! Staff is warm, friendly and welcoming! Lobby is so upbeat with interesting artwork all around. Incredibly art deco with bright colors full of positive vibes. Both of us wish we could stay longer! We will return! Thank you for making us feel at home!

This place is straight out of your Mediterranean day dreams. Impossibly, it is even more amazing in…read moreperson than thephotos. It's hard to put into words how perfectly incredible this place is. I never wanted to leave! We booked the junior studio and based on the photos I was worried we were paying for a view we wouldn't be able to see much of. I needn't have worried-- there is a beautiful view from the bed and an inviting reading nook. This room is much nicer than the photos let on. Our room was totally private, except for the endless views and quiet, except for the sound of the sea. One note is this hotel (and all hotels with this particular view) is about 30 minute walk from the ferry terminal and about 20+ from the train station. It was fine for us but if you want something convenient to transportation you might look for something in town. (But seriously, this place is amazing and worth the walk)

Perfect hotel close to rverything. Staff efficient. Hotel room modern and spotless and rooms…read morebeautiful

We arrived in Sorrento without a hotel reservation and were fortunate to come upon Hotel Palazzo…read moreMarziale as we entered the town. We stopped in and were instantly greeted by Gia. The Hotel was amazingly beautiful. The rooms provided plenty of space to move around in. It was clean and the beds are nice and comfortable. The bathrooms are updated, spotless and they offer guests bath robes. My wife liked that they provide a big bottle of shampoo and conditioner. The Hotel offers a happy hour on the patio from 6 pm -7 pm nightly. We sat out on a 2nd story patio patio watching people coming in from the harbor as we enjoyed our wine and cheese. The rooms for the price, which was just under 100 euro's, is a bargain. What you get at this hotel is 5 star service at a 3 star rate. Sasha and Gia are awesome. They were friendly and treated our party great. I would highly recommend Palazzo Marziale if you are staying in Sorrento.