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    Niagara Falls Welcome Center

    4.3 (3 reviews)

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    Landmark Tours - Anaheim Amateur Hockey Association

    Landmark Tours

    1.0(1 review)
    2.7 mi

    I was part of a group of 38 who went on a 3 day chartered Landmark bus trip from Rochester NY to…read moreNYC to attend the UP Open Tennis tournament on 9/4-9/6/15 Landmark provided two drivers (one in training) on the trip down and one on the return. While the drivers were pleasant, they appeared very inexperienced and unfamiliar with NYC streets and the routes to and from the tennis center in Flushings Meadows. They also had difficulty driving within the lanes and avoiding curbs in the tunnels. The trip is normally 7 hrs and we quickly learned that the air conditioning was not working on this hot and humid weekend. When the first person went to use the toilet, they also learned the light inside the small compartment did not work. The drivers acted surprised. We also learned that the drivers were unfamiliar with NYC streets and the hotel location. They had no written directions and attempted to use a GPS, but it was for passenger, not commercial vehicles and didn't provide any guidance on restricted NYC roads and low bridges. This was especially problematic on the trips to/from the hotel and the tennis center on Friday and Saturday. The driver eventually asked passengers to navigate for him, which they did for two days. But the driver could not find his way in, out of the tennis center or where to park the bus. In summary, I would never go on another trip that used Landmark buses and drivers. The trips took longer than necessary do to the lack of experience with the area. I have no confidence in who they hire, what experience they require, who they assign to drive on trips, no pre-trip checks of their vehicles and the apparent lack of any training and support to drivers. For example, the driver said he had to travel an hour away to NJ to park the bus overnight on Friday & Saturday. He was unaware of where to park in NYC. This was truly an unbelievable experience that other people should avoid.

    From the owner: A full service transportation company, headquartered in Niagara Falls, USA.read more

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    Landmark Tours - Anaheim Amateur Hockey Association

    Anaheim Amateur Hockey Association

    Landmark Tours
    Landmark Tours

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    Niagara City Cruises - Niagara City Cruises (Voyage to the Falls)_Yelp_Sanju-16

    Niagara City Cruises

    4.6(503 reviews)
    3.3 mi

    This was a great experience from start to finish. Everything was well organized, the staff was…read morefriendly, and the views were absolutely incredible. Being that close to the falls really makes you appreciate how powerful and beautiful they are. If you're visiting Niagara Falls, this is definitely an experience worth doing. I'm glad I did it and would recommend it to anyone looking for a fun and memorable way to see the falls.

    This excursion was a surprise I got for my guys when they went to Niagara Falls. I didn't even tell…read morethem about it until the night before, while they were at the hotel. I will admit I have never been out of the country, and Yelping was a little rougher for me when it came to restaurants. I just didn't know distances from the hotel to where I was looking for things to do. So, I left food to them. I had fun finding activities for them, and this boat ride ended up being another success on my scoreboard. You do have to schedule a time, but they ended up not checking the time, they just scanned the tickets I forwarded to my husband's email. Easy enough. So, FYI, the Canadian boat typically has more people on the cruise than the U.S. side. It was packed! Not sure how I would have like that, but those things don't bother them like they do me. They will get you very close to the falls, and you will get pretty wet, but they do give you a poncho before you leave on the cruise. The cruise was about 20 minutes for $42 Canadian dollars. It was definitely something they would do again. It was really easy for me to book. 9/24/25

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    Niagara City Cruises - American falls

    American falls

    Niagara City Cruises - Waiting area

    Waiting area

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    Niagara Falls Welcome Center - travelservices - Updated May 2026

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