I choose to call this mortgage brokerage first because I wanted to support a company with a woman…read moreowner, especially one with dogs in the picture. The person who outreached to me was kind while taking my info, then she told me someone would get back to me. Unfortunately, no one ever called me back - it's been well over a month now. My credit is great, my equity is solid, I was just looking to refinance to get a lower rate. But I am left to think my business wasn't worth their time.

Service and experience are outstanding with this group! If you're looking for a mortgage in…read moreVirginia, MAK Financial is the place to talk to! Lots of experience and they actually care!

Ben Burkett and his team of professionals are experts in the industry. Ben is extremely…read moreknowledgeable and creative, often thinking out of the box to help clients find the best case solution for their mortgage needs. I love how he takes into account the whole financial picture to most benefit the client. It's clear that he looks out for his clients best interests. He's one of Richmond's best. Definitely have a conversation with him before you consider getting a loan.

As a first time homebuyer, I was completely unfamiliar and overwhelmed by the mortgage process. I…read morefirst met with a realtor who recommended I meet with Ben first, and gave me his number. I called and we set up an appointment at his office to chat about my loan options. I had no idea how many ways I could structure my loan to fit my financial needs! His team was awesome and contacted me weekly on where what the status of my loan was. I closed on time and was confident about my loan program and numbers. I am now a happy homeowner and I couldn't have done it without Ben and his team!

Kimberly Hitchens is an agent in this office, and I have depended on her for ten years now for both…read moreselling and buying houses. She is determined and hard working and is a no bullshit personality type that is much appreciated during the storm of sentiment, hope, and financial practicalities that surround home buying. Highly recommended. I can't offer an opinion of the rest of the staff of this office, but Kimberly is Grade-A.

Ann Gallier Parsons is a truly exceptional real estate agent. Ann was extremely easy to work with,…read morealways available and responsive via text, call, or email. I was impressed with her market research as well as her strategy for marketing my home and felt she had my best interests as a priority. Ann's energy, positive attitude, and extensive knowledge of the Richmond market made the normally painful process of putting my house on the market far less stressful than previous experiences! She communicated well, gave great advice in staging my home, and is well-versed in dealing with other local agents. I relied on Ann for recommendations for everything from a detailed home inspector to a last-minute cleaning service. I would highly recommend Ann Parsons as a professional, savvy, well-informed, and delightful person to work with in helping navigate what has become a very difficult housing market.

We contacted Ethan when we first began to search for a home. He responded right away and listened…read moreto our needs of what we were looking for. He was super patient with all of our questions. He definitely made our home search and purchase a pleasant experience! I would work with Ethan again and recommend him for your home buying or selling needs.

Our decision to not use this company was based on the following:…read more 1. We felt as if we were high risk clients with very good credit. 2. Tedious application processes without pulling credit first. No flexibility or discussions about flexibility, seemingly made to feel as if the only option we had was to pay off debt. Debt paid on time. We were able to secure a better option for a new home purchase.

Very fast and easy to work with. Izzy was constantly in touch with us each step of the process and…read morewe closed much faster than anticipated. Highly recommended.

If you're in the market to purchase a new home or execute a refinance, Brightleaf is the business…read moreto use! James was extremely knowledgeable and friendly. He assisted us with the purchase of our new home and locked us in at a historically low rate. Rest assured, if you choose Brightleaf for your mortgage needs you will be in great hands.

Devon is by far one of the most coolest, amazing, and pleasant Real Estate Agents to work with in…read morethe Richmond VA Area!!! I worked with Devon to purchase a home in 2022 and he made the process a lot smoother, handling contracts, pointing me in the right direction with resources, giving great advice, and more that I don't readily remember. Devon is hands down a great brother to work with, and puts forth the effort of helping others as if he was buying a home for himself. He is invaluable as a realtor. I will most definitely be using him again whenever I decide to purchase another home.

There are so many good agents out there but Devon is the best. I couldn't have chosen a better…read moreagent to go through this process with me on buying my first home. His communication, knowledge and dedication showed he truly cares and wants the best for his clients. That's hard to come by these days where people are only looking out for themselves. With Devon I felt like family and trusted him completely throughout this process. Three offers and six weeks later I moved into my home!