I've been a Nexus resident at 2123 Shady for about two years and overall it's been a good place to live. For Squirrel Hill, the price is a good value for the amount of space and the location. This was by far the best choice for something under 2k. There were really cramped places for much less, and only slightly nicer units for hundreds more. I apologize for the lengthy post; this is intended for those seriously considering the Square Apartments, with all its ups and downs. The building has clearly improved through renovations over the years. The courtyard is a nice feature with benches and space for kids or dogs, though a little more shade from trees would make it even better since the afternoon sun can get strong. Accessibility improvements to the courtyard from the ground floor would also be a nice addition. We lived in the third-floor central loft unit, which is a unique layout with two levels, extra storage, and a washer and dryer in the unit. That was a big convenience since most other units use the shared machines in the basement. For fans of hardwood, the floor is laminate, which wasn't my taste. There were a handful of places where the paint was peeling, but those stood out against a nicely renovated unit. On the bright side, our unit had nice tall ceilings and more usable space than I anticipated. Maintenance was generally handled well. Sometimes larger items required a follow-up message, but smaller things like light fixtures, towel hooks, or drains were fixed quickly and professionally. Kevin and Josh on the maintenance team were especially helpful. Shout to my boy Kevin for also teaching me how to do a lot of the repairs. If I had to do it again, I would have only done one year here, since my wife had trouble being on the third floor during her pregnancy. The garage is a bit of a hike without elevators and all, but boy were we glad to have it all, especially after all these crazy storms. I hesitated to give a full 5 stars, but after speaking with Samantha and Ashton, we couldn't have gotten better help. In the past, we would have to resubmit maintenance requests several times. When Samantha started as maintenance manager, we were able to get things in order much quicker. We are enjoying our new washer and dryer, and are grateful for the AC unit replacement. Ashton in the leasing office helped us find a transfer since the third floor is tough for my pregnant wife, and we are excited for the move. We will miss this perfect location, not ten minutes from both Forbes Avenue and Frick Park. Overall we appreciated the space, the location, and the improvements that have been made to the property. read more

My experience with Nexus has been truly ridiculous. I scheduled an in person tour a week out. And I confirmed through what I believe to be a chat-bot two times before the tour. Less than 12 hours before the tour, at 1 in the morning, the chat-bot cancelled it saying it wasn't an available time, and asked if I would like to reschedule. I called their local office the following morning (Saturday) and left a voicemail expressing my frustrations and my number for them to reach back out. I have yet to hear from them. Instead I have gotten relentless texts and emails, again from chat-bots. I hope to never rent from them. read more

My daughter found a nice studio apartment on Shady Ave and was ready to sign the lease. I asked about utilities and the realtor said we paid water/sewer as a proportional amount for the entire building (approx. 50-60/month) and all electric on our own. She did not know the cost of the electric so when I called Duquesne Electric discovered the apartment was currently paying on average $235/month. Realtors should disclose this type of information. They also charge $150 moving in fee for doing absolutely nothing. read more

My family and I have lived at 233 Ridgewood Ave in Pittsburgh, PA for five years, and I can honestly say the management does not take care of their tenants. Recently, one of our neighbor's apartments was being cleaned out due to having multiple cats, and somehow animal feces ended up in the hallway and stairwell. Despite numerous complaints from tenants, it took almost two weeks for the mess to be cleaned up. The staff is unprofessional and unresponsive, and maintenance--especially Christian--has a terrible attitude and shows no empathy toward residents. The overall management is careless, and tenant concerns are consistently ignored. I wouldn't recommend this place to anyone, not even my worst enemy. This building has truly gone downhill. read more

They do nothing to help their residents, don't return calls, lie about what work has been done, etc etc. Nexus if you're reading this, we still haven't heard back about parts for our dishwasher or dryer! It's been three weeks! Please return our calls. read more

Terrible. They don't want to stop send me bills bills after bills, they charge for a reason or for no reason, the $875 turned to $1200 or more, creating any reason for charge you The only thing good in the company is the lady or A woman who present them when You check the apartment first time after that keep your wallet open you don't have to return it to it place Be sure .Grady . read more

DISGUSTING real estate company!!! How are they even allowed to be in business!! Such low class shoddy work on all their buildings that now they claim to be working over time with staff shortage. Maybe if they did decent work then they wouldn't have to overwork. Have to call/submit request almost every other week for their dirty shoddy work. Now the central air isnt working and its been super hot outside &inside the house past 2 days with zero response from them. Uploaded a pic as proof that its so damn hot in this house. 86 fkn degrees INSIDE the damn house. Good god! This is the company that demands rent every month while not taking care to fix tenants' issues. read more

Nexus Real Estate - Apartments Near Me - Pittsburgh, Pennsylvania

Poorly managed apartment buildings, nit picky over every little thing. Slow to fix/repair things. Expect tenants to let maintenance people in the apartment when you're not home! They don't do anything about complaints. Overpriced for what their apartments look like. read more

This has been the worst rental company i have ever worked with. The place I was paying for was $1,650.. it definitely was not worth that much. the infrastructure of the house was pretty much concave. Sure, it might be an old house, but when there are critters getting in through the gaps in the floorboard, that's an issue. One of our windows fell in and broke all over the kitchen floor because when it was installed, it wasn't done right. We have animals that could have been hurt by the glass or gotten out through the window, it was such a hazard. On top of all of this, Nexus switched to Waste Management for trash, but when they did that, the city of Pittsburgh stopped taking our trash and were a single family home. They consistently charged us a trash fee even though they weren't taking it. They continuously "worked to fix it," yet it has been months of this with no resolution. That place was such a waste of my hard earned money that I will never ever rent from Nexus again. Trash company who is unorganized and do not communicate with their tenants unless you text them. Worst living experience ever. read more

I rented a garage on 666 Florida Avenue in Mount Lebanon PA. My mistake. At the end of April I discovered a large hole in the front of my garage above where mycar is parked.Debris is constantely falling out of it including plaster, paint, concrete, rotted wood. A tree has fallen on the roof of this building. Right above my bay and the bay next to me. That way number six hasn't even larger hole with lots of stuff falling from the hole. Dangerous. There are also cracks all through the ceiling of the numerous bays and sheets of wood covered in plaster and paint coming away from the ceiling ready to fall. Have contacted them through maintenance six times since the end of April but to no avail. Nothing was repaired nor have my numerous calls been addressed. Also black dust is coming off the roof from the tiles. The whole building looks unstable now with all the rain and the winter damage. Everyday I take pictures. Have sent it to management and to their maintenance site. No real response. Do not rent from this company. read more

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Looking/Future Tenants. BEWARE Please just avoid at all cost. This place is a nightmare of a rental. If it's not the keys that won't open any doors with grace, or the walls from hell. it's gonna be a bill like this when you move out &They charge you basically two months worth of rent. This paper they give you..after you signed the rental agreement, and are about to move in when you get the key. This paper has all the extras they charge you after move out. This wonderful paper isn't giving to you before signing. Cause you to get a bill like this. Mind you, the 4 nail holes I put in the wall were unable to hold anything up. It's must be that $$75 plaster they thought would make great walls. I leased for a year in a small apt. Moving in I had to sweep and clean many things. But I had no problem with that. The sink in the bathroom was always clogging. There was hair in there that wasn't from me considering it was 4 days after I had to unclog it. But of course I knew someone wasn't there to check what needed to be done cause they couldn't even sweep the floor for me. I had to do that as well. I left it with what it looked like from how I got it. And now they are charging me basically to redo the whole spread. So save yourself the aggravation from when you go to move out. No one wants to see something like this on a Monday. This. This is also how shotty land people make their money the most. By over pricing everything. people. I'll tell you rn I didn't put no more than 10 nail holes in that apt. do the math. read more

Nexus Real Estate - Nexus should be ashamed. - Apartments Near Me - Pittsburgh, Pennsylvania

Had to create a yelp account just to write this review. The email below should tell enough of a story but if not reference the video of the bugs crawling around. The only good thing about this company is Corey the maintenance​ guy who is a gem. Basically, the apartment was filthy upon move in. We ended up dishing out $300+ for their mistake and Nexus only reimbursed $50. Send them the email in this review and will update my yelp review depending on their response. read more

Nexus Real Estate - Apartments Near Me - Pittsburgh, Pennsylvania

I recently moved into a Nexus property, and the experience thus far has been a nightmare. Upon move-in, the apartment was filthy. We had to stop the moving process to clean the floors, counters, etc. This is especially disappointing as Nexus lists extravagant move-out fees if the tenant does not perform thorough cleaning. In addition, there were multiple items in the apartment either not functioning or not finished. The worst being the central air unit. During the hottest stretch of the year thus far, we had to wait over a week to get someone out to replace it. There was no offer of providing us a window or portable unit to hold us out in the meantime. The apartment sat vacant for over a month, so Nexus should have caught all of this before move in. A simple quality check would have brought all these issues to light. Once the lease was signed and Nexus was collecting payments, it was apparent no care was put in having the place move-in ready. Moving forward, I would avoid renting from Nexus. read more

This is THE WORST real estate company that we have dealt with in my son's entire college career. He toured the mediocre apartment -- the previous tenants had cats (the place smelled awful), they replaced the flooring with cheap laminate. OK, fine. The place still stank of cats when he moved in. Febreze to the rescue. Also, upon move-in, he found an infestation of roaches and mice. Repeated requests for extermination were met with...silence. He purchased roach and mice traps out-of-pocket to catch the vermin. He left his apartment in excellent condition -- to the point where the landlord complimented him on its condition. Fast forward a few weeks later, the same "landlord," Kara, charged us $205 for "damages" to the walls, stove, etc. SERIOUSLY?!?!?! What absolute BS. I had to pay so as to not get a bad credit rating. You can be DAMN SURE we will never rent from this company again. This is absolutely PATHETIC. I hope that everyone reads this and AVOIDS this place. read more

Do not do business with Nexus Real Estate. My story - In August 2017 I tried to rent a parking space from Nexus. I found the space on their site and talked with an agent, then signed an agreement and sent in my deposit. Somehow Nexus messed up and sent me my deposit back. I was working with an agent named Jodi and made repeated calls and texts to her and to the office, and no one would get back to me. Or I would get a message saying that someone was "on vacation," and they would leave a message, but I never heard back from anyone. I called repeatedly and talked to different people and no one could solve the issue, so I never parked in the parking spot, I took the car somewhere else. In November 2017 I got a text from a different person named Allison saying that my agreement would be up in January and did I want to renew? I explained to her what had happened and that I couldn't reach anyone in the office and then I had not been using the space, and had not been paying for the space because Nexus did not accept my first deposit. She said fine and sorry for the inconvenience. In May of 2018 I called them again just to make sure the account was settled, talked to someone named Brian who said that I needed to talk to Allison who was of course on vacation. Never heard back from anyone. Flash forward to 2022, and a few months ago I received a letter from a collection agency - Nexus had sent my "owed payment" to this collection agency. The amount was more than the amount for the lease period. The reason why I wanted the parking space in the first place was because I live in New York and had a car I wanted to keep in Pennsylvania. Since then I have gotten rid of the car, and here we are four years later with Nexus sending a collection agency after me. I actually have all of the documentation to win a court case against them, but the problem is that I live in New York and the amount that I would spend to get to Pennsylvania and fight the case would be more than the amount "owed" to the collection agency. So basically I was forced to negotiate a lesser payment settlement with the collection agency or else they would've wrecked my credit score. Nexus is a shady company, or at best a very incompetent one, but sending my case to a collection agency after all these years without contacting me and because of their own negligence was incredibly distasteful. Do not do business with this company. read more

They will keep your deposit no matter what you do when you move out. To make matters worse, than put band aids over every problem with the house and then use the deposit to upgrade the house. If you don't believe me, search the hundreds of reviews. In addition, we complained about LIVE ANIMALS running around the attic for over two years and nothing was done. Raccoons, birds, squirrels, you name it they didn't care. read more

(430 Atwood) My apartment has had a leak in the ceiling since I moved in, I have had 3 maintenance men come by (which I will say the maintenance men they send come within a few days of making a request in my experience) when after the first one I knew I needed (and as a result, I requested) a plumber. The last maintenance man did not replace the ceiling tile so now there is a gaping hole in my ceiling. I have called twice to leave messages and heard nothing back, I sent an email to a girl that I received messages from about move-in and she never replied. I believe she did make a request for a plumber, however, he was supposed to come on a Thursday, and has never showed up. Aside from this main issue I have had, let's go over some other things that have been less than ideal (I have lived here for a month): - The apartment was not cleaned before we moved in (the cabinets had stuck on food in them from the last people, the floor was dirty, the bathroom sink was gross, etc) - The kitchen drawer would not pull out more than a few inches without falling out entirely - The bathroom ceiling light did not work (and also did not work when the maintenance guy replaced the fixture and I will not be waiting on an electrician after this), so we had to put up our own light string - My roommate has tiny ants coming through the floor in her room (the maintenance man brought her ant traps) - They replaced the original floors in the place with laminate but the floor underneath is not even so the laminate is either uneven or broken up in almost the entire apartment - The cord for the cable did not come with the correct adaptor on the end - The entryway/stairs have lantern fly guts hanging out all over until once a month someone (who, to be clear, may or my not work for Nexus) cleans the floor - The laundry is $2+ for EACH wash/dry (not both wash and dry together), therefore over $4 to do my laundry, which is highway robbery for the 4 total machines in their dingey basement accommodations This is all observations from the first month. Overall, I have not had the worst experience of anyone here by a long shot, but I would say avoid Nexus if you can. read more

Hello, This review is for Kori, the property administrator, Kori. My daughter lived at the property with her partner. This was their first apartment as young adults. There were many times I reached out to Kori to get clarity on questions and issues. I had several conversations with Kori and multiple email exchanges. Kori was knowledgeable, friendly, communicative and replied in real time. I had an excellent experience in my exchanges with her and am thankful for all the expert assistance she provided. I would definitely recommend working with Kori again. I cannot say anything about Nexus or the property as my experience was only with Kori. Thank you Kori for everything! read more

Not the cleanest place I have lived, but I was able to take care of the cockroaches and mice myself. Likewise I had to seal the AC unit they put in a cutout in the wall, since they did not seal it upon installation. There was a ton of paint on the floor as well, I was able to clean that off without much difficulty. I only had to interact with management once while returning keys lost by another tenant, and they were strangely condescending, saying something along the lines of "Just mail them in, as an adult you should be able to do that". Other than that, they tried to make me pay for the condition of their appliances (which were pretty old and should probably have been replaced already). On the positive side, maintenance is reliable and the location is comfortably close to CMU and UPitt. If you decide to live there take a video of the condition when you move in and again when you move out, you may have to fight to get your deposit back. read more

HEED MY WARNING: DO NOT LIVE AT ANY NEXUS REAL ESTATE PROPERTIES This is by far the worst experience i've ever had with any business, let alone an apartment complex. Not only are they charging 1300$/month or more for a glorified office cubicle in a "renovated" office space, but they do not care about your quality of life, but rather how much money they can squeeze out of you. I lived here in Oakland, Pittsburgh for a year; there were rats, my ceiling started to cave in, the tub didn't work as a tub, a ceiling vent repeatedly fell over the toilet, causing dirt and rocks to fall all over the bathroom, the kitchen counters were laminate covered in essentially acrylic paint (which is not water proof and would come off if you got any water on them, which since the kitchen counter surrounded the sink was practically every use). The city turned off the water to the entire building because Nexus didn't want to comply with Pittsburgh's water testing procedures, and this happened several times. And most frustrating of all: you can call, email, and text them all you want, and they will never respond to you--even during business hours. I called, texted, and emailed countless times of damages and concerns and I never received any response, EVER. And to top it all off: they charged me $450 for "excessive damages" that didn't exist, and they just decided to ignore my security deposit I guess. It's been 4 months since I've lived there and I'm still angry. Save yourself, live anywhere else but here. read more

I've lived in their apartment on Holden street for about 4 years and to anyone reading this, please PLEASE avoid renting this place. The building is so old that there is no amount of repair & maintenance that can make this place live-able. 1) The building has terrible insulation and heating system. No matter how much you crank up the heater during winters, I can still see my own condensation from breathing inside my own unit. You're literally shivering all winter long. 2) any time there is rain or snow, the ceiling starts to leak these nasty rusty yellow water. The leaks fall above your bed, above your computer, in the kitchen above your food, over your couch in the living room. It's DISGUSTING. Imagine having to tape up your ceiling bc they refuse to fix the ceiling. And when that doesn't work, you have to place pee pads everywhere in your apartment to collect the nasty water. Yes, the units are cheap but it's not worth the low cost. Look elsewhere and avoid these buildings at all cost. read more

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Renting a parking spot in Oakland from one of their apartment buildings. I paid up front pre COVID to ensure my space for when I got back to work. They gave no reprieve in parking space rent (I am literally renting a piece of asphalt). I have put out $450 already and when I use the spot for the first time in paying rent for three months, someone is parked there. I contact Nexus and they tell me to call a tow. While they are prompt in getting back to you, that is all I can say positive. I should not have to monitor a space I contracted to have available to me. What am I paying for??? read more

If I could give Nexus zero or negative stars, I would. I rented from them for a year, and it could not have been more worse of a year. My roommate and I were in a rush to move and we didn't have a whole lot of options. So, we went with Nexus and boy, was that the worst decision. Besides the fact that the place smelled like mold, the walls were paper thin, and there was barely any room, our hot water broke down 5 times within the year (about every 6 weeks give or take). In November, it took almost 3 weeks to get fixed. Besides that, our hot water would only work for about 5-8 minutes at a time. Our hot water costs were over $130 every month and we BARELY used any of it cuz it never worked. The people were also very rude whenever we called especially when we had to call the emergency maintenance due to the hot water tank flooding our closet the last time the hot water stopped working. The only positive thing I can say about Nexus is that most of the maintenance guys are great. There was one really shitty maintenance guy that openly admitted he had no idea how to work with a hot water tank and he was really just all over the place. Since this had happened multiple times, I suggested replacing the water tank and he kept telling me that it wasn't the hot water tank and it was electrical.... They ended up replacing the hot water tank after a week of attempting to fix the problem in other ways. All in all, the management is terrible, the agents are rude, and the places are old and smell moldy. I wasn't expecting 5 STAR service, but I was expecting that everything would be in good working condition and that it wouldn't be like living in a $10 per night motel/Air BNB. My roommate and I are the lucky ones because we were able to get a good chunk of our security deposit back (they took off for some cleaning problems that were there before we moved in and were almost impossible to get off), but I know a lot of residents are unable to get their security deposits back or have to file lawsuits against them. They aren't worth the hassle. I highly recommend Costello Management. Great management company AND two pet max, no pet fee! I hope this review helps people to avoid Nexus Real Estate. It's a nightmare. Beware that there are multiple companies that are owned by Nexus, so look for Nexus at the bottom of each website. The Evalee apartments are owned by Nexus, and there are definitely more that are Nexus Owned. read more

This is the worst place I've ever lived. Right now as I type this I can hear the ceiling in the living room clasping. I notified them immediately after heavy rain caused damage to the ceiling. At this point there was no leaks. They haven't fixed it nor gotten back to me. Within a week it has gotten much worse. There is water leaking destroying my things and causing even more damage. That's just what's currently going on at the moment. There's much more to say, if you enjoy having no peace, no quiet, no respect no privacy go with Nexus Real Estate. If anyone harasses you in the building they'll brush it off, as if their tome of a lease doesn't say renters are entitled to peace and quiet in their unit. For the entire time I've lived here the man above me stomps, screams, abuses his dog. The building owner instructed me to call the police. I did so, the man came to my door banging on it, yelling as usual screaming because I called the police..I called the police again where they took a report. I have sent them a dozen videos as proof of this man's behavior. Proof of him mistreating his dog, proof that he came to my door, proof that he told his 80lb dog to jump on my door. Proof that he screams and yells at all hours. The person that I contacted pretended he didn't hear it and blamed the dog. They don't know the difference between a dog's vocal cords and a humans. I also believe this man, who's a plumber does something to the water each time he's home and I shower. I have no proof, it's just my suspicion due to his behavior/attitude. It doesn't happen when he's not home. I can hear him walking into his bathroom and all of a sudden my water is dangerously hot to the point of first degree burns. He stomps so hard the cheap ceiling paint and patch jobs are crumbling down everyday. I'm terrified that this ceiling is going to come down on me when I'm asleep. But I don't get sleep anyway with all the noise the person makes. The building occasionally smells like weed and meth. Other renters leave dog sh*t everywhere. The front door smells like urine because they're too lazy to walk a few steps away from the door to let their dog piss. I have multiple videos, from 7 different units of people yelling, screaming. The guy across the hall from me was knocking on his girlfriends door for 4 hours straight until he pissed himself, someone finally called the police on him. People smoke in the hallway in front of my door. There was a fire scare once because someone burned their food. The front door like all the doors in this unit do not line properly. So any smoke, or whatever smell will get into your apartment. They have a interior doorknob on my exterior door. It's a clear plastic knob, the exact same one on my bathroom door and my closet doors. Outside of Nexus Real Estate everyone knows that interior doorknobs aren't meant to be used for exterior doors for safety reasons. Everyone else on my floor has a metal doorknob. You can tell at one point this door was kicked in. The tub is painted with paint. I'm assuming it was in such bad condition when they got it from the junkyard they just used cheap paint not caring about people's health or it chipping. That way they can blame you and keep your deposit. In the fall when leaves come down in piles, they're not cleaned, if they are it's not soon enough. Last fall it rained, my kitchen sink was fine. After it rained it got back up, obviously the piles of dead leaves clogged their gutters. Even though I explained that, they sent their "maintenance" man to put acid in the drain. Of course that didn't work. So they called plumbers, long story short they gave me a bill for $200 for that happening. The radiators leak water/rust when they turn them on. Btw this is how they're treating someone who pays their rent on time. There's so many words I can use to describe Nexus Real Estate but the one that comes to mind first is evil. They have violated their own lease agreement multiple times. You pay to stay in a run down insane asylum in the end. read more

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Do not rent from Nexus! Especially not any of their apartments in Pittsburgh. The rental company is SUPER unprofessional and they unfairly charge you fees pretty much whenever they want. Also, be careful-- they ask you to resign your lease 8+ months before your lease is up and when you decide to not sign again, they begin showing your apartment immediately. I don't know about you, but having to show my apartment multiple times over the span of 8 months is a bit ridiculous. Although the properties are cheap and seem like a good option to save money as a student or newcomer to Pittsburgh, spend the extra money and find another place. It might seem like you are saving money in rent at first, but with all the random fees they charge and how they take money out of your security deposit for the most ridiculous reasons, you will most likely end up paying just as much for that nicer apartment with a staff that actually carry themselves professionally. read more

All I can say is Anthony is their saving grace! What started out as a 2 day project turned into 5. Anthony softened the blow by staying in constant contact which is key when the work should have been done months ago! Anthony is definitely an asset to an otherwise mediocre company. read more

David is a life saver! I had an issue with a leaking pipe. Not only did he respond in a timely manner, but he even offered to fix the squeaky front door on the way out. He assessed the issue and corrected it all within an hour (and that included a trip to Home Depot)! read more

This company is no good. Avoid at all costs. Nexus markets their buildings as "luxury" but the place that I was supposed to move into was everything but that. I collected the keys from their mailbox (yes, they put your keys in a mailbox that is accessible by anybody who knows the address of their office) and went to the place (this is The Square at Squirrel Hill). Upon walking into the unit, the place reeked of cigarerte smoke (which smoking is supposed to be prohibited and tobacco is an irritant to my eyes and skin), mold, and mildew (health hazard). The ceilings had water damage that was ongoing. The socket covers were pulled away from the wall and wires lay haphazardly along the baseboards (fire hazard). The fire escape, which is accessiblenfrom the street, led right into my bathroom, and the floors in the main area were bendy (safety hazard). To top it off, the blinds on every window was broken, the closet shelves were detached from the wall (broken), the ceiling tiles in the entrance to the apartment had gaps in it, the dishwasher was broken (won't close--can't use a dishwasher that doesn't close), and the refrigerator had a massive dent. I was sent a "video tour", but come to find out that the video was from December 2020 AND the tour doesn't show any of the issues, but just carelessly zooms around the living area, quickly. Had these things been shown in the video, I would have never signed a lease here and I would never deem it to be "luxury". But they call it "luxury". Anyway, I determined that this place is not livable for me and does not meet the expectations that this company had set up for me. My parents and I drove back to the leasing property and dropped the keys back. I sent an email with pictures and requested a vacate immediately after I left. Extremely false advertising. I called Nexus and let them know that I cannot use that space, as it is nothing like the place they showed me and it is not a place that I feel safe or comfortable inhabiting. They asked if I submitted a maintenance request, but to fix all of the things there, it would take several weeks to months that I do not have. So, they told me "well, this is qualified as a 'skip'". Now, a 'skip' is something that a landlord can sue for, but it means that the leasee 'skips' rent, i.e., does not pay. To 'skip', one must have moved in. I never moved in (I couldn't). I also am up-to-date on my rent (I already paid the first month), so I cannot be a 'skip'. So, now the company appears to be threatening me to stay in a place that I am not comfortable in and that is NOT what they advertised or showed. I don't want to say they misled me or decieved me because that is inflammatory, but they did not provide me information to let me make an informed decision about the property and was also under the guise that this was a nice place, but upon entry, it just wasn't. It seems to me that Nexus is just well known for getting people locked into dumps for 12-months. Maybe someone with power and influence will be able to sue the company for false advertising and so on. This is not a company that anyone should use. Beware. read more

Easily the worst rental company I've dealt with since I moved to Pittsburgh seven years ago. They make sure their leases start late (say like the 4th of the month) and end early not because they want to clean their apartments (mine was filthy upon arrival) but because they enjoy screwing you over. Their apartments are shoddy and the heat bills are insane because they don't care enough to put in modern windows unless you consistently nag at them for months on end. Mainly because they enjoy screwing you over. And when COVID-19 hits and you get laid off in early March, don't qualify for unemployment, and don't have rent money right away, don't worry! Nexus will be happy to immediately charge you a late fee and serve an eviction notice. Not because they have to. Not because they even have the right to evict you right now. It's because, you guessed it, They. Love. Screwing. You. Over. I would rather live in a cardboard box than live in another property through Nexus Real Estate. read more

Renting with Nexus Real Estate has been the worst experience in my eight years of renting. The main concerns I have with Nexus Real Estate is the low effort of their maintenance team, and the indifference the property managers have towards their properties. Upon moving into my apartment in January 2019 the heat did not work a problem that Nexus would fail to provide a long term fix for and my heat would go out constantly through the cold weather. The maintenance team was largely unhelpful in my efforts to get the heat fixed and went home at 4 PM without fixing me heat despite the temperatures being single digits. I had to call the emergency line multiple times only to be told my problem would be fixed only to find out the next day that nobody even knew about my issue. As for the property manager's indifference to our property, other than the general disrepair, garbage, and the broken fire alarm that would go off constantly (took months to fix, way to go maintenance team) there was an incident where my neighbors' basement apartment flooded and acquired mold. Nexus did not take care of the issue until the young women went and requested a health inspector look at their apartment. Even when the health inspection was issued Nexus did not take care of the issue until the night before. Upon the results of the inspection, Nexus failed to warn other residents of the building about the mold found in their apartment and in the common areas. read more

Please dear god never rent an apartment from this god-forsaken company. To name a few things, on move-in, the floor was disgusting with dust and paint splatter all over, lights falling out of the ceiling, mice droppings in the cabinets, water damage on the floor, walls, and ceiling of the bathroom, and nails actively sticking out of the floorboards. During my time here, the water is randomly shut off at least once a month and god forbid they let you know when it is being turned off. It's a gamble if the washer and dryer actually clean your clothes instead of eating your money and spitting soggy clothes back out. Don't bother putting in a maintenance request because it'll be at least months before it is even looked at. Also costs $50 each for a background check for each person before you move in, why you may ask? Who knows! Because there have been multiple reports of stolen packages, furniture, keys, bikes, and even cars. Don't bother reporting that to Nexus either because all you'll get is a, why don't you call the police then? Even if you have real evidence of the tenants who committed the crime. Thanks though, for installing cameras in the hallways, that never seem to work. read more

I rent a parking spot at Maryland Ave at Shadyside, so I can go to work at Pitt. Things happening twice already so I couldn't keep quiet. The first time.... A car was parking at my spot when arrived there before 8am on a Monday. I called the number on the sign hanging on the building of the tow truck, they said they no longer work with Nexus, since Nexus wants the tow company to pay the tow fee. So why Nexus didn't update the information?!! Waited until 9am when the office was open, called and was given another tow company information, called twice from 930am to 11am, always on the way, never showed up! BTW the tow company is Montour Tow Company (shame on you too!!!). The parking lot is numbered, so I can not park any empty spot, I don't want my car to be towed. So, as the victim, I'm the only one wasted all my time!!! The second time.... Again when I arrived there this Tuesday in the morning, a pillar was laying at my spot, I asked the constructors working there, they were going to repairing the roof for the entire day, and had to put a dumpster at the parking spots later. He showed me the texts between him and the landlord person the day before, the landlord told him which spots they can occupy. But, I didn't receive any notice at all!!! No call, no text, no email. But they do send you emails when your payment is due. So I had to park at Squirrel Hill and then took bus to work. Thanks for wasting my time again. SHAME ON YOU!!!!! read more

Always prompt and thorough service. Management is very responsive too. This is a newer, renovated building in an area with much, much older buildings. It's a quiet neighborhood, and one block from many stores. read more

DO NOT rent from Nexus, they do not care about anything other than money. Their apartments are tiny, loud, dirty, and pest infested. Maintenance requests are ignored and deleted and twice I have had to pay an almost $200 water bill because of "a pipe leaking somewhere in the building". Phone calls are never answered or returned, they only respond with vague unhelpful emails. There is constantly trash everywhere outside of the building and overflowing out of the dumpsters along with broken glass and I've found dirty needles in the parking lot a few times. The only times they did have a maintenance man come "take care" of the mouse problem he was so drunk he forgot coming into my apartment and stood outside my apartment door cussing at me then later was in the back parking lot being creepy to college girls(he did little to nothing to solve the mouse problem and just got spray foam on everything). Property management is disorganized and unprofessional and will gas light you because they don't want to do their job. If you have mice or cockroaches in your unit please take pictures and report it to the Allegheny health department (you can remain anonymous). You can also report them to 311 for all the trash on the property. read more

Dear parents do not use this realty company to rent an apartment for your college student! This is the worst realty company. They will not return your phone calls if you do get through to leave a message, often their phones go straight to busy signals. Condtions of propeerty (430 Atwood) not good and we had to request maintemance often several times before they came. Radiator leaking, bathroom ceiling caved in, bees in apartment...The lease doesn't allow you to leave at the last day of the month, had to leave 5 days before the last of the month which is so inconvenient if moving into another rental which begins at the beginning of the month-you will need to move and put your items in storage just for a few days until the end the month when you can move all lver again into new place. What a hassle and added expense. The worst is they will scam you out of your security deposit, for unfair reasons. I'm sure they do this to all their tenants so beware they will take advantage of you. They are a sleezy and a disreputable company. read more

Okay, so this is my review after living in one of their Friendship properties for about 4 years. We had a pretty neutral experience with Nexus. Frankly I was scared to rent from them because I had seen all the negative reviews but we decided to go through with it because I know people tend not to leave reviews for experiences that were just okay or fine. We rented a 1.5 bedroom in a split-up Victorian house. The good: -they allow pets -I had some concerns about pet smells before moving in so they entirely replaced before move in -maintenance is usually pretty responsive. they always addressed the issue but the wait times varied. All the maintenance guys were courteous -rent was cheap, especially considering the area we were in. The rent increases were fairly nominal from year to year. -no major problems with the apartment. Never had bugs, plumbing always worked, appliances always worked, etc. -common areas were frequently cleaned The bad and less-than-ideal: -management is not always responsive. Sometimes they would get back to me and be very helpful, and other times they would straight up ignore me. Luckily these were mostly minor issues that I was eventually able to solve without management but it still was annoying -I had some concerns about the building itself. A couple times we had trouble with our ceiling leaking; one was resolved appropriately, the other seemed like it needed more investigation but they basically just replaced the ceiling tile and hoped for the best. -snow removal was a joke. I get that they might be understaffed or whatever, but waiting 3+ days to have someone come shovel and salt was unacceptable. Then when they did finally show up, they did a shoddy job and didn't bother to shovel the public sidewalks, which IS their responsibility. the house was a corner lot so that's a loooot of sidewalk to leave icy and shitty for people (including your own tenants!). -the stupid admin fee for the website that you use to pay your rent. Again, not a huge deal but it did add up to an additional almost $150 a year. -some safety issues took a while to get addressed. Usually this had to do with the porch railings And finally, my biggest bone of contention: We had no control over the thermostat, yet we were still on the hook for the bill, which was split up between tenants based on apartment square footage. Here is what I figured out was going on: the one thermostat for the building was located in the cellar. Maintenance, for unknown reasons (maybe they had concerns about the pipes freezing?), would set the thermostat to the 70s. But the cellar, being partially underground and not well-insulated, was never going to get to 70+ degrees. So what happened is the radiators would be running like crazy, nonstop, heating up the apartments to an unbearable temperature. My spouse and I would be in tank tops and shorts in January, sweating, with the windows open. We were on the second floor, so I thought maybe we were just getting the heat from the first floor, but every year the first floor neighbors would also complain and have to open their windows as well. And our heating bill would be exorbitant. One month we paid $160 for heat for a 1BR apartment. Every complaint to mgmt went unheard, even when we all signed on to an email to them. They told us, too bad, so sad, and deal with it by opening the windows. Not only is that not a solution (it'd just be 85 degrees with gusts of 15 degree air), but it was wasteful in terms of resources and money. Not wanting the pipes to freeze is one thing, but you don't need to heat a place to the 70s so that they don't freeze. Oh, and before you ask why we didn't just change the thermostat in the basement, it was behind locked doors. Ultimately, we had a totally okay experience renting from them. They drove me crazy at times but luckily the good tended to balance out the bad. When looking for new apartments we did look at some of their other units, and only didn't go with them because they weren't quite what we were looking for, not because of the management. Also, one of my biggest fears was not getting our security deposit back. My suggestion is to have an agent do a walk-through with you and mark down on the sheet any problems. Be thorough, take pics, send to them via certified mail. I think we got back about 90% of our deposit. So, be vigilant going into a contract with them, document things, listen to your gut. I probably would rent from them again, all things considered, and after reading the fine print. Obviously it was worth it most of the time because we stayed for several years. Hope this helps someone. read more

This is the most unprofessional real estate company I have ever seen. On top of poor service they completely overcharge at the end of your lease to keep your security deposit. These people need investigated for their deceptive and outrageous business practices. Just disgraceful. read more

Our water went out and Nexus went above and beyond for my family by putting us in a hotel during a ice storm. We appreciate you guys so much! it's a pleasure renting with you all! read more

This company is the absolute worst. I didn't even bother to sue them despite the fact my security deposit was three weeks past the allowed thirty days because I never want to talk to them again. I also had problems with them entering the apartment without notice, general lack of communication, and utter arrogance. Again, the absolute worst. read more

I contacted Nexus real estate on March 18 and spoke with a gentleman. I'm in the process of relocating from Philadelphia and I really needed somebody's assistance to help me find a place, he seemed irritated and annoyed to have to answer my questions and seemed to want nothing to do with me. He offered up no information on his own, and answered me with one word responses. He didn't explain the process of going about getting not finding a place, just simply said here's the cost and no refund. I had to just get off the phone as he was so irritating and unhelpful. Why do you work in the business if you clearly hate your job? read more