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    Nexus pizza

    1.5 (2 reviews)
    Open 11:00 am - 9:00 pm

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    2 years ago

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    East Side Mario's - Firecracker Shrimp Pasta, Calamari, all you can eat salad. Yum.

    East Side Mario's

    2.4(21 reviews)
    1.0 km
    $$

    A totally amazing evening. The service was superb, the food was excellent, the atmosphere was…read morevibrant. Kudos goes to our server Emma, and the bartender, although we didn't get his name. If I had to give one critique, the cracks, crevices and some of the windows could use some attention.

    The Good: Food had…read moregreat taste. Food quality was really good actually. Everyone was full at the end of it. Our server had a great memory and remembered a lot on what we ordered without writing it down. The Bad: Oh boy. We got to the restaurant at 4:15pm with a table of 8. While there was a lot of seating available we still waited 20 minutes to be seated. Restaurant wasnt busy yet either (couldn't do a reservation either after 4 according to them when we called). Arrived and had two new young front service people greet us. They were obviously in training because someone who I assumed was the manager had to tell them to seat us and get cutlery. After being seated, we quickly got our drinks ordered but they took forever to get to us. We ordered everything at once (food and drinks) and we waited over an hour to get our food delivered to the table. We had 4 kids with us and they were hungry and bored so waiting an hour was an eternity for them. Finally food arrived and one meal we ordered came with the wrong pasta. The menu said Viel Parmesan came with Penne but Spaghetti was delivered instead. When we questioned why the meal wasn't what matched the menu we got a "the menu is wrong". They DID correct it but was kind of a shock to be told that as an acceptable answer. Finally after we were all done and asked for the cheque, again we were left waiting. Close to 30 minutes to pay and leave. The table next to us said they also were waiting a long time to leave the restaurant and complained about the delays. We had to get up and find a manager in order to give them money for the food we consumed. Overall this is not the experience I expected from this establishment. The server apologized and told me that all the senior staff took this weekend off and left trainees and new people. Management never made any rounds, never saw them trying to assist with the orders and instead stood and just "watched". Won't be back for a while personally. Total time in the restaurant was 2 hours. Tell me the last time you entered a half empty restaurant and waited two hours to eat and pay.

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    East Side Mario's
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    Nexus pizza - pizza - Updated May 2026

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