After hundreds of rides with dozens of companies over the past 6 years being in a wheelchair, I…read morefinally found a keeper! Smartride Mobility is always on time, reasonably priced, their vehicles are clean and maintained & they're always available. Mike and Kevin do an amazing job, and I'd recommend them with no reservations!

Clean and easily accessible. There's plenty of parking right out front. The wait areas are nice…read morewith free WiFi. The surgery center side has its own pick up door for easier car loading. Everyone is super friendly and kind from check in to helping you into your car.

Came here for a hip injection (not cool, modern, and groovy but rather anatomically located left…read morepelvis proximal end of my femur) and I was rather anxious having researched the procedure. Of course I also researched the surgeon, one very capable fellow named Dr. Edwards who has an impressive training and experience record. Yes, I have trust issues. He was just the right combination of confidence, respectful bedside manner, and efficacy that made me feel silly when it was over and done with in the blink of an eye. For procedures like this, do not look at the needles, but do be aware of how far away (in surgeon's distances) important nerves are from said needles. The current imaging technology that allows for well guided needle insertion also makes these extremely low risk routine procedures. I'm still talking to myself here. The clinic is clean, the staff is very good, I especially appreciate being treated as if I'm not old and confused when I do provide some evidence that this might be the case. I do not see the need for the physician's assistant, seemed a superfluous extra cost layer but that's American Healthcare. The only complaint I have is a pretty serious one, it's very hard to get in for an appointment in the first place. I was referred 6 weeks before the procedure by my Ascension nurse practitioner (excellent btw, NPs are a better choice for primary care) but I had to call myself. The first four calls didn't get me through a completely non-medical screening agent who was only interested in my financial situation. But also they were all quite incompetent, they could not ascertain, verify that I have Medicare plus supplemental. I do, but since they couldn't substantiate this, they wouldn't make an appointment. I was in considerable discomfort which is why I was persistent, but they clearly do not care about patient pain or health at the entry level. I had to make an appointment with another orthopedic surgeon (another 3 phone calls) who works with Dr. Edwards at another clinic and get referred back to Edwards. All of these phone calls of course have to be while I'm supposed to be working. Then, once scheduled, the surgical clinic has to call and talk to me in person, again while I'm at work and not allowed to take phone calls. It's like the clinic, indeed much of the American healthcare delivery system is stuck in the 20th century for communications technology. Heck, I'm an old man and I learned how to use Google Calendar, Internet messaging, e-mail, and SMS. I know it's possible, my nurse practitioner and her office, and dentist as well can use all of these so communication is quite easy. The getting in part was so unpleasant and inconvenient this might have been a two star review in spite of how adept Dr. Edwards is if it weren't for a single act of respect from the front desk person (I won't name her in case she wasn't supposed to do this) who agreed that the office needs to catch up and move on from late 1900s phone tag. Or maybe I should find my telephone answering machine and hook it back up.

Had a great visit today for a minor issue. Was able to get seen quickly and the staff was very…read morefriendly and knowledgeable.

The physicians assistant Joan L. has no business working in the Medical field…read more She was talking down to me almost like she was accusing me of getting sick. I came in for a sinus infection and left with a print out that I could have found on google. I was seen within 10-15 minutes of arrival the check in was fast and the lady working the desk was nice and polite. I could not leave a review with Froedtert so I am leaving one here.

We employed The Key to take care of our mother/grandmother while she was dying of cancer. It wasn't…read morean easy transition as the home health aids often called in the middle of the night, weren't always helpful in managing her medicine and didn't seem to have much training. Some did try to be helpful, but overall the number of people coming to her home made it hard to create a good relationship and provide good care. We put a lot of controls in place and care seemed to get somewhat better, even with problems of workers showing up late etc. However, we discovered that our grandmother's safe had been tampered with and was broken. The locksmith said it appeared someone tried to use a tool to open the safe. We then discovered that several priceless jewelry items were also stolen that we will never be able to replace. When asking the worker to go home, she shared that she had not been paid properly in recent weeks, which just shows the further carelessness of this company. Other individuals who worked for the key shared they were required to sign paperwork to have a background check and drug screen, but that neither actually occurred. Therefore, it is likely that these individuals who are supposed to be trusted with the care of ailing family members do not even go through a basic background check. In the months since, we have called to determine how to resolve the issue with the company. We have received no real answers and are given insufficient information. While most people who will employ this company will not encounter something so horrible as someone stealing from a dying woman, there are still major issues with the company's business practices. Please do not use this company. Seek out a licensed and bonded company who has a BBB approval rating and remove items from the home that are valuable.

Home Care Assistance has been a tremendous help to our family. We had a very short period of…read moretime in which to find 24/7 care for our father. Home Care Assistance came through immediately and was very responsive to our needs. They went above and beyond and suggested a less costly alternative to what we originally asked for. This saved us a lot. They cared about our situation and wanted to help. My father has been very happy with his caregivers. A special thanks to caregiver, Olga Aponte. She is exceptional. If he could, he would like to take her along to his assisted living facility. HCA is lucky to have her. We're grateful to Sydney for her compassion. We're grateful to everyone who took such good care of our father.

Let me just say that I just retired from the military and have never been to another VA Hospital…read morefor care. However, I have been to other hospitals and to be quite honest I was not expecting this place to be very good. My providers have been great at active listening and then ensuring all my concerns are heard. There is also a resident there that saw me the other day after I had emergency dental surgery elsewhere and she was amazing. She even let me know that she did not like some of the symptoms I had been having but wanted to keep an eye on them. Told me to call back if they keep persisting. Ran a blood test to see if I had an active infection and that I should have the results the next day. I kid you not, I got in the car and about 15 minutes later my Dr. called and let me know that my labs were fine. That's impressive! They also have valet parking which is very helpful since it can be a bit of a nightmare trying to find parking there. But everyone I talked to or interacted with there was nothing short of kind and helpful so far.

I've always received good care and treatment from the staff at the VA Zablocki Medical Center. The…read morespecialists primarily come over from Froedtert Medical to treat Vets, and they're some of the best anywhere. The building is showing its years, but the equipment is all current, and the staff are up to date on all current medical technology and procedures. I know, I do my own research and ask questions, which I think prudent when trusting to any medical system anywhere, anytime your health is at stake They've saved my life at least once already!

The doctors are great here. The only thing I really dislike is the wait time. Numerous appointments…read moreI end up sitting around in the waiting room for 35-45 minutes, and that includes the fact that I show up 10 minutes prior to the appointment time... Yet often enough there are patients that have walked in after me, and then were taken before me...???????

Great location and always on time. I love the convenience and easy parking. Check in staff is…read morefriendly enough and helpful. Staff seems very knowledgeable.

I appreciate the medical professionals here and friendly receptionists at this facility, as well as…read morethe quality of service from Froedtert-Medical college of WI in general. Lab team at this location in particular is also friendly, efficient and good at their job, which makes blood work less of a pain!