Margaret is amazing. This year my family was faced with the sudden need to find assisted living for my mother and memory care for her husband. They lived in Ramona and I live(d) in San Jose, far from Ramona. How was I going to move my mother and her husband's personal items from Ramona to the assisted living facility in Escondido, then sort and send the personal items in her home to family members, then figure out what do with the rest so that we could sell her home....all while not living in the area? I needed a miracle.
Margaret and her team are that miracle.
Initially, Margaret recognized that I had a need to hire a Health Care Manager to understand and monitor Mom and her husband's health care since I was out of town. She recommended Jackie (Jacqueline) Bougie of Searchlight Healthcare Advocates. We hired Jackie and we never looked back. Jackie is fantastic.
Margaret, Alex, and their team met with my mother over the course of 3 weeks and selected items that would go to her new home, items that would be shipped to family, and items that would be donated afterwards. [Yes, Margaret handled the management of shipping the items to five different family members too!!] Margaret stayed in close contact with me but always made sure that she cared for my mother as the client. She was patient, methodical, very organized, responsible, and thorough. I say responsible because Margaret recognized any issue that came up to be something to be completed and communicated, whether I noticed or not. She made absolutely sure that everything she promised to me was completed 100%. Most interesting was that, because of the nature of what we did together, and because of Margaret and her staff's personal styles, the whole experience felt very personal. I feel like we should be exchanging Christmas cards.
So, I have to add a special description. This project was really two phases: Moving Mom into the facility and clearing the remaining items from her home (shipping and donating). In phase I, Margaret and Alex were very personal with my mother, very patient. One of the first things she did was photograph the room my Mom would be moving into, then she drew a layout of the room with the proper sizes and dimensions. Throughout the 3 weeks, Margaret and my Mom would review how and where furniture and personal items would go in her new room, which allowed Margaret to help my mother with what could and couldn't go with her. This set my Mom up very well with what to anticipate would be in her new home, so there were no surprises. On the day of the big move, I spent the day with my mom at the facility keeping her busy and doing various things. Around 5 or 6pm, Margaret called us up and we wheeled Mom into the room. It looked amazing. Every piece of furniture in place, all the personal items in drawers and on shelves... I was stunned. My Mom was so happy.
So if you are looking for a team you can trust to move your loved one into their new facility and want the transition to be something to be enjoyed and celebrated, hire Margaret and her team and you won't be sorry. I honestly cannot imagine having done this without her. read more