One of my breakers tripped when doing some heavy cooking. I had to open my panel and THEN flip the…read morebreaker for some reason. Looked it up to upgrade the breaker but I would need to do the wire as well. That was above my expertise. I called Arc and they were very responsive on the phone and handled any changes to my visit with ease. Tav dropped by and lent me his knowledge and best actions to save my money. Amazing, kind and professional man. He will send a quote but I may not need their services. If I do, I will 100% spendy money with Arc Electric. PS: I've seen they have other locations and are not rated as high as they are in the Raleigh area. Wonder if it's just management?

They came out within a day and fixed the problem ASAP. Thoroughly explained what had happened and…read morethe options to repair. No upselling which I appreciated. Will use them in the future for any electrical needs.

I received several bids to install my generator outlet for emergency use. I hired this electrician…read morebecause he seemed very professional and his price was lower than the others, so when he came to do the job, I was pleasantly surprised. He went through every detail with me before getting started and made sure that everything was as we had discussed before work began.

Really fast, efficient service. We have used this company before and both times he was professional…read moreand provided quality work. Will definitely recommend and hire again.

Roy Electric is a professional Electric service. Had a couple of GFCI's replaced, and some Circuit…read moreBreaker work done. Techs: Spencer and Alex were Courteous, Professional and Prompt. I would highly recommend Roy Electric !

Edited to reflect that the company addressed the scheduling issue and miscommunication in a…read moreprofessional and satisfactory way. If we decide to work with them in the future, I'll update the review. At this time, the way the technicians handled heading to the wrong address without communicating that they'd be several hours late has not instilled the confidence to do so.

Josh came to do some work A+++. He replaced a light switch and outlet. He also installed new…read moresmoke detectors, replacing the pigtail (electrical connection), mount and used the batteries I gave him instead of the generic ones included. He also did some adjustments to a light fixture and a second outlet that were installed not straight. He took less time than I expected. He was done with everything in about 90 minutes. He tested every smoke detector after installing them. We previously used one of these electrical and plumbing companies but we were not happy. I'm so glad we found Raleigh Electric. I got quotes from 4 other companies, all about $800-1200 for the same work. I paid less than $300 to Raleigh Electric for all this work.

We hired Raleigh Electric company to upgrade the electrical system of our house. The company sent…read moreIsaiah's team to handle electrical work in my old house, and we couldn't be happier with the results. Isaiah is a fantastic leader! He led his team showed up on time, worked quickly, and kept everything on schedule. The pricing was very fair, especially given the extra challenges of updating an older home. They were responsible, professional, and made sure the work was done safely and up to code. Everything was handled so efficiently without cutting corners. I highly recommend them to anyone needing electrical work done -- you'll be in good hands! Buer Sen and Zhihui xie

Very pleased with their work. They installed a charger in my townhome garage for my new EV. I…read moretalked with John initially, and he quickly walked me through a number of issues over the phone and by text messaging in advance of their visit, to make sure that the circuit could handle the charger, and that I was ordering an appropriate charger. Tyler and Taylor did the actual installation. Everything went well. They followed up and arranged an inspection with the Town of Cary. I was able to receive the Duke Energy rebate for installing an EV because they had done everything correctly and billed clearly.

I requested to have power run to a septic pump. The septic was put in when the house was built. He…read moresays I think we're going to have to pass because it sounds like it hasn't been inspected. What are you talking about?!? The septic WAS inspected when it was installed with the original owners. It PASSED then.... YOU would have the electrical part inspected upon doing the work so what the heck??

For a company that has such high reviews, I had a very disappointing experience…read more First, as others have mentioned recently, the call center scheduling was a poor experience. Scheduling the service was simple and quick, and I was told it would be $69 to perform the services I had asked them to check out - fine. However, the problem with the call center comes after the tech arrives and he informs me that what I wanted is $220 and that the $69 is a fee just for him to show-up. The only reason I am giving them 2 stars is because their office manager (Susan) is a true angel. She explained that they had recent hires at the organization and apologized for the issues and was very considerate. However, the next problem came when one of the issues I had them come to check was not even listed on the quote. I specifically asked about the item in our discussion/inspection as the tech seemed to leave it off during our final chat. The prices seem fair, but I cannot give my business to an organization that was 0/2 on fulfilling their duties on the easier side of the work they would be doing. Again, I followed-up with Susan after the second hiccup and she was a true angel and super helpful. I imagine that the other 770 reviews can't all be fake, so some people are obviously having great experiences. Just be very mindful when you contact them about these issues and maybe you can prevent yourself some frustration.

CMC "installed" a generator for us. Unfortunately, it remains inoperative. Their work failed the…read morecity's inspection. We are still waiting for them to remedy the situation.

Update to my original posting: The Owner reached out to me today and addressed my concerns around…read morepricing on the initial bill and the estimate of the pending job. I'm satisfied with the outcome of that discussion and have no further concerns over pricing. They earned my business through their effort to make things right. Pros: Prompt response & service Knowledgeable & highly professional Technician Reliable/flexible-Rescheduled appointment to an earlier time slot with no issues Cons: May be cost prohibitive for some In my case: 192.43 Diagnosis fee 779.38 for services rendered: Total cost was 971.81 1) Diagnose garage light fixture not working (ballast/lighting was replaced on (2) units) 2) Estimate to replace a fixture on the outside of home (lighting replaced with a flood light fixture) 3) Estimate for an future install of an outlet in the master bath. Estimate was provided and totaled 868.36 for parts/labor/inspection permit admin fee Summary: I've had other companies out and have experienced poor results. In contrast the work that was performed by the Volt Doctors Tech was done pristinely. I don't recall the Tech's name...he was a quality minded individual...& took great care in performing the work yet worked efficiently (job was completed in under a hour or so).

Bunch of crooks. They asked what kind of car was under my tarp and the price went up due to a…read moreTesla. The quote was over $1000, but negotiated to less than half while still at my house. These guys are a joke and I won't ever do business. Check out this video I captured on my Ring device. https://ring.com/share/6703601590007543697

Alieu has been the best electrician I've ever had do work here at home. Punctual, professional, and…read morejust a great guy! He added an additional breaker for our electrical fireplace and on a second house call, installed a floor outlet in our living room. I'm set: any further issues we have, he's definitely going to be my first and only call. Thank you, Alieu, you're The Man!

Very respectful and responsive. Alieu offered a competitive…read morequote. Even though I ended up going with the services of a neighborhood electrictrician who offered close to the same service quote.